Resort Details
- AzulWhether you are in the mood for salad, fish or ceviche, Azul will not disappoint with fresh entr?es for your memorable dining experience. Our Guanacaste restaurant?also offers panoramic views of the Pacific Ocean.
- PalapaComfortable brasserie-style restaurant offering everything you love about a cuisine without the attitude. Features classic dishes such as juicy hamburgers made with fresh-ground beef.
- Pimento BreakfastTreat your friends & family to a la carte options at our casual restaurant, located on the pool level of our hotel. Our dishes feature local ingredients infused with global cuisine, including international and Costa Rican options.
- Pimento ItalianItalian cooking is a celebration of local flavors held together by a singular appreciation of high-quality, seasonal ingredients, presented in elegant simplicity. Enjoy luxury meals at this Italian restaurant in Guanacaste.
- Sabanero Steak HouseOur Steakhouse offers a comfortable, upscale ambience, replete with its signature cowboy or lobster. The menu features original variations of international premium cuts with a tantalizing array of local steaks, prime rib, organic chicken and hearty salads
- Tamarine Asian FusionOur Asian-Fusion Guanacaste Restaurant offers dishes from China, Japan, Thailand and Peruvian. Our Chef incorporates traditional recipes with a touch of Costa Rican ingredients. We recommend making a reservation before your visit.
- Waves and CreamSatisfy your sweet tooth at our Coffee Deli. We offer a wide selection of Italian ice cream as well as the best coffee made in Costa Rica.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking
- ATM/Cash machine†
- Beauty shop/salon†
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk†
- Check cashing policy
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- ATM/Cash machine†
- Beauty shop/salon†
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk†
- Check cashing policy
- Child programs†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast†
- Currency exchange†
- Direct dial telephone
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Florist, Offsite
- Food and beverage outlets†
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Jogging track
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Sauna
- Room access through interior corridor
- Spa†
- Tennis court, Offsite
- Translation services†
- Travel agency†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Copier
- Ethernet Connectivity†
- Meeting Facilities
- Network/Internet Printing Available
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Bike trail †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Hiking trail †
- Jogging trail †
- Mountain biking trail †
- Nature preserve trail †
- Outdoor pool †
- Pool †
- Sauna †
- Spa †
- Table tennis †
- Volleyball †
- Whirlpool †
- Fly fishing †
- Horseback riding †
- Jet-ski †
- Kayaking †
- River rafting †
- Sailing †
- Scuba diving †
- Snorkeling †
- Surfing †
- Tennis court †
- Water-skiing †
- Tamarindo Village
- Rincon de la Vieja Volcano National Park
- Guanacaste Conservation Effort
- Snorkeling Tours
- Fishing Tours
- Zipline at Pura Aventura
- Jungle and River boat tour
- Scuba Diving
- Golf at Hacienda Pinilla
- Rincon de la Vieja Volcano National Park
- Nightlife and Shopping
- Fishing Tours
- Zipline at Pura Aventura
- Surf lessons
- Golf at Hacienda Pinilla
- Tamarindo
- Tamarindo
- Snorkeling Tours
- Fishing tours
- Tamarindo Beach Village
- Catamaran Sunset Tour
- Buena Vista Megacombo
- Palo Verde National Park
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3463 reviews
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Jan 22, 2025Great place! Highly recommend!
The hotel is beautiful and the staff is very friendly and helpful! We had a great time at this property. Everything was clean and well kept! The only thing I would recommend is to rent a car if you plan on getting away from the property. I understand that its difficult to get an uber or a taxi into the property. So we rented a car. So glad we did. Make sure to take of the their bikes out on the property for a nice ride! Food was just ok. Not bad.
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Jan 21, 2025
The perfect Costa Rican Getaway!
Our stay at the JW Marriott Guanacaste Resort was nothing short of perfect! The property was beautiful & well maintained, the staff was friendly, the food was delicious, & the excursions were well organized & fun. Our room was cleaned & restocked to perfection each day & we were so happy we’d thought to reserve a room with an ocean-facing balcony. Each night, the sunset was an event not to be missed! In addition, the serpentine, infinity pool was large enough to provide guests with varying levels of enjoyment. A water volleyball game at one end of the pool went unnoticed by guests looking for quiet relaxation in another area. Over the course of our week-long stay, we got to experience the warmth & friendly service of the resort staff. We looked forward to being greeted each day by hostess, Karen, who greeted us by name & easily recalled our dining preferences. In addition, Josue and Gustavo, stand out for their exceptional service & sincere interest in our comfort & enjoyment of the property’s many amenities. As vegetarians/pescatarians & coffee lovers who do most of our own cooking, we were concerned that the resort would not meet our dining preferences. The opposite was true: the breakfast buffet at the resort restaurant, Pimento, had something for everyone. Local fruit, along with the biggest buffet we’ve ever seen, including egg & quesadilla bars, provided a substantial start to each day’s activities. Servers were friendly, attentive & refilled our cafe con leche until we’d had our fill. Finally, the activity director & concierge provided us with great options like morning yoga on the beach with instructor Eli & the Rio Celeste coffee/chocolate & sloth tour. The Rio Celeste tour guide, Isaac, was so friendly & knowledgeable. Overall, JW Marriott Guanacaste gave us a great homebase for our daily adventures & a perfect Costa Rican holiday!
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Jan 20, 2025Expensive for amenities and service.
Nice facility. Staff friendly. Restaurant staff and food left a bit to be desired. Very slow service and just OK food. Activities were limited in part due to remote location. Bicycle tour neglected to shoe participants how to shift gears on bikes. Dangerous for older riders...
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Jan 20, 2025Beware of sticky fingers and poor management
I would love to give this resort a 4. Pros: 1. Beautiful location 2. Nice clean rooms: maid service went above and beyond to be sure our room was stocked and clean! 3. travel service Destination explores agent Owen is fantastic. I never felt pressure to book but he gave great info and helped us pick a tour we absolutely loved. He also gave us tips and places to visit on our own. He followed up with us the next day to be sure we had a great time. 4. Saberano steak house restaurant was so good. Great service and so worth the money!! Why a 3: we were asked to change rooms because we extended our trip. We had just returned to our room for the day. We were going to the spa for massages and they said they would send someone. My husband wanted to have the new room keys and escort our bags to the new room. We went to front desk as instructed to pick up. While getting our keys the bell boy entered our room which we did not give permission and during that time of maybe 5-7 min got into my husbands wallet and stole 2 credit cards and cash. We are a 100 % positive this is when it happened as we had just paid for lunch prior and all was in the wallet. Went to give tip for massage about 3 hours later all was gone. We immediately reported to management. They said they would check security cameras and get back to us. Followed up as we checked out the next day and the new manager was so rude and condescending. She clear has no customer service training. We asked for nothing just awareness for them. We lost $400 and 2 credit cards charged on each $4000 or more. The wallet was in his backpack as we had just returned to the room. The experience with this manager is what truly made us understand how little this hotel establishment is run. 2. I would agree many food items are very overpriced. We did not do the all inclusive. 3. Understaffed pool grill and bar. But waiters and bartenders still keep a great attitude!
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Jan 16, 2025
COSTA RICA DISAPPOINTMENT
This Marriott resort does not live up to J W standards, it is more of a regular Marriott. Cushions on pool chairs were ripped and dirty, rooms are very average. Reception staff was not able to help or didn't know how to help. Cleaning crew didn't refill shampoo and body wash. Also, it is a 1.5-2 hour ride from the airport. If you are looking for a high end experience don't go to this resort.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryA mandatory $30.00 PLUS TAX per room per day Resort charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet policy : Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 20.0 kilograms