Hotel Promotions
Complimentary unlimited entrance to 9 eco-theme parks. Up to $2,900 in value with your stay.
Get free perks: $150 Credit for Romantic Dinner per room booked and welcome amenity.
Save with reduced rates.
All inclusive fun.
Enjoy the Catamaran Tour by Xcaret during your stay.
Complimentary Unlimited entrance to 9 eco-theme parks. Up to $2,900 in value!
Guests will receive free admission & other amenities to the following theme parks and tours:
XEL-HA: All food & beverage (from Monday to Sunday, $26USD per person fee)
XCARET: One meal included (from Monday to Sunday)
XPLOR: Buffet Included (from Monday to Saturday)
XENOTES: One meal included (from Monday to Saturday)
XOXIMILCO: One meal, beer & tequila, non-alcoholic drinks included (from Monday to Saturday)
XICHEN TOUR: Food included (from Monday to Saturday, $33USD fee )
XPLOR FUEGO: Buffet Included (from Monday to Saturday)
XCARET XAILING: Meals not included (from Monday to Sunday)
No reservations are required for Xcaret, Xplor & Xplor Fuego.
The rest of the parks & tours require reservation. No show fee apply of $25.00 USD(plus tax) per person, this will be charged to the guests who do not request a cancellation with at least 24 hours in advance.
See Guest Services or the Concierge for more information or to make reservations.
Transportation included.
Applicable Dates:
Booking Dates: 22 Mar 2021 to 31 Dec 2025
Travel Dates: 01 Jul 2021 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
- Romantic Dinner includes a 5-course meal and a bottle of Champagne held at one of the rooftops or one of the inlets, based on availability (Rooftop Casa del Diseño, Xangarrito Artistas, Caleta Kibi Kibi, Caleta Arenal)
- Contact Guest Services to schedule Romantic Dinner a minimum of 24 hours in advance
- A value of $150 per room booked can be applied towards the total cost of the experience.
- Credit not cumulative, not transferable, and unused credit will not be redeemed, nor in cash nor in other service.
Applicable Dates:
Booking Dates: 01 Jan 2025 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
The discount is already included in your package price.
Applicable Dates:
Booking Dates: 15 Feb 2022 to 02 Jan 2026
Travel Dates: 03 Jan 2023 to 02 Jan 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkeling tour on a reef
- Snorkeling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
Operation Frequency: Monday, Wednesday, Friday, and Sunday.
Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
- Hotel Xcaret Arte 09:15 am
- Hotel Xcaret México 09:30 am
- La Casa de la Playa 9:45 am
Reservations are essential to enjoy this tour, through our Guest Service departments or on-site.
Applicable Dates:
Booking Dates: 05 Aug 2024 to 31 Dec 9999
Travel Dates: 05 Aug 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy the Catamaran Tour to Isla Mujeres:
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkelling tour on a reef
- Snorkelling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
- Operation Frequency: Monday, Wednesday, Friday, and Sunday.
- Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
- Hotel Xcaret Arte 09:15 am
- Hotel Xcaret México 09:30 am
- La Casa de la Playa 9:45 am
Applicable Dates:
Booking Dates: 25 Aug 2023 to 31 Dec 9999
Travel Dates: 25 Aug 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
OnSite Dining
- Apapachoa RestaurantHave breakfast or dinner at Apapachoa, our recently opened restaurant located on the rooftop in Casa de la Paz.
- Various BarsWET BAR PIRAMIDEWET BAR MÚSICACHANGARRITOCHANGARRITO ARTISTASWET BAR CAYUCOEL CAFECITOCAFETEKAROOF TOP ARTISTASROOF TOP DISEÑOROOF TOP PIRAMIDEROOF TOP MUSICASPEAK EASY
- Various RestaurantsKIBI KIBI: YUCATAN AND LIBANESEARENAL:SNACKMERCADO DE SAN JUAN:MEXICAN BUFFETTAH XIDO:ASIAN FOODCHINO POBLANO:POBLANO / CHINESSELA CANTINA VI.AI.PY:OAXAQUEÑOCAYUCO:MEDITERRANEANENCANTA:MEDITERRANEANXAAK:PREHISPANIC “*additional cost**Apapachoa : Vegan
On-Site Amenities
- 24-hour front desk
- Airport shuttle service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter
- Business center†
- Concierge desk†
- Conference facilities†
- Currency exchange†
- Dry cleaning†
- 24-hour front desk
- Airport shuttle service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter
- Business center†
- Concierge desk†
- Conference facilities†
- Currency exchange†
- Dry cleaning†
- Elevators
- Housekeeping - daily†
- Ice machine
- Internet services†
- Library/Reading Room
- Live entertainment†
- Medical Facilities Service†
- Pets allowed†
- Safe deposit box†
- Turndown service†
- Valet parking†
- Wakeup service†
On-Site Wedding Services
- Please contact the hotel for additional information.
† Fees may apply
On-Site Recreation
- Beach †
- Bike rental †Bikes for transportations to the nearest parks
- General †- Arts and Crafts- Cultural Activities - Workshop in the 5 houses- Daily Activities - Workshop in the 5 houses- Ecological Tours
- Gym †
- Jacuzzi †In rooms / SPA
- Jogging trail †
- Nightclubs †
- Pool †
- Sauna †
- Spa †Hidrotherapy Circuit, Flotarium, Beauty Salon, Brides Room
- Water activities †Water Sports - Kayak, stand up paddleWaterslide - RIVER
Off-Site Attraction
- City Center
† Fees may apply
Hotel advisories
General Policy
- AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants: Xin-Gao, Teatro del Río & Há / Parks: Xenses, Xel-ha, Xavage, Xoximilco & Xenotes This fee is subject to change without prior notice.
- AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants and Parks. • Tah Xido • Chino Poblano • Encanta • Xaak This fee is subject to change without prior notice.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Minimum guest age: 16