Location
Punta Cana - BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Customer ratings & reviews
TripAdvisor traveler rating
15600 reviews-
Enjoyable beach experience.
Good beach. Good and plentiful food except bad Japanese restaurant . Enjoyed adults only. For a five star hotel staff needs better English . Although my wife and I enjoyed our stay I was harassed by beach hawkers who sold counterfeit Cuban cigars with the full knowledge of the hotel. We thought hotel was a good value.
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Amazing resort!
We had an amazing time at this resort, the grounds are kept beautifully and everything is so clean. The restaurants are top notch, specifically the French restaurant and Surf and Turf. Special mention of Alex and Cesar, our butlers who took awesome care of us and handled every request quickly. They were so thoughtful and helpful. We highly recommend Joia resort.
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Amazing resort
Great team Iberostar Grand! Amazing entertainment and sports, great food, excellent customer service, cleaning service, butler service, bartenders. Excellent teamwork! Thank you for marvelous vacation. Will definitely come back!
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Beautiful Resort, Great Staff!
Thank you to our butlers Houston, Armando and the rest of the staff. The experience was truly amazing. My wife and I definitely felt at home even though we were thousands of miles away. The resort is very clean, laid out nicely and a joy to be a part of!
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Highly recommended
The Hotel & grounds are gorgeous and well maintained. The staff are so welcoming and attentive, everyone seems to be there just to make sure we enjoy as much as possible. We opted for the Butler service and oh boy, Houston & Armando are definitely the definition of amazing hospitality! Highly recommended and would absolutely visit again🙏