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1671 reviews-
Fabulous food and beautiful hotel
Wonderful overall stay with beautiful hotel, interesting modern architecture and lovely spa facilities and pool. Very quiet and peaceful being adults only. The porter and reception young trainee who greeted us on check in made us feel welcomed immediately. Fantastic food at the buffet restaurant downstairs with options changing every day - the head chef is a wonderful host and he really made us feel we were valued guests, which made our stay special! Our room service attendant did a great job and we appreciated Jouaine's little gifts left in the room for us to brighten our stay even more when returning to our room. Only downside was we ate at the rooftop asian fusion restaurant which has a lovely decor vibe our first night with great disappointment as the young male manager and his staff were exceptionally unfriendly and we received very poor service so left after our main and did not eat there again. The food was good but if you want great food and great service - eat downstairs instead as they are consistently amazing with all the flavour options and variety to try.
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Great hotel. Tired resort. But well worth a visit.
We returned this week from a fabulous few days at the Llaut Palma. The hotel is excellent - from the moment you check in, where you are immediately offered a drink and fruit, to the amazing rooftop pool where the staffing and offering were immaculate. Breakfasts were plentiful with many options available. We did upgrade to the Prestige and thought it was worthwhile - particularly if you intend to stay around the hotel/pool. And to be fair there is little that is worth seeing outside of the hotel because the resort is very tired and “samey”. Playa de Palma is a favourite of the Germans and is set up for them.
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Very good. Highly recommend.
First time at this hotel. Booked 7 nights to celebrate our Golden wedding anniversary. Would recommend the bbq & tapas evening at the Norai Restaurant. Christina, Nati & Elene looked after us well. Excellent service. Make sure you are hungry. A must for meat lovers!
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Fabulous meal with great staff in beautiful setting
Fabulous meal in a beautiful destination! Eleni, Natalia and Chris went above and beyond. I am vegetarian but they brought me lots of extra things they had made to cater to my dietary requirements. Would highly recommend when staying at the hotel to do the BBQ experience
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Roof Terrace let down
Recently stayed for a week at this hotel. The only issue we had was with the rooftop terrace which wasn't 5 star. The terrace was too small for the amount of guests looking to use it. The terrace was meant to open each morning at 10am, but guests were allowed entry before this to take the best beds/views. The rooftop is also shared with a noisy restaurant open to the public. the hotel are aware of the problems with the terrace but haven't taken steps to rectify. We paid extra for Star Prestige including entry to the terrace this included snacks and soft drinks but you have to catch the eye of the one member of staff for this. Why not have softs drinks/beers and snacks available for guests to help themselves? This is what other 5 star roof terraces offer. We have stayed in a 4 star hotel in Los Cristianos, Tenerife (Arona Gran) that sets the benchmark for roof terrace experiences. I would be having a look at what they offer. Unfortunately it is likely we wouldn't stay with Iberostar again after this experience.