Location
Kaanapali - BeachProperty information
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Resort details
Dining
Amenities
Activities
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel
Resort Fee: Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
Resort fee inclusions:
• Two reusable keepsake water bottles, per room, per stay, upon arrival
• Filtered water and ice machines located on every guestroom floor and throughout the resort
• 24 hour access to oceanfront Stay Fit Gym
• Cultural programs including lei making, hula lessons, mermaid story time, wildlife tours, and koi feedings
• Local, 1-800/1-888 phone calls
• In-room coffee and tea
• In-room safe
• Concierge services
• Daily Yoga/fitness classes
• Resort shuttle service in Ka’anapali
• Unlimited daily tennis, pickle ball or basketball court time, tennis/pickle balls, racquets, and basketballs included
• Fresh flower lei Greeting upon arrival
• inkl App: access to current full-content newspapers and magazines viewable on your tablet or smartphone
• Beach Portrait Session and 5x7 print from Grins2Go at Hyatt Regency Maui
• Personalized guest request texting service: TEXT 808 219 0608 for 24 hour assistance
• 25% off non-discounted green fees at Ka’anapali Golf Courses
• 10% discount on all non-sale apparel items at the Ka’anapali Golf Courses Pro Shop
• 24 hour access to pool towels throughout the resort
• Backpack beach chair usage for all guestroom occupants
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. Mandatory hotel-imposed house keeping fees plus tax per unit, per stay based on unit type.
Customer ratings & reviews
TripAdvisor traveler rating
10617 reviews-
Beautiful resort.
Beautiful resort. Not the type of beach to lay down in beach chairs in as it's on an incline. Definitely need water shoes here. Lots of beautiful animals and they are revamping their penguin exhibit. So excited to see that finished! The pool is nice and deep, perfect for floating in. Loved the reusable water bottles and refill stations located all throughout the hotel. Towel returns. I don't know how they know..but they will charge your room if you don't have them returned by midnight. Beds are very comfortable. Sheets are high quality. Whaler's shopping village within walking distance.. about a mile.
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Major noise
Noise everywhere. Jackhammer, crane digging holes, pool compromised by noise due to removal, yes removal of Grotto bar. Sending guests to Timeshare nextdoor. The seat covers say “Owners Only”very unwelcoming. Mixer noise at dawn coming from Pool area. No penguins or birds for now. Penguin pond drained. No upper lobby music/ bar at happy hour. Turned it into a wedding venue. Visited Hyatt 2x many years ago. Love Hyatt but won’t do this again. Not a good value for money and Maui experience ruined.
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Great experience at Hyatt Maui!
Loved the location! Comfy beds, excellent food, helpful staff... easy to navigate. Loved the exotic birds and ocean view. The grounds were beautiful as well. Nice restaurants within walking distance along the beach. Would definitely stay here again!
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Excellent
It was wonderful and memorable stay. Had a great ambiance in the room to celebrate my milestone birthday. All the restaurants, Spa, shops and the Animals in the resort were excellent. Totally made it above and beyond than what was expected from the website while planning my trip.
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Great Hotel
Swan Court breakfast was great 👍🏼 Lots of chairs by the pools and staff was very attentive. Room service was fast. Room was always clean when we choose to have service. Even though the grotto is under construction it was overall a great place for our visit