Resort Details
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
326 reviews
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Mar 09, 2025Disappointing
I wanted to love this place. First of all I’ll start with the price, 2550 euros per night for a grand suite plage room, taxes not included. The room itself is very nice and spacious with a lovely sea view from the terrace. Within the first hour of being in our room, and after I had completely unpacked, we started hearing construction noises from the adjacent room - hammering, sanding, metal objects clanging about. Obviously I complained and we were moved to a room that was adjoining with another room (and slightly less of a view). Nothing was offered for the inconvenience of repacking and moving. When we got back from dinner that night we discovered that the people in the adjoining room were smoking marijuana and the smell was so strong they might as well have been smoking it in our room. The smell continued well into the next day. Finally I asked reception to please ask our neighbors to smoke outside (as per the hotel rule), this seemed to work as the smell dissipated. The next night we had dinner reservations in Gustavia and I had called throughout the day to confirm that a taxi would be arranged at 7:30pm. Finally after calling the front desk again I was told, at the last minute, that our taxi was confirmed for 7:15. My husband and I then rushed to reception only to find we had no taxi and no taxi would be coming. We then had to wait about 30 minutes for the hotel driver to finish his dinner offsite and come pick us up. The following morning we discovered that housekeeping did not refill our coffee service and I waited an hour for a pot of coffee from room service. The hotel staff was very friendly throughout our stay but I feel as though some sort of accommodation should have been made given the amount of inconveniences we experienced. So, I have sadly concluded that the service here does not equal or warrant the hefty price tag.
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Jan 16, 2025True Relaxation
What a great visit to Le Sereno. The resort was just what we were looking for; small, unpretentious, quiet with an strong sense of place. Was hesitant to go back to St Barths as i felt the island has lost alot of its charm, but Le Sereno changed my attitude.
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Jan 05, 2025
New Year 2025
Had a fantastic stay at Le Sereno over New Year. A special thanks to Simone from the pool bar who was amazing and always served us with a smile and plenty of enthusiasm. Thank you for all the cocktails and champagne that you served us on our holiday. Natalie, Sam & Isabella
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Dec 23, 2024
Perfect St Barts Experience
The best island hotel stay I have had. A beautiful smaller hotel that is a good foil to the larger resorts on the island. The staff was great, the perfect level of ‘touch’. Breakfast was good but not massive, and the staff was very flexible to requests. The setting at the pool is perfect and with a smaller number of chairs, service is easy to get. The cul-de-sac of protected sea water is great. Perfect for snorkeling and you can walk out forever, still standing. The guest services team was great. They arranged a boat day for us which was lovely. They were attentive via WhatsApp and reached out asking if we needed reservations or anything, but were never pushy. Booking a restaurant and a massage was very easy via WhatsApp Walking down the beach to Le Barthélemy and seeing Rosewood as well as Eden Rock… those are massive productions and Le Sereno is a perfect size. We did go on a down week right before the holiday busy weeks which was nice. The gym is very small, maybe the only negative. Overall — incredible stay, great hotel, great staff. Really impressed and will be back. Makes me want to visit Il Sereno as well!
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Sep 12, 2024Villa Vacation
We were three couples so we rented one of the hotel's private villas. The check in was very easy and the young friendly staff was eager to help. The property , located on a lagoon was very serene. Our villa was spread out into two buildings. One building had a master suite and the living / dinning rooms and the kitchen. The other building had the two other bedrooms. The downside is if it is raining, those in the other building will get wet coming to the main living area . We also had our own plunge pool which was very nice. The views from the villa were breathtaking. We had our own butler who prepared breakfast in the villa every morning and arranged everything we needed, including a massage therapist to come to the villa . Overall we had a wonderful time. A couple of the drawback are the beach. It is small and there is limited seating by the beach. Another draw back is that the hotel is far from many restaurants that we wanted to go. However if you are someone who want a couple of days of tranquility and get away from it all and relax, then I highly recommend this hotel. I give it my GoldnAdvice seal of approval.