Guests will receive up to $400 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Various Bars
- Adelita
- Marea
- La Duna
- La Tabla
- Litibu
- Sea Soul
- Cohiba
- La Bahia - Various Restaurants
- Tsuba - Japanese
- Cuate Pancho - Mexican
- Bahia - Steakhouse
- Pacific Express - Gourmet
- Nopal - a la carte
- La Duna - Beach Snack Bar
- 24-hour room serviceReservations and dress code required, please contact guest services upon arrival for complete details.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Americans with Disabilities Act (ADA) compliance
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf†
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Room service - limited hours†
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
-
This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
Kids pool and a splash park.
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-siteThis resort has a Fit & Fun Fitness Program.
- Golf †
There is an 18-hole, par-72, Greg Norman-designed golf course on-site.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs †
- Non-Motorized Water Sports †Activities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinics
Snorkeling - Pool
There are three pools on site including an infinity pool with a swim-up bar, a kids pool and splash park.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court †
- Live entertainment
Live nightly shows in theater
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
5649 reviews
-
Apr 16, 2025Family get together
A wonderful resort with so much to do. The staff were all incredible. Shout out to Jose at the sunset bar... great cocktails. Food was amazing, so much to do for kids and adults alike. The beach massages were amazing. Watch out for jelly fish on the beach. Loved all the restaurants, Tsuba the Japanese was so much fun. The buffets were incredible as well as the pool side food. No complaints at all. Shout out to the night guy... sorry forgot his name, at the coffee shop. My husband was often there at 6 am, the lattes there were awesome. The entertainment was really good. Loved the Mariachi band and the Mexican night on the deck
-
Apr 15, 2025
Great for families and couples
We stayed as a couple and enjoyed ourselves immensely. The food is amazing. Service is excellent. We did archery with Jesus which was a lot of fun. And dancing with Joel which was great! Would come back here again. Grounds are kept immaculate
-
Apr 13, 2025
Bingo game
Fantastic resort, we loved everything about this resort, friendless staff, we enjoyed activities all day long, especially playing bingo with Fermin who made it so much fun and entertaining, he sure loves his job, plus I won lol winner winner chicken dinner lol
-
Apr 13, 2025
Home away from home
My family and I came back in December 2024 and loved it! Here we are 4 months later and living the dream! Pros: Never have to fight for pool chairs by the pool Filtered water so less single use plastic Iberostar App includes activities, vouchers and easy navigation so you can optimize how you want to spend your vacation Cleaning staff are all courteous and kind. They do such an incredible job keeping everything clean and tidy! Steakhouse was by far our favourite restaurant All excellent staff with positive attitudes (Thank you Monica [Lobby], Abel [Waiter], Fermin and Carlos [Entertainment] to name a few) Amazing for families, couples, singles and something for everyone. Oops, no cons! ☺️ Tips: Breakfast before 10am is a lot more peaceful We stayed in building 2 in Dec and were woken up by construction every morning Book restaurants in advance if you can Building 3, 1324 has a beautiful ocean view 😍
-
Apr 12, 2025
10/10
Not a single thing to complain about. Very clean place. Rooms very clean. Beds comfy. Staff are very nice and accommodating. Really good food at all buffets and at all a la carts. The steak house was our favorite! Beach was beautiful, pool was huge. Gym had lots of options for strength training. Resort had lots to do like yoga in the morning ect. 10/10!
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.