Guests will receive up to $300 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Various Bars- Blue Mountain, Lobby Bar- Calypso, Theater Bar- Deep Blue, Pool Bar- Jammin', Music Bar- Robusto, Cigar Bar- Sun & Fun, Beach Bar- CHILL OUT GRILL, Beach grill, beach bar & pool terrace
- Various Restaurants- Jambalaya, Cajun- Little River, Buffet- Samurai, Japanese- Uncle Tony's, Steakhouse- Olivetti, Italian- HAPPY CONES, Ice cream shop
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Complimentary wireless internet
- Disco
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Complimentary wireless internet
- Disco
- Elevators
- Exercise gym
- Golf, Offsite†
- Ironing Amenities (On Request)†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna†
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Wireless internet connection in public areas
- This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Children's poolThere is one children's pool on-site.
- Children's program, onsite
STAR CAMP/AQUA FUN:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-siteThe resort has a Fit & Fun Fitness Program.
- Gambling †The resort has a gaming lounge with slot machines.
- General
Activities include:
- Aerobics
- Yoga
- Shooting tournaments
- Archery
- Basketball
- Cycling
- Billiards
- Bocce
- Gymnastics
- Table tennis - Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports
Activities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling - PoolThere is a children's pool and outdoor lagoon pool with whirlpool on-site. This property features swim-up bars.
- Sailing †
- Sauna †
- Shopping †
- Spa †
- Teen programs †
- Teens disco
- Eagle Star camp - 13-17 years old
- Tennis court
- Golf location (onsite/nearby) †
An 18-hole golf course is nearby. The use of a caddy is required.
- On-site EntertainmentNightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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The beach is all you need
I came here with my family and we spent most of our time on the beach.The attendants on the beach are warm and friendly,not to mention the entertainment team engaging . The jerk chicken on the beach was awesome.Oshane ,my pool bartender, Respect. Kahmar and Chanelle,my two concierges, thank you for the awesome experience that you gave to my family . My room was clean and I had the perfect view .One love Fines,sparkle and Wayne,I am still practising those moves.
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A Gem of a Stay at Iberostar Waves - One Minor Hiccup
From the moment we arrived at the resort,we were enveloped in an atmosphere of genuine warmth and attentive service. While the entire staff deserves accolades for their dedication to guest satisfaction, one individual truly shone: bellboy Nikko. This remarkable employee was an absolute delight. His welcoming smile and his handling of our luggage upon arrival immediately set a positive tone for our stay. Throughout our time at the resort, he were consistently helpful, always ready with a friendly greeting and offering assistance without being intrusive. Whether it was providing directions, answering questions about local attractions, or promptly delivering items to our room, his service was excellent. His professionalism and genuine care for the guests were truly outstanding and made a significant positive impact on our experience. He is a true asset to Iberoster. The resort itself boasts beautiful grounds, comfortable accommodations, and generally excellent service across the board. The dining options were varied and delicious, and the recreational facilities were well-maintained and enjoyable. However, there was one minor aspect that detracted slightly from the otherwise flawless experience: the disposal of garbage from the lobby bar. On a couple of occasions, we observed staff carrying what appeared to be refuse bins directly through the main lobby. This practice felt somewhat out of place in such an otherwise elegant and well-kept environment. While understandable that waste needs to be removed, a more discreet route or method would undoubtedly enhance the overall aesthetic and cleanliness of the lobby area. Despite this minor issue, our stay was overwhelmingly positive, largely thanks to the exceptional service provided by Nikko. We would wholeheartedly recommend this resort to anyone seeking a relaxing and enjoyable getaway and we sincerely hope the management addresses the lobby bar garbage disposal to ensure a consistently pristine experience for all guests. We look forward to returning and once again experiencing the wonderful hospitality, especially from that outstanding bellboy.
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Absolutely lovely trip
It was a very clean environment clean, rooms, lobby is comfortable and big. Staff are super helpful and always ready to assist with every little thing. Our concierge Shondah Campbell was there for us right through our stay to assist us with booking reservation for the different restaurants (I ENJOYED THE JAMAICAN&SMOKEHOUSE). We love the Iberostar family and we enjoyed our stay there, one love to all the wonderful staff. (Shanice,Susana, Keirah,jovaye,Sheldon, kevin,Tishauna).
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One love 🇯🇲
I had a amazing experience at the Iberostar star wave resort, staff was very welcoming and helpful upon arrival we were greeted by a young lady tianna she welcome us with some welcome drinks and also directed us to proceed in check in. The front desk agents were amazing especially latoya and khalil . After check in we were greeted by our concierge kahmar where she assisted us with getting reservations for the Japanese the food was great the jerk chicken was to die for the hotel is one i will recommend anyday 😊
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Home away from home
Of course we had to return to Iberostar just to see back our friend's and family. We made reservations at the Italian restaurant which was good ,we started late but the ending was good. We had ice-cream ,Shondah showed us the Sports Bar for late night snacks. We went to the fiction night club after dinner where we dance to dome real jamican music. Our daily activities with the entertainment team on the pool deck was with so much fun and laughter. (Big up Peter and his team). The Bar in the lobby very entertaining and the pianist always deliver. Thanks shanice for helping us with the Iberostar-App,we appreciate all of you.(Susana,Jelecia,Chenelle. WE WILL BE BACK SOONER THAN EXPECTED 🥳🥳. "yah man"
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Spring Break Policies - Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Student/Youth Group Policy - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth- All student/youth groups must be preapproved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet policy : Pets Not Allowed