Guests will receive up to $300 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- El Faro
This casual lunch buffet features wonderful Mexican appetizers.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Mercado Buffet
The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.
- El Rodizio
Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Dorada
Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Star Rock Café
A variety of American favorites are presented here to satisfy all of your cravings!
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - Trattoria by El Faro
If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Various Bars / Lounges
- El Kiosko Beach Grill
- El Puente Ice-cream Saloon
- Galaxy Discotheque
- La Cupula Lobby Bar- La Perla Pool Bar
- Theatre Bar
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Child programs†
- Disco†
- Golf,Offsite†
- Ironing Amenities (On Request)†
- Jacuzzi
- Liquor store†
- Medical Facilities Service†
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Child programs†
- Disco†
- Golf, Offsite†
- Ironing Amenities (On Request)†
- Jacuzzi
- Liquor store†
- Medical Facilities Service†
- Meeting rooms†
- Parking†
- Pool
- Restaurant
- Spa†
- Tennis court†
- Wireless internet connection in public areas
† Fees may apply
- Children's program †STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Pool †
- Sailing †
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
7997 reviews
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Apr 10, 2025Great experience for couples golf beach resort holiday!
This was our second visit to the property. Our first visit was early Dec 2023 and there was a lot of renovations going on, and was just an OK visit, but we found this visit had many improvements from that stay. We stayed in block 18 which was a good location for us being closer to lobby (easier to and from golfing). The proximity bracelet instead of key card was a nice improvement. The buildings all appear to have all been painted as was the interior of our room. The reupholstered furniture is now more indoor/outdoor fabric so tolerates wet and cleans better. The shower was great - no problem with not water or pressure. Lower points which were not an issue for us was bed was very firm (hard!) and fridge was not cold. We liked the change to a mixture of reservation and non-reservation based a-la-cartes. We don't care for planning our meals ahead - so ate at non-reservation restaraunts (or buffet). If a wait is required, you get an estimate for wait and give them your cell number and will get a text when ready. Our meals and service were good with a pleasant surprise of plant based options at the Mexican (textured soy tacos!). We also really like the addition of lunch and snacks at the Rock Cafe. As much as I love wildlife, in 2023 it seemed all the wildlife was overgrown and existing on a bad North American diet. A lot of that seems to have since been addressed and the coati in particular were much healthier and happier on this visit. With the great weather loungers at the pool were difficult to find but we always managed to find something in the afternoon after returning from golf. One pool downside was the weirdness of no “dry” pool bar, just a swim up bar. The lobby bars (Beach and Del Mar) had great service. Beach a little more lively and Del Mar generally quieter so we split our time between them. Final comment - overall service was good and friendly and the property kept very clean. Planning on returning in 2026!
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Apr 06, 2025
Beautiful Resort but beware of tour salesman operating on the beach
We had a wonderful time at this resort. The bed was really comfortable and the cleaning staff was exceptional. Everyday we came back to a towel decoration on our bed. We loved that there were water stations right outside our room. The resort is huge with many restaurants and buffets. There is wildlife throughout the resort and paths to everything. Its very jungle like and beautiful. There is a gym and tons of activities. We did zumba as well as yoga on the beach in the morning. The pool is huge but the only problem is trying to get a chair at the pool or on the beach. Getting reservations for the a la cartes is no easy task either. Please avoid booking tours from operators on the beach. We did that and they cancelleed because of bad weather and then we never received a refund. We recommend booking through the concierge in the lobby. Other than that we had a great time and recommend this resort.
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Apr 02, 2025
Great trip at this resort!
We had a great time at this resort as a family of 5. Air Canada vacations did not do a good job of explaining the “tiers” of this resort, so I didn’t know when I booked that we were at the lowest tier. The Lindo tier is more geared towards families. HOWEVER, we were offered an upgrade for 4 of 7 nights based on availability and we declined after we got settled and knew we loved del Mar. Kids were able to access the water park facilities through use of the Star Camp that they loved even though they were hesitant about it initially. We loved the food, though reservations to a la Cartes are nearly impossible to obtain (we got one!). But our children loved the buffet options so it was ok. It’s a little confusing to find your way around at first, and figuring out where food was, is frustrating at the beginning but once you know your way around it’s all good. Recommend using google maps instead of the app map to find way around. We had a two bedroom (adjoining rooms) family suite which is perfect for our family. Tons of space and each kid had their own bed. Our youngest slept on the sofa that they made into a bed. Overall fantastic vacation, great beach, pools, amenities and food. We loved it!
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Mar 27, 2025Not worth the High price
Resort is geared on people that buys into their “timeshare”. Only could get 2 nights of specialty dinners,buffet food was same every night , chairs at pool and beach are VERY scarce and bartenders and our apple representative was very rude !! Our group has done these vacations for more than 20 years and have ages from 20’s to 60’s . For the price of this resort I expected so much more and was so disappointed. Please don’t fall for the presentation to get you to become a “member” we were told we would get free golf or spa for listening to the speakers and 3 out of 4 received Nothing for sitting for 4 hours !!!! So disappointed!!
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Mar 27, 2025
Nice stay in Mexico
I liked my stay in Mexico. The activities were a lot of fun. Especially the archery was a lot of fun. The beach is beautiful and the food was really good (The mexican night at the buffet and the meat at the french Restaurant especiallly). Our room was clean and spacious.
- AdvisorySPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 13
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.