Hotel Promotions
Non-Refundable rate. No Cancels/No changes.
These hotels rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 01 May 2024 to 31 Dec 2050
Travel Dates: 01 May 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.
These hotels rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 10 May 2024 to 31 Dec 2050
Travel Dates: 10 May 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Low Rate! Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 26 Feb 2018 onwards
Travel Dates: 26 Feb 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes daily breakfast for up to 2 guests!

Breakfast is included for up to 2 guests daily.

Important information: Gratuities are not included.

Applicable Dates:
Booking Dates: 25 Mar 2019 onwards
Travel Dates: 25 Mar 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Alfredo Di Roma Trattoria
    Our famous Italian restaurant, invites you to enjoy its specialty: the authentic Fettuccine Alfredo and an extensive selection of the best wines in its wine cellar, enjoying the extraordinary view of the Caribbean Sea.
  • El Caribeño
    A perfect setting to relax under the shadow of an oversize palapa. It serves Regional, Mexican and International specialties and dinners at the pier by the sea.
  • Faro Blanco
    Faro Blanco is a stylish restaurant with a beautiful view of our private cove. Perfect to enjoy culinary coastal specialties, seasoned with home grown organic herbs.
  • Le Cap Beach Club
    Situated beachside, our Cozumel restaurant serves contemporary Mediterranean cuisine with fresh seafood and wood fired dishes. Don't miss our daily 6 to 7 PM happy hour. Enjoy our specialties while admiring the sunset.
On-Site Amenities
  • Accessible facilities
  • ATM/Cash machine,Offsite
  • Beachfront
  • Beauty shop/salon
  • Bell staff/porter
  • Car rental desk
  • Casino,Offsite
  • Cocktail lounge
  • Concierge desk
  • Direct dial telephone
  • Accessible parking
    Service dogs allowed
  • ATM/Cash machine, Offsite
  • Beachfront
  • Beauty shop/salon
  • Bell staff/porter
  • Car rental desk
  • Casino, Offsite
  • Cocktail lounge
  • Concierge desk
  • Direct dial telephone
  • Dry cleaning
  • Florist, Offsite
  • Free parking
  • Housekeeping - daily
  • Interior corridors
  • Late check-out available
  • Meeting rooms†
  • On-Site parking
  • Outdoor pool
  • Parking
  • Pets allowed†
  • Restaurant
  • Room service
  • Safe deposit box
  • Shoe shine stand, Offsite
  • Shops and commercial services, Offsite
  • Storage space
  • Sundry/Convenience store, Offsite
  • Tennis court
  • Tour/sightseeing desk
  • Travel agency
  • Valet parking
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine
  • On-Site Business Center
  • Printer
  • Wireless Connectivity

† Fees may apply

On-Site Recreation
  • Children's program †
    The resort has developed a special program which includes our plant nursery. Kids can learn about our local flora and several environmental practices implemented among the resort and its surroundings.
  • Fitness center on-site
  • Outdoor pool
  • Whirlpool
Off-Site Recreation
  • Fitness center off-site †
Off-Site Attraction
  • Attraction
  • San Miguel
  • Attraction
  • Attraction
  • Chankanaab
    Chankanaab in Cozumel is a beautiful natural park offering white sandy beaches, crystal-clear waters ideal for snorkeling, tropical gardens, and a spectacular cenote. It’s a perfect destination to experience the natural beauty of Mexico and discover top C
  • El Cielo
    El Cielo in Cozumel is an amazing sandbar in the middle of the Caribbean Sea. With crystal clear waters and natural umbrellas, it is an earthly paradise for swimming, snorkeling, and relaxing. When it comes to Cozumel things to do, visiting El Cielo is un
  • Isla Pasión
    Isla Pasión is a paradisiacal corner in Cozumel, Mexico. With white sand beaches and turquoise waters, it is perfect for romance and tranquility. Its palapas and lush vegetation create an idyllic setting. Ideal for romantic getaways and unforgettable expe
  • Punta Sur
    Punta Sur is one of the top attractions in Cozumel, featuring an ecological park, a museum, a beach area, and beach clubs.
  • San Gervasio Archaeological Zone
    The Mayan Ruins of San Gervasio in Cozumel, Mexico, are a fascinating attraction in Cozumel. This archaeological site offers a unique view of temples and ceremonial pathways that tell the story of an advanced society. Exploring these ruins is an immersion

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2575 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I N C R O Y A B L E

    Hôtel aux prestations I N C R O Y A B L E S. Le personnel aux petits soins, polis et serviable. Tout le monde est formé et on constate qu’ils sont formés au métier. Parfaitement bilingues, anglais - espagnol! Installations hors normes, chambre avec vue mer incroyables. Piscine, jacuzzi et plage comme dans un rêve. Eau translucide, telle un site de snorkeling à 20m de la plage. Des poissons magnifiques et une épave à quelques mètres. Les restaurants sont excellents et tous dotés d’une superbe décoration ou d’une vue incroyable. Le coucher de soleil était parfait. Bref, comme dans un rêve. Nous avons bcp voyagé et fréquentés de nombreux hôtel, mais celui ci fait partie de la crème de la crème. Deux petites notes: Très bien pour le questionnaire WhatsApp avant notre arrivée, mais ils ne tiennent compte de rien. Nous venions fêter notre anniversaire de mariage, dommage qu’aucune petite attention ait été portée à cet effet. Le prix de la nuit: 425€ Le prix du restaurant pour dîner : 225€ Le prix du restaurant le midi: 100€ Les dépenses à la piscine : 60€ Préparez vous à ce genre de dépenses. Mais en aucun cas nous avons été gênés de dépenser cela, tellement tout était parfait!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great staff

    Great family resort . The best part is the staff is very very attentive and always helpful and smiling . Shout out to “Atosha” ( I hope I’m getting his name right) who was very very good every time we ran in to him , especially during breakfast . I highly recommend this place

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Recently stayed at el presidente with no regrets . We had a small glich with our room and we were quickly moved to another by Maria the front desk manager. She made sure our needs were well looked after with professionalism. Everything about this resort is well laid out for older people with everything within a short walk . The beach and pools are beautiful as well as the amazing staff that make sure all your needs are looked after . We will be back as this is our new favourite in Cozumel!!

    Mar 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Hotel -- We Would Go There Again

    Intercontinental Presidente Resort & Spa We both give this hotel five stars for many reasons. 1) Personal attention of the staff. There was never a single request we made of the staff that they did not immediately fulfill. We wanted a snack one afternoon so we asked the folks at one of the four restaurants if we could have chips and guac to go even though it wan’t on the menu. No problem. Within a few minutes we had enough really good guac for three or four people plus pico de gallo and salsa. It only cost $10. I could go on and on about the requests we made of the staff and none were ever met with a “no.” Absolutely first rate. 2) The food. All four of the hotel’s restaurants were not only really good, but the prices were very reasonable. I had a huge bowl of fresh shrimp and pasta at the Italian restaurant for about $20. Most of the entres were around $20. A really good steak entre was $30. The breakfast buffet was HUGE. It had everything from omelets to pancakes to bacon, ham and sausage. They even had carrot juice. The restaurants at the hotel were both much better than any we saw in town but also cheaper than the ones in town. We never had a less than really good meal. 3) The beach. The hotel has a huge private beach and private lagoon where you can kayak and snorkel without worrying about some boat running over you. There are tennis courts. Almost all, if not all, of the hotels north of the Presidente have NO private beach at all, and only limited access to a tiny public beach. There are some more expensive hotels south of Presidente that do have a private beach but they are twice as long a cab ride from the town. 4) The location. The taxi fee from the Presidente to town is a flat fee $7.50 and you do not have to give the drivers a tip. 5) The rooms. Our room had a balcony overlooking the lagoon and the sunset. Beautiful. More than once we got take-out food from one of the restaurants and ate it on the balcony as we watched the sun set. There was a huge walk-in shower. Lots of hot water and good pressure. The bed was very comfortable and the pillows were so good we went to Macy’s when we got home and bought two similar pillows for our home. Note that you will not be watching much TV. Most the channels are in Spanish. Those that on not are mostly terrible HBO movies. Bring a book or a Kindle to read before you go to sleep. I think we saw two decent movies the entire seven nights we were there. But if you go to a resort hotel in Cozumel to watch cable TV then you’re doing it wrong. We would absolutely recommend this hotel and without hesitation we would book a stay there again.

    Mar 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice relaxing vacation with a twist

    Our time at the intercontinental, Presidente was friendly, beautiful spread out resort. Unfortunately,, our plane arrived over a day later and we did not have our room. Our baggage was lost not to mention a few other issues at check-in. They took excellent care of us and upgraded us to a beautiful room with a view, which was most appreciated after 36 hours of travel Everybody there was so kind and would go out of their way to help you unfortunately during the middle of my trip my wife became very ill little did I know they had a on site doctor that came to our room and administered to her recommendation that she needed to go to the hospital For further check up. We ended up staying at the hospital for four days and three nights which was a real bummer for our two week vacation. The best part was she got out and got to enjoy the last three or four days and on another note. I wanna thank the doctor at the resort for being so professional, the concierge and managers for checking in on me and my wife continuously And asking if there is anything to help with I was amazed at their level of compassion on her return they also approached us in to see how she was doing and if we needed anything special also On check out a manager came out and also again wanted to know how her situation was. I was blown over by the level of compassion from everybody that worked there i’m truly grateful for how kind everybody was. Another important thing was the making sure she was getting the proper medical place and assured me that this was a good hospital. I had travel insurance and they also said that’s a good hospital to be at which was assuring that I just didn’t get shuffled off to some disgusting place . The doctors there were amazing in the level of car care was great. I will be coming back again. This will be my go to place. It’s beautiful. It’s well laid out some people complain that it’s too spread out. I like it because it offers more privacy. Sincerely, thanks to all

    Mar 13, 2025
Hotel advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $1.80 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $5 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 19
  • Pet policy : Up to 2 small pets 30 kg max per room are allowed with a charge of 60 USD each. They must be supervised at all times and not access common areas. Exempt from charge: guide or assistance dogs with documentation.

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