Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Akua BarPoolside dining and swim- up bar
- Aleli RestaurantAt Aleli Restaurant you can savor impeccable service and breakfast delicacies at a terrace table overlooking the beautiful lagoon pool. An inviting ambiance that could only be experienced within the beauty of days in San Juan will welcome you as you walk
- KarayaThe resort's indoor and outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
- Ocean BreezeKnown for having Isla Verde's only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant
- SAK-IOffering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors. Expert bar staff conjures up signature cocktails created with traditional Japanese
- Accessible facilities
- ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Accessible parking
Service dogs allowed - ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Florist, Offsite
- Golf, Offsite
- Grocery shopping service available
- Housekeeping - daily
- Housekeeping - weekly
- Ice machine
- Interior corridors
- Late check-out available
- Limousine service
- Live entertainment
- Lounges/bars
- Meeting rooms†
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed
- Public area air conditioned
- Restaurant
- Room service
- Safe deposit box
- Shoe shine stand
- Storage space
- Tennis court, Offsite
- Tour/sightseeing desk
- Valet parking†
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
- On-Site Business Center
- Printer
- Voicemail
† Fees may apply
- Children's program †
- Fitness center on-site
- Outdoor pool
- Whirlpool
- Puerto Rico Convetion Center
- SAN JUAN
- Golf
- Attraction
- Half a Day: Old San JuanA true ancient Fortress City built during the colonization period by Spaniards. Step into history and visit the many museums including El Morro and San Cristobal Fortresses, and get a glimpse of our past. The City of Old San Juan has evolved into a maj
- Half a Day: El Yunque Tropical RainforestEl Yunque is the only tropical rainforest that is part of the United States of America and a finalist of the 7 Wonders of the world! located in the town of Rio Grande. Stop at the Visitor's Center en route for a short introduction, then hike among the
- Two Hours: Bacardi City TourExperience 150 years of heritage and enjoy one of Puerto Rico's finest rums. Daily tours are provided complimentary from 9:00AM until 4:00 PM. Learn the history of the Bacardi Family and their transition from Spain to Cuba and the relocation finally to
- One Hour: Placita Del Mercado in SanturceFresh local products can be obtained here, a true local flavor and even though the Placita closes at 6:00 PM, Thursday and Friday nights are lively as locals fill the market square and transform it into an open-air block party at the many local bars and s
- Bioiluminescent BayHidden along the Caribbean coast is one of the most spectacular Bioluminescent Bays in the world. The mysterious blue-green light is created by micro-organisms which thrive in an environment uniquely suited to their needs. A trip into the bay on a balmy n
- Isla Verde BeachInterContinental San Juan is located in one of Puerto Rico's finest beaches: Isla Verde. Enjoy over 2.5 miles of pristine beach in the Greater San Juan area. Enjoy all sorts of water sports including parasaling, jet skiing or simply relax and enjoy the
- Two Hours: Museo Contemporaneo de Puerto RicoOriginally founded in 1984, Puerto Rico’s Museum of Contemporary Art found a permanent home in 2002: the Rafael M. de Labra historical building, which can be found where the bustling Ponce de León Avenue meets the Roberto H. Todd Avenue. Palm trees dapple
- One Hour: Piñones Forest Bike TrailPiñones is just outside of San Juan, located along Route 187, which runs along Puerto Rico's north coast and connects San Juan with Loíza. A very scenic road that showing a more rustic side of the island. Do the words "alcapurrias, bacalaítos, pasteles,
- Half a Day: Plaza las Americas Shopping MallShop in the largest Mall in the Caribbean. Enjoy over 300 stores, 13 movie theaters and over 40 dining alternatives. Stop by the many hall stands and purchase authentic Puerto Rican Crafts. Plaza is known as the Center of Everything due to the vast div
- Two Hours: Museo de Arte de Puerto RicoThis grand institution houses the island’s most important works of art. Some date back to the 17th century, but also contemporary works and — apart from some facile criticisms of Puerto Rico’s relationship with the United States — fascinating. The exhibit
- One Hour: Condado, Ashford AvenueTrendy area full of unique boutiques with local clothing designers. Fantastic local restaurants and upscale stores such as Louis Vutton, Cartier and many others.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3905 reviews
-
Jan 10, 2025Enjoyable stay in San Juan
Was at the Sonesta for a conference. Conference area was good provided comfotable space. Elevators are slow The staff was lovely at the hotel and on the beach. Beach is beautiful and soft shell free sand with minimal seaweed. Dixie a the front desk was very helpful. The balconies are awful. so you cannot really enjoy the view unless you are standing at the sliding glass door. THere are not chairs to sit on the balcony and it would be too small to sit there. The resturants have good food offerings.
-
Jan 09, 2025Outstanding Stay !
Natalia is a superb ambassador for the Royal Sonesta. She was so professional in assisting us throughout the visit, and I will definitely return because of her professionalism and high quality customer service. The Royal Sonesta San Juan is a wonderful destination, highly recommend this outstanding resort.
-
Jan 08, 2025
Family Vacation-July 2024
Royal Sonesta San Juan 2024 As soon as we arrived for our vacation this summer (July 2024) I knew it was like going home! Our Familia was there waiting for us! Javier was very helpful with taking our luggage as we checked in and the next day we saw our William!!! William is the best!!! Nestor and Emy(Amy) are definitely familia since we’ve been coming back for the past 25yrs…greetings us with hugs as always! Nestor and Emy were helpful throughout our vacation…recommendations with restaurants, etc. Marisol was very friendly and professional when checking us in and Eunice and Liz were always smiling and accommodating. Luis and Salvador were also wonderful and always made us feel special. It was a pleasure meeting Carolina, she took the time out of busy day , on our arrival, to say hello to us and make us feel so very welcomed! Thank you! My husband is a big coffee drinker and his favorite thing to do was to get up early every morning and get coffee from downstairs at La Bodeguita and chat it up with Nelson and then later in the day he would visit again with Nomar (Luis) and Destiny when Luis wasn’t there. Alexis(Karaya) is an old family member who always finds the time to talk to us and catch up…Joel(Karaya) who we met this summer is so pleasant and the best at his job! Everyone at the main bar is very nice! Jaime, Daniel, Ida, Wanda, Hector, William and Betsy are our familia from (Aleli) Our new familia from Aleli are Manuel and Natalia! Miguel(Director of Food and Beverage) is so pleasant and ALWAYS so friendly. Always greets you with a smile and hug…don’t lose him, a great asset to the hotel!! Our housekeeper was very sweet and always there when we needed her…thank you Indira Burroughs When we were at the pool, it was so nice to see our familia…Efrain, Ariel, Michael, Jose and Mario but our number one familia member is Carmen, she is so sweet and always makes us feel like we are at home. While at the pool, my favorite spot, Jenny and Diego were awesome! Jenny could read my mind and took care of us from 10am to 6pm! Harvey and Kayla at the Ocean Breeze…the best. I remember when Harvey was working in La Bodeguita…always with a smile. My apologies, I thought this review was sent out in September. I Love you and will see you soon!!! Sandra and Nestor Vega
-
Jan 05, 2025
A nice hotel but pool area needs upgrades
Great option if you want to be in San Juan (which has pros & cons). Rooms are nice & new, beds are comfy. Pillows are not. Pool area is in need of an upgrade- it’s fine- not exceptional but nice enough. They are redoing the beach restaurant now which should have been noted in the reservation we made as we had several days of jackhammering by the pool. Maybe that will make the pool area a little nicer, definitely need to rehab it. Bathrooms at pool needs an upgrade - 2 stalls is ridiculous- always a wait and the toilets don’t always flush. Agree with poster above on the towels @ pool - they are so stingy with them - had to beg for one extra towel for my daughter as ours were at the beach. $700 a night should allow for an extra towel or two. Service was good & our rooms were cleaned in a timely manner. Similar to pool/towel situation we requested some extra pillows and it was a fight to get them. Same with blankets. Clearly they need to stock extra towels, blankets, pillows. Breakfast was good (expensive but typical), food at pool & beach is typical (salads, sandwiches, etc.) and good. Did not eat at other restaurants on property. Plenty of options around though. We liked the proximity to get to Condado, old San Juan and snorkeling. Would return but would likely do El San Juan / same beach next door with a bit more luxurious feel and price was close.
-
Jan 05, 2025
Exceptional Customer Service
Huge shoutout to your front desk agent Janice! I was looking for a comb at the front desk and she offered me the use of her own personal comb to borrow!! This is above and beyond!! Thank you Janice! It’s people like you who make a difference to someone’s stay!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet policy : A 100 USD non refundable deposit applies to all pets, per stay, excluding service animals. An additional 100 USD deep cleaning fee will be charged as needed, in the event of any pet related damage.