Guests will receive up to $400 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Aunt Ruby
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Back RiverTheater Bar
- Blue MoonMusic Bar
- CalabashGourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - FlamesCigar Bar
- MandevilleLobby Bar
- Mango WalkDiscotheque Bar
- Mare Nostrum
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Maria Bonita
Mexican
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Miranda HillBuffet
- Sunset BaySwim Up Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Golf, Offsite†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Children's pool
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.
- Pool
Six pools including 3 outdoor, lazy river and kids splash park. This property features swim-up bars.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
- On-Site EntertainmentNightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
7135 reviews
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Mar 27, 2025Great trip for a birthday celebration, or for any other reason to travel to a great place.
The staff goes above and beyond from the second we arrive until our departure day. We were continually asked if we needed anything or if they could be of assistance. Very friendly staff, a great value for our money and great accommodations. It was our fifth time there, and we plan on returning for future vacations.
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Mar 26, 2025
Back for 7th Time
As always we take a ride with Eric's Chillout Tours 1 876-790-3154 from the airport to whatever resort we are going to. On arrival we meet out buds the Valets Dale and Troy big smiles and hugs. We then check in with Corra who again welcomes us back and there is Orlando with a big smile. It feels like home here. Check in very smooth. We ate most meals at the buffet. The choice of food was fantastic. The room has been redone and it is a 5 star experience. All my friends the chefs Randy, Trisha Mark and Benjamin wanted to help. They asked did we want anything not out. We got so many smiles and hugs from the Buffet staff, All our hearts go to Simone, Nataha. Titana Yonika and Gloria (who first started when Iberostar first opened) She was a hard working girl who went from cleaning to now working in the buffet. I like when they hire within. Again big smiles. The drinks and service with a smile was also 5 star the big boss Wallen does great with his workers Melissa, Jules, Errol Rickie Sandy Christina Dahjay and Doreen. They have nice people who bartend and can talk and tell stories and are always having fun. We had our room cleaned every 2 days. They did it early in the morning (around 10:00) which I liked. They also had big smiles thanks Kamoya and Paula. The room is so great, big tub, big bed good aur, nice balcony. We spent most days at the activity pool. It was always clean I seen Ty and Dijon always cleaning and smiling. It was quite, service was good and we had nice shade. I went snorkeling with the Life Guard Norris. We saw Lion Fish, Puffer Fish Sting Ray and so much more. We just walking in the water and wow. Jamaicans are like a mirror if you are rude and not happy that is what you get. I get smiles, hugs and laughs so if you see a problem maybe look in the mirror. Anyone who says Jamaicans are rude is WRONG. We will be back for 2 weeks again Feb
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Mar 25, 2025Great vacation!
Great experience with my two children, who had not yet been to Jamaica. Surprisingly, my children’s favorite meal was at the Asian restaurant (normally they would choose Italian) so don’t skip this place. Breakfast buffet is good but basically the same thing every day. I am a fan of avo toast so I just made that every day. Great room with a beautiful view….straight out to the beach. Could not get straight answers on who management was; I always love to meet them and give feedback. Pool was clear and they worked hard at them but a plastic cup or two at the bottom is always a bummer. Shout out to a few people: Sean -pool bar Entire team at beach and building Star prestige….great team! Shout out to Kerry - love you girl! She saved me from a less than great start to the vacation. Cleaning and turn down staff were great. I wish I knew their names. Great people overall. Will return. Side note: Electrolyte/Drink packages are expensive in Jamaica so if you want to take a treat to the staff, they love them. I gave them out to bartenders, prestige staff and room cleaners.
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Mar 25, 2025
Another great Iberostar Rose Hall Suites Vacation!
We just completed another great vacation at the Iberostar Rose Hall Suites. This was our 17th trip to this resort! What keeps us going back is the fantastic staff who go above and beyond in making guests feel right at home. There are many beautiful resorts in the Caribbean, and this is one of them. But what keeps us going back is the people. Over the years, many have even become close friends. This is especially true for the group that works at the beach Prestige Area. They work so well together to look after their guests, we like to call them the Iberostar "Dream Team." In addition to this group lead by Kacia, Anecia behind the Prestige Bar, there are skilled bartenders at the pool bar like Doreen, Yannick, and Jevon. Ambassador Kerry kept in constant communication with us to ensure everything we needed was looked after. And if you go to the buffet for breakfast, we hope you have the pleasure of being served by a young lady named Dickisha . Her energy, enthusiasm, and great sense of humor made the start of each day so positive!
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Mar 24, 2025beautiful property but staff lets it down
I've stayed at many all inclusives and a few Iberostar properties. I'd say this property was not up to the standard I'd expect from Iberostar. The pluses were that it was an easy direct flight from Denver, easy access from the local airport, was a beautiful property, had very nice rooms and one of the nicest pools I've seen. The big minus was definitely the staff. The people we interacted with on a daily basis were competent but cleary disgruntled and doing the bare minimum. We never saw our concierge all week. The concierge desk was useless. They couldn't even book a restaraunt reservation but could certainly talk for 15 min trying to sell you a timeshare. I'm used to tips being appreciated but not expected. At this property the bar staff completely ignored you unless you had a cash tip in hand. Food was very good at the buffet, specialty restaurants were hit and miss. Some fine, others not so much.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay. - Pet policy : Pets Not Allowed