Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Akua BarPoolside dining and swim- up bar
- Aleli RestaurantAt Aleli Restaurant you can savor impeccable service and breakfast delicacies at a terrace table overlooking the beautiful lagoon pool. An inviting ambiance that could only be experienced within the beauty of days in San Juan will welcome you as you walk
- KarayaThe resort's indoor and outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
- Ocean BreezeKnown for having Isla Verde's only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant
- SAK-IOffering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors. Expert bar staff conjures up signature cocktails created with traditional Japanese
- Accessible facilities
- ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Accessible parking
Service dogs allowed - ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Florist, Offsite
- Golf, Offsite
- Grocery shopping service available
- Housekeeping - daily
- Housekeeping - weekly
- Ice machine
- Interior corridors
- Late check-out available
- Limousine service
- Live entertainment
- Lounges/bars
- Meeting rooms†
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed
- Public area air conditioned
- Restaurant
- Room service
- Safe deposit box
- Shoe shine stand
- Storage space
- Tennis court, Offsite
- Tour/sightseeing desk
- Valet parking†
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
- On-Site Business Center
- Printer
- Voicemail
† Fees may apply
- Children's program †
- Fitness center on-site
- Outdoor pool
- Whirlpool
- Puerto Rico Convetion Center
- SAN JUAN
- Golf
- Attraction
- Half a Day: Old San JuanA true ancient Fortress City built during the colonization period by Spaniards. Step into history and visit the many museums including El Morro and San Cristobal Fortresses, and get a glimpse of our past. The City of Old San Juan has evolved into a maj
- Half a Day: El Yunque Tropical RainforestEl Yunque is the only tropical rainforest that is part of the United States of America and a finalist of the 7 Wonders of the world! located in the town of Rio Grande. Stop at the Visitor's Center en route for a short introduction, then hike among the
- Two Hours: Bacardi City TourExperience 150 years of heritage and enjoy one of Puerto Rico's finest rums. Daily tours are provided complimentary from 9:00AM until 4:00 PM. Learn the history of the Bacardi Family and their transition from Spain to Cuba and the relocation finally to
- One Hour: Placita Del Mercado in SanturceFresh local products can be obtained here, a true local flavor and even though the Placita closes at 6:00 PM, Thursday and Friday nights are lively as locals fill the market square and transform it into an open-air block party at the many local bars and s
- Bioiluminescent BayHidden along the Caribbean coast is one of the most spectacular Bioluminescent Bays in the world. The mysterious blue-green light is created by micro-organisms which thrive in an environment uniquely suited to their needs. A trip into the bay on a balmy n
- Isla Verde BeachInterContinental San Juan is located in one of Puerto Rico's finest beaches: Isla Verde. Enjoy over 2.5 miles of pristine beach in the Greater San Juan area. Enjoy all sorts of water sports including parasaling, jet skiing or simply relax and enjoy the
- Two Hours: Museo Contemporaneo de Puerto RicoOriginally founded in 1984, Puerto Rico’s Museum of Contemporary Art found a permanent home in 2002: the Rafael M. de Labra historical building, which can be found where the bustling Ponce de León Avenue meets the Roberto H. Todd Avenue. Palm trees dapple
- One Hour: Piñones Forest Bike TrailPiñones is just outside of San Juan, located along Route 187, which runs along Puerto Rico's north coast and connects San Juan with Loíza. A very scenic road that showing a more rustic side of the island. Do the words "alcapurrias, bacalaítos, pasteles,
- Half a Day: Plaza las Americas Shopping MallShop in the largest Mall in the Caribbean. Enjoy over 300 stores, 13 movie theaters and over 40 dining alternatives. Stop by the many hall stands and purchase authentic Puerto Rican Crafts. Plaza is known as the Center of Everything due to the vast div
- Two Hours: Museo de Arte de Puerto RicoThis grand institution houses the island’s most important works of art. Some date back to the 17th century, but also contemporary works and — apart from some facile criticisms of Puerto Rico’s relationship with the United States — fascinating. The exhibit
- One Hour: Condado, Ashford AvenueTrendy area full of unique boutiques with local clothing designers. Fantastic local restaurants and upscale stores such as Louis Vutton, Cartier and many others.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
3955 reviews
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Apr 23, 2025Vacation
This is a clean and comfortable hotel. Beachfront and pool are convenient right in front of the main building. Plenty of towels. Hotel restaurants are also good and reasonably priced. Kid friendly environment. We enjoyed our stay as a family.
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Apr 21, 2025Great trip!
We loved our stay at this hotel. The beach and pool areas were fantastic and the restaurants were delicious. Pros: Great location Nice property- very well maintained Restaurants in the hotel are great Within walking distance to various restaurants and shopping Chairs and umbrellas on the beach are set up each day at no additional cost Wonderful customer service Cons: We would have liked some more daily activities like the other Sonesta hotels we've stayed at (especially at night). However-it's a short walk next door to the Fairmount and they have a lot going on at night. The rooms do not maintain consistent ac, which lends itself to humidity and a musty odor. Nothing fully dried the week we were there, but we've experienced that in other beach resorts. Not really a big deal to us as we didn't spend a ton of time in the room. This was our first trip to Puerto Rico and we loved it! The location of this hotel just cannot be beat! We will definitely be back.
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Apr 20, 2025
Nice Hotel on a Nice Beach
The location and views can't be beat. The hotel is on a very nice beach with a great (although sometimes crowded) pool and hot tub. Our room was cool, comfortable, and quiet. Power stayed on even when it was out in other places in SanJuan. Service was decent. I'm giving 4 instead of 5 stars because of a lot of small issues that seem too petty to mention specifically but added up to a less than stellar experience. It wasn't bad, but there was room for improvement. They charge $100 resort fee per day in addition to the relatively high room rate. The restaurants are good but expensive (although everything in PR was expensive and the hotel was on par). On Sunday on the beach you could hear loud night-club thumping music during the day (not the hotel's fault, but it was a detraction for me).
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Apr 19, 2025
A pretty good vacation
Pros: Location is 5 minuters from the airport, right on a pretty beach Staff at reception and elsewhere at the hotel are great. We stayed in a city-view room. It had a view of a lagoon. If it's your "thing" (we loved it) the planes do their approach to the airport right in front of you. Rooms are large. The food at the various restaurants is good enough. Lots of overlapping on the menus. We got food delivered from outside restaurants a couple of nights. Pool towels are readily available. No issues exchanging for clean/dry ones mid-day Beach chairs and umbrellas will be set up for you on the beach. It felt a bit tight out there and we would have appreciated more room. There is a system for ordering food and drinks to your pool/beach chairs. We found it cumbersome and took a really long time so we just went up to one of the restaurants and ordered there. The hotel was booked for part of the holiday week that we were there. I thought they did a good job keeping things clean and orderly. Cons: From 11 AM to 9 PM, without a minute's break, there is loud dance-type music playing through several speakers at the pool. The age of the guests probably ranged from newborn to very senior citizens. I am used to either no music at the pool (which is fine with me) or a calmer more beachy vibe...Jimmy Buffett, Bob Marley...etc. To add to that problem the main restaurant is at the end of the pool deck. They play, also loud, a totally different play list. So you're listening to two different intrusive play lists at the same time. Another pool issue. The pool is fairly large but there are a LOT of people staying there. They have these water spouts that shoot an arc of water to 6 different places in the pool. That makes that part of the pool unusable. So people were crowded into the pool and there is a large swath that is empty. Makes no sense. Not enough pool chairs. Have to get there at 8 AM to put stuff down to reserve. But everybody else does also. The beds are too soft and uncomfortable. Pillows need updating also. Air conditioning is anemic. It never gets below 74 degrees. It works on a sensor so it goes off as soon as everyone is asleep. Unacceptable. Carpet in the rooms need to be replaced. They're stained and old. There is a "coffee bar" in the lobby which is the only place in the hotel to get a take-out coffee in the morning. Lines are very long. There is a strange assortment of foods including unappealing sandwiches, a pasty case that was empty for 2 of the 6 days we were there and half-empty for 2 more. There are supermarket packages of cheese and pepperoni. Yogurt parfaits. Hershey bars. Cassava chips. That coffee bar should look like a Starbucks...packed with food that people want to eat. The coffee was good. The floors in the bathroom and the tub are DANGEROUSLY slippery. There is no grab bar in the tub. I had to stand on a towel in the tub to avoid falling. The balconies are tiny. You can stand on them but there is no furniture. There is room for a couple of small chairs. Why not have them? All things considered I would probably go back there but only if they can do something about the music.
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Apr 09, 2025
Wonderful first time trip in Puerto Rico! The Royal Sonesta is just amazing!
Excellent!!! We had a marvelous time. Plan to return! Staff is extra ordinary! The pool was amazing, the views were amazing, and we enjoyed the drinks and the breakfast buffet was fabulous and the upstairs outside bar overlooking the pool area was a great way to end a few of our nights.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet policy : A 100 USD non refundable deposit applies to all pets, per stay, excluding service animals. An additional 100 USD deep cleaning fee will be charged as needed, in the event of any pet related damage.