Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Bar ten
- Pool Bar La Zanja
- Ten Breadmarket CafeBistrot with a twist of Italian, French and American cuisine. Bread factory included.
- Accessible facilities
- ATM/Cash machine
- Babysitting
- Bell staff/porter
- Cocktail lounge
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Free parking
- Accessible parking
Service dogs allowed - ATM/Cash machine
- Babysitting
- Bell staff/porter
- Cocktail lounge
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Free parking
- Grocery shopping service available, Offsite
- Housekeeping - daily
- Ice machine
- Interior corridors
- Late check-out available
- Lounges/bars
- Meeting rooms†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed
- Public area air conditioned
- Restaurant
- Room service
- Safe deposit box
- Storage space
- Sundry/Convenience store, Offsite
- Transportation services - local area
- Valet parking
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- On-Site Business Center
- Printer
- Wireless Connectivity
† Fees may apply
- Children's program †
- Fitness center on-site
- Outdoor pool
- Attraction
- Attraction
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
115 reviews
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Feb 28, 2025A good breakfast firm
Hello, my wife and I came to acapulco and tried the law firm of the Holliday Inn la Isla hotel. Pretty good and varied. It has regional food and also dishes with a lot of variety. Don't go for chilaquiles, you find them everywhere. Try other dishes It's at a good price
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Jul 08, 2024
Good barmans AND waitwrs and excelent people
Excellent service good atmosphere a happy birthday and the all inclusive is worth it for every dollar paid plus the facilities are in very good condition and the presentation is good, the food is good and has a wide variety of drinks of all kinds
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Jun 26, 2024
Clean and comfortable
I was pleasantly surprised, despite everything that happened after the hurricane the hotel was in good condition, still missing details as the TV did not tune in, the phone... but the hotel was very good, the cleanliness very good. It has a shuttle, was always punctual when we used it and not being on the beach is a very good detail. Breakfast is more like brunch, very Mexican food, as a European I missed bread for breakfast. The balance of the hotel experience was good, the employees nice
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Apr 14, 2024Acapulco is not ready yet.
Our stay was cold like everything else in Acapulco during the Tianguis, we know about the situation they experienced, other years our arrivals were warmer, a welcome letter, a couple of typical sweets, which we would arrive at the tianguis, on this occasion they didn't even know about the transportation schedules for imperial world, of course they were very friendly, the failures, wifi, they did not have keys for rooms, the ice machines 3 and 5 do not work, however they told you over and over again that they were there, but without working, an abuse of the road police, extorting tourists all the time, thank you very much
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Jul 26, 2023
Me encanto!!
Excelente servicio,muy bien sus instalaciones,el personal muy amable y atentos todo el tiempo dando recomendaciones para una mejor estancia dentro y fuera del hotel el clima excelente,visiten holiday no se van a arrepentir
- Check in: 3:00 PM
- Check out: 11:00 AM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet policy : Limited rooms, you have to reserve the pet friendly category, 1 pet per room, less than 9kg, accept the established policies.