The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Breakfast BuffetEnjoy a wide range of local specialties and breakfast classics at the Breakfast Buffet located at Water's Edge.
- Kamuela Provision CompanyCreative Island cuisine. A breathtaking view provides the perfect atmosphere for a memorable dinner featuring fresh, locally grown ingredients as well as fresh fish, shellfish and steak entrees. Reservations recommended. Reservations are recommended for dining. Reservations are not required for The Bar at KPC.
- Kona Tap RoomWith an exciting array of 16 craft and domestic beers on tap and casual fare, it’s the perfect spot to cure what “ales” you. Kona Tap Room features Kona Brewing Company, an exciting array of 16 craft and domestic beers on tap and casual dining. Located near the main lobby.
- Lagoon GrillLagoon Grill serves burgers, hot dogs, sandwiches, salads, and your favorite tropical drinks. Serves lunch and dinner. Located next to the Dolphin Lagoon.
- Nui ItalianEnjoy gourmet Roman and Neapolitan wood-fired pizzas, family-style pastas, locally sourced salads, and creative Italian specialties. Dine in and watch the stone-fired oven work its pizza magic or grab and go if you’re in a hurry.
- Waikoloa CoffeeFuel up with Kona coffee, espresso drinks, fruit smoothies, acai bowls, pastries, croissants, and quiche. Hours may vary by season.
- A Bay's Island Grill
- Kuleana Rum Shack
- RoomService
- Roy's Waikoloa Bar & Grill
- Accessible facilities†
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- †
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children's nursery†
- Clothing store†
- Coffee shop†
- Communal bar area†
- Concierge desk†
- DVD/video rental†
- Electric car charging stations†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Florist†
- Folios†
- Food and beverage outlets†
- Full american breakfast†
- Gift/News stand†
- Gift/News stand†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Sports trainer†
- Sundry/Convenience store†
- Technical concierge†
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Network/Internet Printing Available†
- Printer†
- VCR/DVD Machine Rental†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Basketball court †On site basketball hoop
- Bike rental †Bike Works, located in the Queens Shop, and available at Kohala tennis on site.
- Billiards †Billiards
- Children's program †Children's program
- Gym †exerciseRoom
- Jogging trail †Jogging trail
- Outdoor pool †Outdoor pool
- Putt putt golf †Putt putt golf
- Racquetball court †Racquetball court
- Scuba diving †Scuba diving
- Sightseeing tours †Sightseeing tours
- Snorkeling †Snorkeling
- Squash court †Squash court
- Tennis court †Tennis court
- Walking track †Walking track
- Bowling alley †In Kona
- Cardiovascular exercise †Cardiovascular exercise
- Driving range †Driving range
- Fishing †Fishing
- Golf †Golf
- Gym †Fitness center
- Hiking trail †Kings Trail on site
- Hot tub †Hot tub
- Pool †Pool
- Sauna †Sauna
- Spa †Spa facility
- Steam bath †Steam bath
- Weightlifting †Weightlifting
- Whirlpool †Whirlpool
- Anaeho'omalu Bay
- City Center
- COFFEE FARM
- Dolphin Quest Interactive Program
- Hapuna Beach Park
- Hilo
- Kailua Shopping Centers
- Kohala
- Orchid Gardens
- Petroglyph Trail
- Pololu Valley
- Volcano National Park
- Waimea Town
- Waipio Valley
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
760 reviews
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Jan 07, 2026Always a nice stay
A favorite of ours for sure. Trams were super slow this time. Clean rooms, friendly staff, cold drinks. Loved the floating cabanas
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Jan 05, 2026Resort is big with lots of options but horrible service and prices too costly
Very disappointed. First. Check-in was a debacle. Given wrong keys and had to trek back to get correct ones. Then on our first day there were no pool towels - for the entire resort we were told by staff. How is that possible? One day there was no food at one of the pool bars. Yet, there was food at the pool bar at the opposite end of the resort. Then we had housekeeping for our room and while some things were cleaned they didn’t replenish coffee or wipe down mirrors. Basic/customary services at this price point aren’t offered - For example there is only cocktail/snack service at one of there pools, even if you rent a cabana. Outdoor furniture is not kept up well. Most chairs are covered in bird poop. I also found the prices for rather lackluster food & beverages to be ridiculously high...I paid $25 for a small cheese pizza for example. While the ocean tower rooms are quite spacious /well appointed and there are a lot of options for dining and pools, including a lagoon, the total lack of service makes the resort not worth the price at all.
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Jan 02, 2026Bad Service
This place is a complete disaster. We are currently staying in the Ocean Tower with three connected ocean-side rooms, and the level of mismanagement here is unbelievable. Housekeeping refused to clean our rooms and told us cleaning only happens on the fourth day unless requested 24 hours in advance. This was never mentioned at check-in, never explained anywhere, and never communicated when I called earlier in the day. Are guests supposed to magically know this? Most people check out by the fourth day. I have NEVER experienced this at any hotel. Even worse, the one room they said would be cleaned was NOT cleaned at all. After calling again, housekeeping said I had to contact the Ocean Tower front desk because they use a “different system.” That’s not my problem. Your internal chaos should not be pushed onto paying guests. I called the Ocean Tower front desk three times—no answer. I asked for a manager and was promised a call back. Never happened. No accountability. No urgency. No care. We are traveling with three young boys, and at least one clean room should be the bare minimum. Instead, we were left completely helpless. It honestly feels like this place just wants your money and couldn’t care less once you check in. Poolside food service was just as bad. Part of our order never arrived because staff “missed it” and admitted they were short-staffed. Then DON’T offer the service. Don’t take people’s money and deliver chaos. This is not a vacation resort—this is a poorly run operation hiding behind ocean views. Everything feels understaffed, disorganized, and dismissive. If you’re planning a family vacation, DO NOT COME HERE unless you want stress, dirty rooms, and zero support. Save your money and your sanity.
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Dec 28, 2025Beautiful but Too Hard to Get Around
Ocean Tower at Hilton Waikoloa is a timeshare property. It’s an expensive resort so we were expecting the level of service and accessibility that the price point suggests. The resort itself is undeniably beautiful, with an impressive layout and a wide variety of options for swimming and water sports. However, the property is extremely expansive, which makes the boats and trams essential for getting to/from the room, transportation and amenities. This is especially important for guests traveling with young children and seniors. Unfortunately, the boats were completely out of service for our entire stay and the trams ran inconsistently, creating long walks that were not reasonable for our group. Navigating the resort on foot was further complicated by how difficult it was to locate elevators between levels, making basic movement unnecessarily challenging. At this price, reliable transportation and clear accessibility should be a given. Further, parking is $48-$55 per day on top of the room. If you have another option, I would strongly recommend considering it given the problematic transportation and accessibility.
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Dec 28, 2025
Not as good as last visit
The weather, food and view was excellent. The room however needs a good cleaning (toilet area). Pool was ok, the "recreation " girl in the cart 12/27 was SO RUDE ...Yelling across pool for me not to move an upright chair that was 15 ft away. (I have back issues). Towel shortage walked to every dispenser! Tram was not working (broke) or available 75% of the time. Not good for those who can't do the .5 mile walk one way. Only 1 staff (housekeeper) our whole stay was bubbly and pleasant and greeted us every time.
- AdvisoryA minimum mandatory hotel-imposed Resort Fee of $40.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice and subject to the exchange rate the day of check-in or check-out. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- AdvisorySome hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Business Center, Fitness Center, Breakfast, On-site Restaurant(s), Pool.The following services and amenities are currently not available: Spa, Valet Parking.
- Check in: 4:00 PM
- Check out: 10:00 AM
- Minimum check-in age: 18