Resort Details
- Cigar BarA cigar bar where guests can pair the best selection of cigars with a cocktail for a unique experience.
- El FogonAll the flavors of traditional Italian dishes in this specialty restaurant for dinner and during the day, enjoy a variety of dishes in this renovated space.
- El Museo
This restaurant is a favorite of fans of French cuisine. Open from daily by reservation.
Gentlemen over 18 must wear long pants and shirt with sleeves. Furthermore, this restaurant is exclusively for those over 12 years of age, which allows couples to enjoy a tranquil dinner.
- Fogón Mediterráneo
Pamper your palate with delicious Mediterranean cuisine in a unique environment. Open daily by reservation.
- Fogón Steak House
Favorite place for meat lovers. Live the experience of a memorable dinner where your company will be a delicious cut and a delicious glass of wine. Open daily by reservation.
- Jambalaya
At this A la carte specialty restaurant you can enjoy real top quality and unique New Orleans-style Creole cuisine. Open daily by reservation.
- La Pagoda and La LagunaBuffet restaurant with a variety of specialty dishes in a place totally renovated.
- Laguna Pagoda
This is the hotel’s main buffet and offers a variety of international dishes. During the week there are theme dinners. Open for breakfast, lunch and dinner. And for night owls, it is also open later with a range of snacks.
- Lemon & Spices RestaurantsRelish in a special selection of innovative and healthy dishes made with care and respect from fresh, natural and local ingredients. Enjoy a truly authentic culinary experience!
- Lindo Palapa Restaurant
This restaurant-snack bar offers breakfast and lunch in the pool and beach area.
- Star cafeA new cafe open 24-hours, offering a gran variety of coffee drinks, snacks and sandwiches to enjoy at any time.
- Taki-toEnjoy authentic Mexican tacos at Taki-to, located in the Playa Paraiso Shopping Center.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Golf†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Center†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.
With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †
That’s how those who enjoy aquatic activities will feel since there are even more activities available. The clear waters of the Caribbean are the perfect place for sports (extra charge) such as jet skiing, parasailing or the banana boat. The diving center associated with the hotel, CDC Padi GOLD Palm Resort, run by Dressel Divers International, organizes diving and snorkeling as well as a wide variety of aquatic activities.
- Non-Motorized Water Sports
- Pool
There are 7 pools on-site including a lazy river, kids splash park, and the only wave pool in the Riviera Maya. This property has swim-up bars.
- Spa †The best way to relax is to unwind at this world-class spa which offers a variety of natural treatments and hydrotherapy.
- Teen programs †
- Teens disco
- Eagle Star camp - 13-17 years old
- Tennis court
- Water activities †Aquafun (waterpark)
Slide into Fun with the new water slides of Aquafun.
- On-site Shows
Live nightly shows in theater/disco/casino
- Sports
Without leaving the hotel premises
Within the hotel grounds, guests have the option to engage in multiple sports activities: aerobics, archery, riflery, basketball, bike tours, beach volleyball, billiards, bocce, petanque, catamaran sailing, soccer, gymnastics, kayaking, water gymnastics, scuba-clinic, snorkeling, table tennis, windsurfing, and more!
- On-site EntertainmentThe IBEROSTAR Paraiso Lindo hotel offers a thousand ways to keep the whole family entertained. With bars and clubs for parents, pools and live nightly shows for teens and of course, the Kid's Club & Teenie Club, where children and teens will be entertained all day. Not to forget the fantastic beach where everyone can have fun.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
9364 reviews
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Mar 28, 2025Beautiful Resort, Horrible Towel Game
This was our first time at this resort. The resort is beautiful, lots of animals, room was clean, good food, and super friendly staff. Overall, we were very impressed with the resort. The only problem we had was finding beach or pool chairs. The towel game is absolutely ridiculous at this resort. We would go for breakfast around 8am every morning then head to the beach or pool. Almost all chairs were reserved with towels at that time. We needed two chairs but couldn’t find two chairs together. The pool area was just as bad as the beach. It was bad enough that my husband does not want to return which is very unfortunate because it’s such a beautiful resort.
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Mar 22, 2025Experience
The shows at the theater were soooooo entertaining! They include the audience in everything! I met Alexei at the karaoke bar and he waved and smiled at us! And then the next day he remembered us and waved to us, talked to us! I will be coming back here it was so amazing!
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Mar 22, 2025
Family Vacation 2025
The drinks here were amazing!! Very strong, but very good! I tried the pistachio martini and it was to die for! The buffets are my favorite place they have so many options! The entertainment is awesome! I met Alexis and Julian, and everyone there was so happy, fun, attentive to our needs, we met Alexei at karaoke, saw him the next day and he remembered us! That just shows how welcome everyone is to the resort! I will definitely be back!
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Mar 17, 2025
Resort is NOT the same. It's going downhill unfortunately
Not sure where to start except it is NOT the same as before. We have visited this resort before a few times. We thought we knew what to expect in terms of food and housekeeping however it was NOT the same. Food has been downgraded from 2024 and it was very often lukewarm and cold when it should have been hot. This was the first time my stomach got upset at this resort and no it was NOT a virus. When the food temperature is cold and it is supposed to be kept warm since it is a meat dish I am sure this contributed to my stomach issues. I will break down my review in different categories. Service: Very good in buffet restaurants in regards to plate clearing and beverage dispensing. Bad in housekeeping. Sometimes no extra toilet paper left. Sometimes missing towels. Soap not refilled. Tissues not replaced. Constant calls to reception to get items. We tipped daily this did not help. It’s very irritating when you are on vacation and you have to call daily and wait for the people to arrive to bring items that should be in your room. Food: In 2024 I would have rated the food an 8 to a 9 out of 10. This year it was maybe a 6 out of 10. Choices were limited except for Gala night which had everything. Maya buffet was a bit better with more selection of fruits and sometimes meat. Guacamole was awful at Lindo! It looked like it was canned guacamole. Guacamole looked better at Beach/Delmar and they pay less. Food was often cold. So much food was wasted on our plates because frankly it didn’t taste good. Maybe they should instead buy better meat and the waste would be less. Meat was dry and tasteless. Other times meat and fish were undercooked and it was visible that you could see the raw middle. It was a meh for me and the rest of my family. Under the sea was horrible! Mexican restaurant not good. Japanese was the only one that was very good. They need more healthy choices at beach snack bar. The burgers are not good and the food there is even worse than buffet. Property and grounds: Beautiful and pristine. Cannot complain. Beach: Beautiful with some rocky areas. Some seaweed but not anything crazy. Constant vendors and resort personnel harassing you every couple of minutes. It was exhausting again saying No! Chair game: Was atrocious. People would reserve chairs for hours and never return or reserve double the chairs they needed in different areas! Security was good and tried to deal with this but as a patron I shouldn’t have to explain to someone why I was sitting in a chair they had reserved hours before. This created conflicts with the guests. Like I said before we have visited this resort in the past however the cons are starting to outweigh the pros. For example, a con for us was the whole Eco resort vibe. Eco conscious that the water pressure was non-existent, no straws anywhere, sensors would shut down the room entirely when anyone would leave the room and someone else was sleeping. E.g. Someone leaves the room to get a coffee early in the morning. Within 10 minutes the air conditioning, the power, all the lights go out. Any devices charging stop charging. Ceiling fan shuts down etc. It literally wakes the entire room up. Coati were everywhere and getting aggressive with food on the beach. Staff would not stop people from feeding the coati. Signs were posted but this wasn’t enough. They should consider relocating them or neutering them. Activities by the pool were fun. The second party at night during the week by the wave pool had the worst music I have ever heard in my entire life. Not one real authentic song but all rave/remixes. Come on Iberostar this is a family resort. We want the real versions of songs that we can dance and sing to! The only people dancing were the entertainment crew. Tiles by the pool were very slippery. Star Café was delicious but they need more personnel to deal with the crowds. For anyone up early or leaving the resort for an early flight, they need to do a continental at the Lindo/Maya. The Delmar/Beach resort is too hot and a downgrade to go to early in the morning. Did we have a nice time sure. Was everything perfect? Far from it. Was it exhausting at times dealing with shortages in room ABSOLUTELY. Would we return, not sure. Rooms are dated. Washroom is dark and hard to do your makeup in. Beds are double size when they should be Queens. I think it’s becoming overpriced for what you get. I believe they are gearing their resort towards the very young who don’t care about what they eat. They seem to spend most of their money on Starcamp, waterslides and kids things.
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Mar 17, 2025
Alexei Is The Greatest
Alexei noticed our group on the first day and has recalled our names for over 5 days. He has not only saught us out while on our vacation, but has also stayed with us for over an hour to entertain us while we waited for dinner (multiple times). He is relatable, funny, and very entertaining for your trip! My mom was sick for one day, and he noticed she was absent for dinner and referenced her by name and asked why she was gone. He showed compassion for her absence, and remained with our family to continue talking with us while she was absent. He is one of, if not, the most entertaining and relatable employee at the Iberostar resort! He convinced us to go to events we wouldn't normally attend, and kept us engaged on our vacation. My family and I are truly thankful to have met him so early on our vacation and have him push us to attend events we normally would not have attended! It truly enhanced our stay.
- AdvisorySPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed