Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $89.00* USD per person per day. Included in your golf experience:
Unlimited rounds of golf
Round trip transfers to and from golf course**
Shared Golf cart
Use of driving range
Drinks and snacks from the beverage cart***
*Payable in local currency, subject to the current exchange rate..
**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.
***Not included in Jamaica.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
9984 reviews
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Apr 16, 2025Beautiful place with beautiful people. Montego Bay, Jamaica
Wonderful staff, very well maintained and clean everywhere. My room attendant Rose Marie was excellent and had a sweet personality too. The pool bar staff were all excellent. Our cocktail waitress, I think her name was Trishtan(sorry if I spelled it wrong) always greeted us with a big smile. Lloyd at the lobby bar was friendly and good humor too. The spa was nice, but a bit pricey. The pool in the spa was extremely relaxing. The only disappointment was in the Galleon, Toscana, and lunch buffet, food was not being served hot. Our last meal at the French restaurant was the only hot meal we were served other than room service. Room service got warmer food to us. We went on the sales pitch. It was exhausting. It could have value if you have a big family, or if you like to spend a lot of your time in Jamaica and Mexico. If you like a property and go back year after year( which a lot of people do) it makes some sense. My advice, don’t sign up for first price pitched. They can peel back the onion more and get to a price that works for you! The adult only side was heavenly for us. I would return to this property.
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Apr 16, 2025
Best Anniversary Trip!
My husband and I came to celebrate our 20th anniversary and we were not disappointed! The resort was beautiful, the food was amazing and the staff were very friendly and kind. The highlight of our trip was the lovely concierge Rogina who went above and beyond to ensure our anniversary trip went smoothly. We are definitely looking forward to coming back with our family later this year!
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Apr 15, 2025Incredible moment
This is my third time visiting the Iberostar hotel and I just want to say your staff was incredible 👌. Also, me and my spouse found our self in a little difficulty and Miss Suelyn Martin went above and beyond. Therefore I want to use this medium to big up Miss Martin. Appreciate it so much.
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Apr 13, 2025
Awesome vacation April 2025
My wife and I just returned from a week at Joia Rose hall. We had last been there in 2011. We arrived at about 3pm and our room was ready. We received a quick hassle free check in with a wonderful lady name Verona. She was so sweet and wonderful, she upgraded our room since we were celebrating a birthday. We ate all the ala carte restaurants, we loved them all. At the Jamaican restaurant we had a super nice waitress named Jase. She had the biggest smile and the most wonderful personality, she made our dinning experience special. Nightly entertainment was at such a high standard. The singer they had at the pool one night was amazing. All the evening entertainment at the lobby was always top notch. Bar tenders were great as well, we really had a great time with Cassandra at the pool bar. She made the best Mojitos !!! The Star Cafe coffee shop was a nice surprise. We had caramel Cappuccinos with Jamaican run cream there every evening before dinner. Our room was cleaned very well every day and the bar restocked every day. We only have 1 small suggestion, the hallways that lead to the rooms need a lot of improvement. It seemed to us like they didn't have enough airflow and it resulted in a slight musty odor. The carpet in the hallways seemed stained and needs to be changed out. But that was the only negative from our entire vacation. We highly recommend this hotel.
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Apr 12, 2025
A wonderful stay
We thoroughly enjoyed our stay. All the staff are very accommodating and made our first family trip to Jamaica special. We have to give a special shout out to Jada whose friendly manner, professionalism and joy was a delight. We’re also really grateful for our butlers - Alain, Andre and especially Christopher, who made sure that we had everything we needed during our time here. The food, facilities, room, and activities were great! Also the spa and all the therapists enabled us to take our relaxation up a level!
- AdvisoryAdults Only Resort.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Minimum guest age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet policy : Pets Not Allowed