Resort Details

OnSite Dining
  • Alcázar Restaurant
    Al la carte Mediterranean cuisine open for dinner only. Reservations required.

    Note: children ages 0 to 6-years-old only allowed in the first three seatings. Only children 7 years and older allowed onwards.
  • Alhambra Restaurant
    Buffet-style, international menus that change daily. Open for breakfast, lunch and dinner. No reservation required.
  • Arrecife Restaurant
    Buffet-style and A la carte Mexican specialities. No reservations required for buffet. Reservations required for A la carte dinner service.
  • D'Gulio Restaurant
    Buffet-style and A la carte Italian Trattoria cuisine. Reservations required for dinner service.

    Note: Children ages 6 to 12-years-old only allowed in first two seatings. Only juniors ages 12 to 17-years-old allowed onward. Children ages 0 to 5-years-old not allowed at any seating.
  • La Marina Restaurant
    A la carte seafood open for dinner only. Reservations required.
  • Various Bars and lounges

    - Scaramanga Beach Bar
    - Congo Bar
    - Pool Swim-up Bar
    - Adults-only Jacuzzi Bar
    - Lobby Bar
    - Macondo Bar

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • The perfect beach wedding, at every moment.

    Imagine your dream wedding in México with this resort making it so. Allow us to plan a destination wedding of incomparable design, where every event builds anticipation for the big moment.

    Arrange for a golf outing or treat your bridesmaids to a morning of spa pampering. Embark on a deep sea fishing charter or snorkeling adventure. Tour ancient Mayan ruins. At sunset, gather for poolside cocktails before your rehearsal dinner on the beach. On the day of the ceremony, relax and savor each moment. At every turn, a professional wedding host will be at your side, ready with a creative suggestion or to indulge your latest whim.

    Each resort destination is perfectly appointed to host your wedding celebration from start to finish, from the moment your guests arrive through your intimate honeymoon in Mexican paradise.

† Fees may apply

On-Site Recreation
  • Children's pool
    One children's pool with mini waterslide adjacent to the main pool and in front of the Kids Club.
  • Children's program, onsite

    For the enjoyment of our distinguished younger guests, we offer our Kids Club - a fun factory featuring snorkeling lessons, Spanish and Mexican cooking classes, kayaking, water polo, bike tours to Puerto Morelos, and Mexican games. Each day offers something new, ensuring our long-standing recognition as a "Boredom Free Zone."

  • Direct access to a beach
  • Fitness center on-site

    As part of our commitment to your complete rejuvenation, the resort offers a delightful oceanfront fitness center. This high tech gym features a spinning room, treadmills, elliptical machines, two mountain machines, bicycles, and a variety of weight-training equipment.

  • Hot tub
    The resort has an outdoor hot tub.
  • Motorized Water Sports †
    The resort has its own fleet of boats including fishing boats and catamarans. The hotel offers fishing tours, scuba diving tours, snorkeling tours to the reef in front of the hotel as well as a romantic sunset cruise with the el Cid catamaran. All tours depart directly from the El Cid Marina that is located adjacent to the hotel.
  • Non-Motorized Water Sports

    Offering non-motorized water sports including windsurfing, Hobie Cats, kayaks and boogie boards.

  • Pool

    The reosort has a 22,000-square-foot, free-form pool with cascading waterfalls, a slide and diving pool, swim-up bar, in-water lounge chairs, sun deck, and children's area with slides.

    This property has a sun deck and swim-up bars.

  • Spa †

    Steal away to a lively world of color, energy and invigoration at the spa. A rich reward for each of the senses, this beachfront oasis preserves the ancient traditions of Mayan healers - rejuvenating guests through a harmony of mind, body, and spirit. At our Riviera Maya resort, guests can indulge in traditional healing remedies and massages and the restorative powers of the Temazcal. A sacred practice perfected over thousands of years, this powerful herbal steam bath takes you on a journey that quiets the mind and frees the soul.

  • Tennis court
    There are 2 tennis courts on-site.
  • Water activities
    Offering beach and water activities such as swimming, fishing, snorkeling and scuba diving.
Off-Site Recreation
  • Golf †

    Imagine teeing off in paradise, on the breathtaking Mayan Riviera, host to the PGA Tour. Whether you're a first timer or a scratch handicapper, this resort has the perfect Cancún/Riviera Maya golf vacation package for you.

    There are dozens of nearby Riviera Maya golf clubs, designed by luminaries such as Jack Nicklaus, P.B. Dye, Tom Weiskpof, and Greg Norman, showcasing the perfect combination of stunning natural scenery and modern design elements. Take advantage of México's year-round gorgeous weather, tempered by warm Caribbean breezes amid a backdrop of swaying palms and brilliant blue skies. Book your next vacation with us and let our helpful concierge arrange for tee times at the best Cancún/Riviera Maya and Riviera Maya golf courses - where's there's no such thing as a bad day on the links.

On-Site Attraction
  • On-site Entertainment
    Theme shows: Mexican Show, Prehispanic Show, International Show and many more.
Off-Site Attraction
  • Riviera Maya Attractions and Activities
    Hotel Marina El Cid Spa & Beach Resort is near some of the best destinations and attractions in Riviera Maya and Cancún. Travel back in time at the ruins of Tulum. Immerse yourself in the breathtaking beauty of a rainforest. Enjoy amazing snorkeling, diving, horseback riding, and other diversions. Your choices are endless, which means that no two vacations will ever be the same.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10504 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    We so enjoyed our time there. Our butlers were Erik, Alejandro, and Samuel. They are the best butlers. The only thing I have to say that I liked the entertainment outside, not in the convention center. I know the fire show needs to be outside for safety. Why did that change? Food was excellent. Will be back next March.

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mid-winter Mexico Magic

    We had another fabulous time at the El Cid resorts in Puerto Morelos. This was our first visit during the peak season (February 1-15) and while occupancy was very high, nothing seemed uncomfortably crowded. We were at the resort for Super Bowl Sunday and Valentine's Day. There were fun activities associated with each. We enjoyed the evening shows, but were very disappointed not to see the wonderful mariachi band during the two weeks of our visit. The dinner restaurants never disappoint and we visited all of them, most of them twice. The food was uniformly delectable and the service, as always, was spot on. I am always impressed with housekeeping and groundskeeping at El Cid. The place is immaculate. The Platinum Club concierge staff at Marina, led by Juan Sequeida, is extraordinarily professional and extremely helpful. We visited often to get change for peso notes in larger denominations to make tipping easier. We particularly want to thank Noe at the Marina lobby bar and Carlos at the new na ha rooftop bar at Ventus Ha for outstanding service. These gentlemen are real pros. Perhaps the most remarkable aspect of this visit was the service we received from our butlers, Sebastian Moyao and Ricardo Martinez. They were in contact with us several times each day to make certain that we had everything we could possibly want. Our refrigerator was always well-stocked. Ricardo and Sebastian secured dinner reservations at all of the restaurants and daily hydrotherapy reservations for us. I had ordered some liquor from Walmart to take home and had it shipped to the resort. Ricardo accepted the shipment and delivered the package to our room. We could not have asked for a higher level of service than we received from Sebastian and Ricardo. We hope to see them again on our next trip at the end of April!

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hospitality.

    The hospitality was beyond magnificent. Cali and Ivan are very dependable and responsive butlers. Getting the pillows changed was easy and made a difference in our sleep. The food was wonderful. The kids program is wonderful. They asked to go and did not want to leave at the end of the day.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love El Cid

    Our two butlers, Seb and Ricardo were amazing. The food was fantastic. Our room overlooking the ocean was excellent. Thanks Seb and Rocardo for the great service over our two weeks. I recommend this resort to everyone without hesitation. We have been coming here for 7 years.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay - wonderful staff.

    Very clean, great service! Miguel and Victor at El Alcazar were wonderful and made sure our meals were perfect. Alberto and Braullio our butlers were very detailed and took great care of us. Alan Buc makes the most amazing lattes. Richard - our concierge was very friendly and welcomed us along with Miriam. Terrific view of the sunrise from our balcony, room was clean with great amenities and an overall restful and lovely week.

    Mar 29, 2025
Hotel advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 21
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    • Basic Wi-Fi 4 devices per room 

    • 2 hours late check out based on availability

    • Parking , valet parking service 

    • Transportation between Hotels 

    • Gym

    • Unlimited local phone calls

    • Safe deposit box

    • Concierge services

  • Pet policy : Pets Not Allowed

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