Enjoy the warmth of Mexico's Riviera Maya. Explore spectacular natural landscapes, endless beaches bathed by crystal clear waters and the exuberant splendor of coral reefs, lagoons, and tropical forests. Situated along the sparkling blue waters of the Caribbean is Iberostar Selection Paraiso Lindo - All Inclusive, a charming Mexican village-styled resort where interconnected pools wind their way among thatched roof umbrellas and garden courtyards, as the sounds of tropical birds and gentle breezes fill the air. Kids will enjoy the wave pool, splash park and lazy river while the adults will enjoy relaxation in the resort spa.
Location
Riviera Maya - BeachProperty information
{{title}}
Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers
are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in.
Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund
of the remaining nights.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
9317 reviews
-
Dec 16, 2024Not good at all.
This resort checked all our boxes heading down. After arrival the food at the buffet was constantly cold. Drinks were ok… Coaties a serious problem. Last 4 days one of my sons and myself got really sick. On the 7 hour flight home my 1 year old, wife and other son all got severely sick. They had to give oxygen and call a doctor from satellite phone. The staff says it’s all best produce…. But it really isn’t, fruit was all mushy and like I said earlier by the time you grabbed food on your plate and sat down it was ice cold. Grounds are great, wave pool was fun, pools are not heated and too cold to be in before 3 pm. We all stayed at Hyatt riviera cancun the previous year and that was a 5 star for similar price and food/drinks top notch. I would not recommend this resort.
-
Dec 14, 2024Fun & SUN Family Vacation at Paraiso Lindo
Had a lovely experience with our family of 4. My wife , 10 & 12 year old son & daughter. This was our first time as a family at an all exclusive & we were pleasantly surprised. The ground's were beautiful & kept very clean. Our cleaning staff was lovely & made towel characters on the beds for our kids. Food was good & lots of choices, our son is allergic to gluten & although some things took time to get for him they did accommodate & had lots of GF options over all. The waterslides & pools were FUN!!! our kids were never out of the water, the pool & Bar staff were very polite & made great Drink ;-) as well kids felt comfortable approaching staff. Lots of kid activities & star camp if you want a little break for adult time. Enjoy the Cotis (funny racoon like creatures that roam free & entertain). Peacocks, resident monkey & a couple of cats. all very neat to observe but watch your food) Beaches were clean & no pressure from beach sellers. They walk by & if interested they will engage but other wise leave you alone. watch out for Red flags (jelly fish warning) water was warm & sand was soft. Shout out to my Taxi Driver Eliseo; when I had a minor medical issue that took me to the hospital. Eliseo was a class act driver & made me feel very comfortable & waited for me until i was done at Cancun hospital. Paraiso has there own staff taxi drivers, GREAT service & not excessively expensive. The medical clinic on the grounds & staff were very pleasant & helpful, knowledgeable of insurance plans, provided good communication. Over all very positive experience & we would go back.
-
Dec 14, 2024Food poisoning
Stayed at the Lindo, I arrived 12/08 left 12/14. Weds 12/11, I started to feel sick in the late afternoon and I started to vomit and have severe Diarrhea coming out from both ends at the same time for over 12x. My husband called the doctor to come to our room because I could not get off the floor. The doctor arrived and told me that I needed to be taken to the hospital because I was projecting bile at that point and was dehydrated. When the ambulance arrived they gave me an IV and took me to the hospital in Cancun that is affiliated with the doctors on site. I had to stay over night because I was severely dehydrated and they had to monitor my pregnancy. While all this was happening, my toddler also started to throw up and ended up needing a shot, antibiotics and probiotics. When I was finally able to check out and come back to the resort, I brought it up to the concierge attention, he showed no empathy . His response was “we have the freshest products and we follow health protocols. It could have came from the water or the weather.” I said the filtered water you swear won’t make people sick? Because I didn’t drink pool or beach water . He said he would talk to the manager. When I spoke to the manager the next day, she had also had no empathy for what I went through. I told her the doctor in the hospital, said my bacteria was really high and it was caused by something I ate or drank. She said she can’t do anything for me because my report only states I had high bacteria in my system and not a specific bacteria that can be blamed on their food. I believe the hospital purposely left the details out because they have a contract with the hotel and leaving out this important information allows the hotel to take on any responsibility. They also take you to a private hospital 40 mins away because they have a contract rather than a close public hospital. We ate at the buffet the night before during the gala night so it had to be something from there. My husband also has stomach issues but not as severe. I constantly used the hand sanitizers by the entrance of the buffet, never left the resort, didn’t drink any virgin frozen drinks, and only ate food that are approved by my obgyn (ie avoiding things like sushi). The manager offered an upgraded room, late check out, and to eat at a restaurant of our choice. Our response was it’s our last night, we leave at 11 am tomorrow and we just want to eat crackers. I understand it is hard for the hotel to pinpoint what caused this issue but I believe they still should have take a report of what I ate/time/place. They didn’t give a crap about me well being which turned me off from ever going back. I posted this on their fb page and a lot of people also wrote they were sick but not as severe.
-
Dec 13, 2024
Never coming back
People be careful!!! We booked this trip for nine days . Left four days early . The whole family got sick . Severe diarrhea , vomiting , high fever , had to call doctor services for IV treatment and medications . All around us people were getting sick and going to the hospital with same symptoms. Hotel administration acted like nothing was happening. I gave two reports on the events They acted like I was the first person to report this issue , whereas people were taken to the hospital by ambulances . When I asked for the copies of my reports they refused to provide them to me , acting very hostile towards me . Also , if you go with little once there is foot and mouth disease going on . Little once covered in pimples with high fever . The doctor who came to see us stated that it’s happening through out hotels in Riviera Maya . Very upsetting , we loved this hotel , we were their regular costumers . Unfortunately no more . They lost a good clients
-
Dec 13, 2024Do not stay at Lindo!!!
My daughter and her fiancee had wanted to have their wedding at Iberostar Riviera Maya Mexico. For several years they have gone there and stayed at the Grand. On December 3, 2024 Thirty five of us flew out and stayed at the Lindo level. We had two small children with us so we could not stay at the Grand. In booking a room for the family of four they assured me that it would be big enough for two adults and two six year old boys. When we arrived the room they assigned had two double beds and was not sufficient for a family of four. When we spoke to someone at the desk they said if they wanted a bigger room it would be an additional charge of $600.00. The reservation desk said there was nothing they could do and the makeup of the room should have been explained to me when I reserved the room. Needless to say I did not agree. In addition, another guest that was checking in at the desk was told that he had requested an up grade and that he needed to pay another $500.00. When I asked what the up grade was they could not tell me. He refused the up grade as he was single and not sharing the room with anyone. That night his bathroom overflowed with water because the shower drain did not drain. After two nights of calling the front desk it was finally fixed. The next day his toilet didn't flush. It took two calls to the desk to get that fixed as well. I found out later that another guest had used sheets on her bed as a temporary tattoo was on the sheet and she hadn't even slept in the bed. Finally, don't sit on the stools at the Star cafe before checking the wooden boards. Many of them are loose and not bolted down. They are an accident waiting to happen. I can honestly say that I would never return to Lindo nor would I ever recommend anyone to stay there. The facility is not in good condition although esthetically it looks fine. The problem with being up charged and the condition of the rooms is not something to look forward to on a vacation. As far as the wedding, bartenders, waiters, and waitresses they were great.