Resort Details
Customer ratings & reviews
TripAdvisor Traveler Rating
6707 reviews
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Jan 22, 2025Fantastic holiday
Excellent hotel clean good food choice of restaurants and great entertainment. The pools are great and always got a sunbed for all the family. The town is only a short walk and has enough to keep you busy. Local bus stop has regular buses. Not much of a beach but it’s ok I would recommend the hotel and area we have booked again for August 25
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Jan 22, 2025
Lovely Hotel
This was our second visit, the hotel is very clean and comfortable, the staff are friendly and helpful and the food offering is very good. we will definitely return again
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Jan 22, 2025Don't believe the negative reviews.
We read mixed reviews about this hotel, and there were a lot who loved it, and there were haters. Complaints ranged from unfriendly staff to poor food choices. Staff: Could not be friendlier or more helpful. Bar and restaurant staff were always happy to help. One complaint said, "We were ignored by waiters." There is no full waiter service, don't be lazy, get your own drinks! Food: It's all-inclusive, buffet style, not cordon bleu. It is what it is, perfectly acceptable. Manage your expectations, and you will not be disappointed. That said, if you have nut allergies, be careful as some dishes do contain peanuts or cashews. The Griill in the evening isn't great but the Mandalay is well worth a booking. Pools are heated, with the exception of the infinity pool, which was freezing in January. Adult only pool is a bun-fight, with people getting up very early to lay claim to a sunbed that they have no intention of using for a couple of hours. Towel-gate erupted, after lifeguards (independent from the hotel) removed some towels. This resulted in guests accusing the new occupants of moving their towels. A "no towel" policy should be strictly enforced. The hotel grounds are up and down, so bare this in mind if you have mobility issues. Entertainment is, well, sometimes good and sometimes "interesting". The Neon Night was very good! A trip to the Hard Rock Hotel's 16th floor bar is a must to watch the sun set! All-in-all, this hotel does exactly what it says on the tin, especially for families. The room we had was very comfortable and clean. Well recommended!
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Jan 21, 2025
Riu Buenavista Tenerife
Amazing property in the south of Tenerife. Great rooms with breathtaking views of the ocean. Very friendly and professional staff. Excellent food at various theme restaurants. Full bar and great entertainment. Walking distance to shopping center.
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Jan 21, 2025
Five-star excellence - everywhere.
We stayed for a short break, four nights all-inc, in January 2025 and we encountered 5-star quality...everywhere. Out of dozens of all-inclusive hotels we have enjoyed, the Riu Buenavista was by far the best. Riu standards and hard to fault, and we found nothing to constructively criticise. There were no queues, anywhere, the buffet food was great with a wide selection of delicious dishes, the Friday night White Party was sumptuous and the Riu team are the best anywhere. Congratulations to you all.
- Check in: 3:00 PM
- Check out: 11:00 AM
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.