Indulge in a revitalizing retreat at one of the best Cancun luxury resorts JW Marriott Cancun Resort and Spa where you will discover numerous upscale amenities including spacious, sand-toned accommodations, onsite dining and premier access to alluring destinations. Dedicate a day to exploring the historical Mayan ruins and experience the area's lively clubs and bars, dancing your nights away. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at the world-class Mayan-inspired spa Sens-yah at our Cancun resort on the beach. JW Marriott Cancun Resort and Spa offers five international restaurants Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican cuisine. Toast to it all with creative craft cocktails offerings from the JW Lobby Bar?s 150 Margaritas Menu and delight exquisite shareable plates at Bella Candela. Check out our Cancun resort deals today.

Property information

Year built: 2001
Last renovation: 2019
Floors: 14
Nonsmoking rooms: 447
Suites: 74
Total rooms: 373
Total rooms and suites: 447

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory This hotel is NOT an all inclusive property.
Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel at check-out. Resort fee: $35 USD (Plus Tax) per room per day. This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory The state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Kids stay free policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1235 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best resort in Cancun

    My wife and I came here for our anniversary and it was an excellent experience. Particularly, Alfredo was very helpful in the lobby restaurant on a rainy and gloomy day and was extremely helpful. Would highly recommend staying and dining here.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BEST SERVICE EVER

    Alfredo was a great server!!! Food was great, this is not an all inclusive resort so you will have to pay for food separately but there are good options. The staff is really nice and helpful. It was a ghost town in November!! The weather was great and we had a super relaxing time!!

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Fajitas:)

    Alfredo was our server and he was amazing! We ordered the chicken fajitas to share and they were amazing! He took great care of us and went the extra mile to make sure we were satisfied! Will definitely be back to eat here again on our trip! 10/10 would recommend

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Service

    Great service, definitely will be back... Alfredo was a great server and ensured everything was up to par. He explained the menu and answered any questions that we had. Very knowledgeable and great attitude. Will try to come back again tomorrow.

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel with great beach

    Stayed in the resort for the first time in Cancun and it was great. A little outdated but newly renovated hotel. Some part is still under renovation. Breakfast was cosy and nice. Gift shop was a big help, selling range of items from pizza and drink to adaptors and medicine. Great bar and nice beach . Didn’t have a chance to eat much in hotel, the Italian restaurant we dined was ok (service was better than food) but we didn’t try Asian restaurant in hotel. Spa and tennis courts are great. Rooms were ok, not very big and have balconies with beach views. Staffs were ok. I still think there could be better service with overall experience.

    Nov 13, 2024