Indulge in a revitalizing retreat at one of the best Cancun luxury resorts JW Marriott Cancun Resort and Spa where you will discover numerous upscale amenities including spacious, sand-toned accommodations, onsite dining and premier access to alluring destinations. Dedicate a day to exploring the historical Mayan ruins and experience the area's lively clubs and bars, dancing your nights away. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at the world-class Mayan-inspired spa Sens-yah at our Cancun resort on the beach. JW Marriott Cancun Resort and Spa offers five international restaurants Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican cuisine. Toast to it all with creative craft cocktails offerings from the JW Lobby Bar?s 150 Margaritas Menu and delight exquisite shareable plates at Bella Candela. Check out our Cancun resort deals today.

Property information

Year built: 2001
Last renovation: 2019
Floors: 14
Nonsmoking rooms: 447
Suites: 74
Total rooms: 373
Total rooms and suites: 447

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory This hotel is NOT an all inclusive property.
Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel at check-out. Resort fee: $35 USD (Plus Tax) per room per day. This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory The state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Kids stay free policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1258 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Feel pampered every day!!

    The service was outstanding!!! Felt pampered every day by all the staff. Alfredo and William were exceptional. Get one of the cabanas- totally worth it. You are in the best location with attention given to every detail. The JW Marriott is a step above most hotels. They way they show it is though their wonderful staff.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love visiting the JW Marriott in Cancun

    This is our third year staying at the JW Marriott and we love to stay in the cabanas overlooking the ocean. We love William, who helps us with the cabanas (where we get a where we get a bottle of champagne, sunblock, aloe, and water as part of the cabana). and had great service from Alfredo

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Most wonderful time at JW Marriott Cancun

    Lots to enjoy and lots to relax ! Excellent breakfast, multiple choices for lunch and dinner. Big shout out to Manuel, Sergio from Beachwalk/Sasi Thai. Thank you to the entire team ! Additionally - historic site Chichen Itza is just a day trip away with a bath at a Cenote.

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing vacation and a great place to stay.

    It was a perfect vacation! My husband and I enjoyed a week and we couldn’t have asked for anything better! Every single person working there was simply amazing and friendly and remembered us everything they saw us. The food was very good and the time spent in the lobby bar area was fabulous. It was a very relaxed environment. We had free breakfast at restaurant in the lobby every day due to titanium status. It was excellent. I do wish there had been more gluten free options but I didn’t go hungry! We ate at the Italian restaurant two times, the pool bar once and had some pizza from the snack bar once. It was all very good. There was no problem getting chairs at the pool given the time of year. Our room was beautiful and seems to have been remodeled recently. Everything was clean and well appointed. Can’t say enough about the staff. Everything was amazing! Enjoy your stay!

    Dec 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great food and vibes!

    Blue drink was amazing. Stunning views and beachside vibes. The food was great. Went in the afternoon and the weather was very nice. The waiting staff was wonderful and cordial. The staff member Alfredo was amazing and would gladly come back.

    Dec 13, 2024