Hotel Promotions
Free Perks– Club MoBay Departure service + use of Lounges. Value $75.
Free Perks– Club MoBay Departure service + use of Lounges. Value $75 (based on 2 adults)

Departure Service 
Savor your last moments before you depart the island by relaxing in the Club MoBay state-of-the-art lounge as a VIP guest. Enjoy a world-class experience where spending time is pure pleasure. Extend that vacation feeling at our complimentary bar, indulge in and enjoy light snacks and beverages, or treat yourself to a moment of pampering and relaxation at our in-house spa for an extra fee.  Note:  Need a minimum of 31 days advance from date of booking to date of travel for Club Mobay bookings.
Applicable Dates:
Booking Dates: 01 Jan 2025 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $600 in resort credits to enhance your stay.

Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort credits do not apply to contracted group bookings.  The credit only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.

Applicable Dates:
Booking Dates: 07 Aug 2024 onwards
Travel Dates: 07 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $800 in resort credits to enhance your stay.

Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort credits do not apply to contracted group bookings.  The credit only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.

Applicable Dates:
Booking Dates: 08 Aug 2024 onwards
Travel Dates: 08 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited golf.

Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $89.00* USD per person per day. Included in your golf experience:

Unlimited rounds of golf

Round trip transfers to and from golf course**

Shared Golf cart

Use of driving range

Drinks and snacks from the beverage cart***

*Payable in local currency, subject to the current exchange rate..

**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.

***Not included in Jamaica.

Applicable Dates:
Booking Dates: 06 Aug 2024 onwards
Travel Dates: 06 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 01 Jan 2023 onwards
Travel Dates: 01 Jan 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Aqua
    Lobby Bar
  • Cornwall
    Buffet
  • Es Palau

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Exodus
    Theater Bar
  • Galleon

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hemingway
    Cigar Bar
  • Kiniro
    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • La Toscana

    Italian

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Lucea
    Swim-Up Bar
  • Port Maria
    Buffet
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  

     Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Beach
  • Direct access to a beach
  • Fitness center on-site
    Fun & Fitness Program
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports †

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling

  • Pool
    There are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

    Unlimited green fees, carts are at an additional charge. ($)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9949 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional service and experience!

    We had an excellent stay at JOIA Rose Hall and would definitely go back. The resort is very clean. The rooms are spacious. The bathroom is nice and large. Bed was comfortable. We had a nice ocean view from our room. Service was impeccable! Food was decent for a resort. Never had a problem finding a spot by the pool or beach. Like other resorts, the good spots are taken early with folks putting towels down. We liked that we could go over to the other resort to eat or hang out just to switch it up. We never felt like any space was overcrowded except the restaurants for dinner so if we didn't want to wait we would just go to the buffet next door. The only negative was the sales presentation which we should have skipped. I would have given the resort 4 stars just because of that but we knew better and signed up anyway for the gift. Bad decision on our part. Don't waste time in the beautiful weather sitting through it.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Service

    I had the pleasure of experiencing Sue Yon’s outstanding guest service during my uncle’s birthday celebration at the resort. From the moment we arrived, Sue went above and beyond to ensure everything was perfect. She was warm, attentive, and incredibly professional, making sure every detail was handled with care. Sue’s friendly demeanor and dedication truly made our experience memorable. She anticipated our needs, offered helpful recommendations, and added thoughtful touches that made the celebration even more special. It’s rare to find someone so genuinely committed to excellent hospitality. If you’re ever at the resort, I highly recommend seeking out Sue Yon—she will make your stay unforgettable! Thank you, Sue, for your kindness and top-notch service!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradise experience

    Came with a group of friends to celebrate birthdays. Everyone truly enjoyed their stay. Top shelf liquor available. Awesome view. Staff was very accommodating. Food was delicious. Grounds were very well kept. Plenty of activities to fill our days. N

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sue Is A ROCKSTAR!!

    Sue Yon Soloman was the main reason why our trip was the best ever. She was attentive to our needs and very helpful in everything we wanted and needed. Iberostar should feel very fortunate to have her as an employee. If you ever visit Jamaica make sure you see Sue for your Hotel needs. Thanks again Sue!!

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Five Stars at JOIA Rose Hall, Jamaica

    The welcome is professionally “homey”. Smoothest check in ever. While our room was not ready, they have a place to change and we were on the beach in 30 minutes. Our room was ready early. Cedric from members services was our constant resource. What a pleasure. Our experience what truly special thanks to beach/bar service companions Mellisa and Shellisa. They are the best. Thank you so much. Donavan smoothed the day with great resort advice. Our butler, Travis provided the extra touches we needed. Our room: Beautiful room with double closets and sinks with separate tub and shower. The bed sleeps great and there is a separated sitting and desk area. The balconies are extremely generous and comfortable. Nearby activities: We play golf. Cinnamon Hill was wonderful. Two holes on the Caribbean, a beautiful waterfall, and views all over. Renesha provided caddy service. What a treasure she is to spend a morning. Safety: Absolutely safe. Venders do not leave the water, so no interruptions. Food & drinks Favorite restaurant is surf and turf. Nadia is a consummate professional. Our servers, Andrew and Natalie showed their actual care throughout our dining. Also enjoyed French, Japanese, and the Friday Gala Buffet. As for the breakfast buffet, we cannot say enough about our server Oshaya. Breakfast is what you expect with nice twists and a SMOOTHIE BAR. Lovely! Spa: In the spa, the service manager and providers were all great. Jontae Karine Jean and Kerene took great care of us. Hotel highlights: Luxury, Great view, Romantic, Quiet

    Mar 27, 2025
Hotel advisories
  • AdvisoryAdults Only Resort.
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • Minimum guest age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

    • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
  • Pet policy : Pets Not Allowed

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