Guest will receive $100 resort credit, Per stay.
Resort Credit can be used toward F&B / Spa. Resort Credit cannot be used toward room/tax. Unused credit will not be refunded.
Subject to availability
Blackout Dates may apply
Resort Details
- BeachWalkWhether you're poolside or on the beach, our lunch destination is perfect for an energizing meal. Satisfy your cravings with our variety of deluxe sandwiches, fresh salads, tropical cocktails and Caribbean specialties at our Cancun restaurant with a view.
- Bella CandelaOur restaurant in Cancun where you can enjoy the warm candle lights representing pureness, balance and protection. Guests can expect exquisite shareable plates and a culinary journey around Italy creating an experience of the highest level.
- Bravio Spanish CuisineDiscover and unleash the strength of your soul through a culinary journey to Spain. To be brave is: to dare to change, to take risks and to dare to live experiences. Because we all have a brave side that leads us to challenge limits.
- Gift Shop and 750 PizzeriaFor those on the go, our one-stop-shop is suitable for all of your souvenirs and quick snack needs. After buying items from our gift shop, treat yourself to New York-style pizza, empanadas, gelato, espresso and refreshing beverages at 750 Pizzeria.
- Gustino Italian GrillServes authentic Italian food in a lively and welcoming atmosphere. Enjoy an unforgettable dining experience with a variety of homemade pasta, freshly baked pizzas, top-notch cuts of meat and an exceptional collection of wines and signature cocktails.
- La 16 SpeakeasyInside Brav?o you will also discover La 16, the first and only Speakeasy in Cancun at the JW Marriott. La 16, named after Mexico's independence day.
- Sasi ThaiOffers a modern culinary style based on Thai cuisine specialties with authentic bungalows where you will enjoy the best sunset view in Cancun while you taste some of our signature dishes accompanied with our exotic desserts and refreshing cocktails.
- 24-hour front desk
- Accessible facilities
- Beauty shop/salon†
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- 24-hour front desk
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Beauty shop/salon†
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Executive floor
- Exercise gym
- Express check-in
- Express check-out
- Food and beverage outlets†
- Free parking
- Front desk
- Full service housekeeping
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Housekeeping - daily
- Ice machine
- Indoor pool
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Sauna
- Room access through interior corridor
- Spa†
- Steam bath
- Tennis court
- Translation services†
- Travel agency†
- Valet cleaning†
- Valet parking
- Valet same day dry cleaning†
- Video review billing
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Copier
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Fitness center on-site †
- Gym †
- Health club
- Indoor pool †
- Jet-ski †
- Outdoor pool †
- Pool †
- Sauna †
- Spa †
- Tennis court †
- Whirlpool †
- Children's program, offsite †
- Mountain biking trail †
- Water-skiing †
- Gran Tlaco @ Xcaret Ecological Park
- Kukulkids
- Interactive Aquarious
- Plaza Las Americas Shopping Mall - Movies, Restaur
- Cinepolis Cancun
- Planeta Kids Cancun
- Dolphinaris
- Wet n'Wild
- Xplor by Xcaret
- XCARET
- Underwater Museum of Art
- Mayan Museum
- Ventura Park
- XCARET
- Xel-Ha Park
- Aquaworld Tours
- Interactive Aquarium
- Tulum Mayan Ruins
- Cancun
- Cancun
- Coba Archeological Site- On-Site Tour Desk
- Chichen Itza (Full Day) - On-Site Tour Desk
- Xel-Ha (Full Day) - On-Site Tour Desk
- Isla Mujeres - On-Site Tour Desk
- Jungle Tour (half day) - On-Site Tour Desk
- Xcaret Eco Park (Full Day) - On-Site Tour Desk
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Good for relaxing time .
Awesome pool , but hard to find seats near the pool unless you reserve one at 7am! Hotel staff are friendly, but they only understand very basic English. The Thai restaurant inside the hotel is not very good , not recommended. Breakfast is very good!
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Great start of my vacation at the JW Marriott in Cancun
Alfredo at the restaurant Beachwalk was fantastic and the drink special was perfect. Wonderful service and a great day. I would highly recommend and will be back tomorrow at the restaurant. Love the JW Marriott in Cancun and will be back again and again!
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Club 91 Is Beyond VIP!!!
This goes without saying but the JW never disappoints. Visited for a week and overall experience was top shelf satisfaction from every employee (staff member) from the very least to the greatest. Special gracias goes to Krystal and Francisco for their friendliness & superb professionalism. They both set the bar for the VIP experience of the Club 91 members during our stay. My finance and I give ⭐️⭐️⭐️⭐️⭐️ and thanks for remembering her birthday. You guys’ are amazing!!!
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Best adult swim up pool great bartenders
Best bartender at the JW Marriot adult swim up pool. Jonathan was the best bartender there! Took care of my family on our vacation and made it extra special every day! The adult swim up pool with Jonathan is the reason we’re coming back! Thank you Jonathan, you’re the best!
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The bar at the adult pool
Had the best experience and best service at the JW marriot! The staff were each exceptional with their care and service. Particularly, Jonathan, at the adult pool bar. He made the best drinks and was very attentive. I had a great time thanks to Jonathan!
- AdvisoryThis hotel is NOT an all inclusive property.
- AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel at check-out. Resort fee: $35 USD (Plus Tax) per room per day. This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 13