Hotel Promotions
Free Perks– Club MoBay Departure service + use of Lounges. Value $75.
Free Perks– Club MoBay Departure service + use of Lounges. Value $75 (based on 2 adults)

Departure Service 
Savor your last moments before you depart the island by relaxing in the Club MoBay state-of-the-art lounge as a VIP guest. Enjoy a world-class experience where spending time is pure pleasure. Extend that vacation feeling at our complimentary bar, indulge in and enjoy light snacks and beverages, or treat yourself to a moment of pampering and relaxation at our in-house spa for an extra fee.  Note:  Need a minimum of 31 days advance from date of booking to date of travel for Club Mobay bookings.
Applicable Dates:
Booking Dates: 01 Jan 2025 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $600 in resort credits to enhance your stay.

Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort credits do not apply to contracted group bookings.  The credit only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.

Applicable Dates:
Booking Dates: 07 Aug 2024 to 31 Dec 9999
Travel Dates: 07 Aug 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $800 in resort credits to enhance your stay.

Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort credits do not apply to contracted group bookings.  The credit only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.

Applicable Dates:
Booking Dates: 08 Aug 2024 to 31 Dec 9999
Travel Dates: 08 Aug 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 01 Jan 2023 to 31 Dec 9999
Travel Dates: 01 Jan 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited golf.

Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $89.00* USD per person per day. Included in your golf experience:

Unlimited rounds of golf

Round trip transfers to and from golf course**

Shared Golf cart

Use of driving range

Drinks and snacks from the beverage cart***

*Payable in local currency, subject to the current exchange rate..

**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.

***Not included in Jamaica.

Applicable Dates:
Booking Dates: 06 Aug 2024 to 31 Dec 9999
Travel Dates: 06 Aug 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Aqua
    Lobby Bar
  • Cornwall
    Buffet
  • Es Palau

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Exodus
    Theater Bar
  • Galleon

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hemingway
    Cigar Bar
  • Kiniro
    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • La Toscana

    Italian

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Lucea
    Swim-Up Bar
  • Port Maria
    Buffet
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco†
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  

     Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Beach
  • Direct access to a beach
  • Fitness center on-site
    Fun & Fitness Program
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports †

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling

  • Pool
    There are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

    Unlimited green fees, carts are at an additional charge. ($)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9907 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another amazing visit to this hotel

    We have an ocean view Suite and we're very happy with it. Huge balcony, huge bathroom and very comfortable bed and pillows. The service has been above and beyond. The standout this trip was Karen at the Toscana, she instinctively knew exactly what we wanted and it felt like we were being served in her home.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    iberostar JOIA Rose Hall

    Great service , vibe and food. What a wonderful place to be pampered and to relax. Beaches are pristine and the food is very good. Room is luxurious and everyone is ready to make your stay the best it can be. The Spa is wonderful as well and you do not have to pay to use the hot tubs or other hydrotherapy amenities. Been Iberostar members for 12 years and been coming to Iberostar for 23 years since our kids were young. We found the cost of an all inclusive package to be more affordable then a stay at a US Beach in a crappy hotel.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great People make Joia ROSE HALL AWESOME!

    Overall, the trip was AWESOME! Rooms could use a refresh, but the people are FANTASTIC! A few details: Italian Restaurant Jerome is an Awesome server with a great personality. Alex is new but is learning fast. Prestige Beach - there is no better service than Donavon and Mellissa. They combine as an excellent team, and the service is fantastic! Butlers - the BEST - Omar and Travis. They were meeting our needs before we knew we had the need! In our many trips to Iberostar locations, we have never received the service that we received from Travis and Omar. If you are a member, Cedric is the best member service person. He is OUTSTANDING! He knows his resort, and more importantly, he serves members. Iberostar needs to have a Cedric at each Joia! Thank you to the people of Iberostar Joia ROSE HALL for making this a wonderful experience. See you soon!

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great relaxing trip

    Great trip. Very relaxing. Always enjoy my time in Jamaica. Special shout out to Christopher the butler for going above and beyond. He always made sure to check on us and make sure we had everything we need. And Theolynn at the towel hut. And Roxanne at the Spa. Appreciate the extra care they all took in making sure we had a great trip.

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We are coming back!!!!

    We had such a hospitable time. Andre and Alain were our private butlers. They provided excellent service. They would text us the activities of the day. Introduced themselves, which was a special touch. They also got us in on a crowded day to the Surf and Turf restaurant. The food and experience was delicious.

    Feb 16, 2025
Hotel advisories
  • AdvisoryAdults Only Resort.
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • Minimum guest age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
     per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
     without reimbursement or refund of the remaining nights.  

    STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

    • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
    • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
    • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
  • Pet policy : Pets Not Allowed

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