Resort Details
- Various Lounges/BarsJade Mountain Club
Or the 2 bars at Anse Chastanet - Various RestaurantsJade Mountain Club
Or the 2 restaurants at Anse Chastanet
- 24-hour front desk
- Bell staff/porter
- Children not allowed
- Concierge desk
- Elevators Not Available
- Free parking
- Gift/News stand†
- Golf,Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- 24-hour front desk
- Bell staff/porter
- Children not allowed
- Concierge desk
- Elevators Not Available
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- PoolThere is 1 pool on site.
- Spa †
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentNightly music at Anse Chastenet
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Bucket List Trip
Jade Mountain was truly a bucket list hotel experience. Something that everyone should do once. We stayed in two different room categories (Sky Suite and the Sun Suite). Both rooms were spectacular,. but the sky suite was just amazing. Sleeping basically outside in nature is so calming and peaceful. The staff went above and beyond in every single aspect. The food was delicious. I love how the menu changed nightly. Must try their hamburgers at the Jade Mountain Club restaurant. Also, do the jungle bike tour. It was so much fun.
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Amazing as said many times
We had a week here and have been spoiled beyond belief. The place is just a one off as a concept and made really special by the amazing staff everywhere. Our room JE2 a star sanctuary was at the top just under the restaurant. The room faced south with panoramic views of the Pitons. Much to my disappointment it never had sun at any point during the day and as we love the sun we had to go to the beach. That was not really the plan, I don’t like sand or the sea☹️. The beach has very comfortable beds and a lovely happy man comes along snd gives you cold fragrant flannels and sprays you with orange water!!! You can have infusion water of the day. The food in all the restaurants was delicious, great seafood and yes the burgers are great ! Thank goodness for the shuttle up and down the very steep hill. Roger the driver had us in stitches 😂😂 Too many fantastic staff to mention all by name but Carla one of our major domos, Ned at dinner deserve mentioning and all the cleaning staff who we never saw 💋💋
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Breathtaking Resort in St Lucia
This is the nicest resort that I have ever stayed in my life. It was beyond anything I could imagine. No windows. No walls. Exposed to a tropical nature oasis. We stayed in the Sun room / sanctuary which had a king size bed surrounded by floating nests that protects you from bugs. At least 8 ceiling fans were in full motion including a Dyson humidifier so we were very comfortable. I was worried I would get hot since we were in the Caribbean. We splurged on a private dinner experience on the beach down the hill from the resort since it was my birthday. The food …amazing. We ate at the restaurant onsite and ordered room service for breakfast. The room also has an open outdoor shower and toilet so you don’t have any privacy. Recommend you stay at this location with a loved one or your spouse or boyfriend. They have cars onsite to take you to different locations and a zillion excursions are available. Several gift shop’s onsite. We had customized spa massages and they were amazing. The price for this resort is money well spent. To see nature, the 2 pitons / mountains and splash in the infinity pool every day was heaven. There are only 26 or 29 rooms on the property so plan accordingly. 10 stars!!
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Unrivalled Caribbean luxury
Unbelievable luxury, taken to the next level by a staff that is incredibly thoughtful and professional. An incredible experience, with some of the best sunsets you will ever see. Highly recommend the visit to Emerald Farm and cooking class with Chef Elijah, a culinary savant!
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Wow! Don't hesitate to book
Stop......Go book your trip now, then come back and read this. Jade Mountain is perfection. The luxury ride from the airport was filled with great conversation with Donna who talked about the local culture and sights on our drive. She drove carefully and before we knew it, we were at the resort. We were upgraded to a Sun Sanctuary and it was HUGE. The pool, bed, and space was phenomenal. We did not have an issue with mosquitoes but the hotel also provided spray and candles. Our housekeeping staff was impeccable and paid attention to small details like leaving a microfiber towel for my glasses and wrapping my really long phone charger with a velcro strap. Ain, Vince, Filliner, and Carla were our major demos. All took great care of us, but Ain was with us for most of our days and he had a genuinely kind, caring personality and exemplified top notch service. The food is delectable even room service. We had breakfast everyday in our room. I highly recommend the Green Fig and Saltfish, the bakes, and the coconut bread. We also had scrambled eggs, the 60 min egg, and quinoa porridge and they were amazing. We had some lunches at the beach and they were great. Every dinner was spent at the Jade Mountain Club where Edmond and the rest of the staff were attentive and brought incredible meals. The menu changes each night and we made sure to finish with a scrumptious dessert and cocoa tea. The beaches are as perfect as other reviews have noted. Staff is ready to set up a cabana with towels for you. Need anything else? Simply put out the yellow flag and an attendant magically appears to help. We splurged on the Chef on Wheels experience because we love to cook. Chef Salvatore set up a mobile kitchen in our room and walked through how to cook a 3 course meal including ceviche, tempura shrimp, and steak. He also brought a delicious dessert for us. Ain served us to make the experience 5 star. We highly recommend the Chef on Wheels not only for great food, but the opportunity to share time with an incredible chef and learn more about the St. Lucian culture through food. I attended yoga each morning at the Celestial Terrace overlooking the pitons with Laura and Nelson. Both offered phenomenal classes that were appropriate for beginners with options for those who practice more often. The gym is small but well stocked with plenty of dumbbells, treadmills, an elliptical, an upright bike, and strength machines. The gym is air conditioned and each day I went, there was no one else there. The success of Jade Mountain is rooted in their dedicated and caring staff. We appreciate everyone behind the scenes as well from the landscapers, maintenance, laundry, and food staff who work tirelessly to maintain the beauty of the hotel and care of visitors. That coupled with incredible architecture and the pristine natural beauty of St. Lucia make this a worthwhile investment in a vacation of rest and relaxation.
- AdvisoryThis property is not recommended for guests with limited mobility. Rooms are built into the mountainside and there are no elevators.
- AdvisoryBeginning December 1, 2020, guests staying at registered accommodation service providers will be required pay a prescribed nightly levy on their stay. In the two tier system, guests will be charged US$3.00 or US$6.00 per person per night, depending on a room rate below or above US$120.00. A rate of 50% of the Tourism Levy will apply to guests who are 12 to 17 years at the end of their stay. The fee will not apply to children under 12 years.
- Current renovations: Description(10/7/2013 - 12/31/2050): **Not recommended for guests with limited mobility.**
Rooms are built into the mountainside, there are no elevators.
- Check in: 2:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 15
- General policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed