- One (1) Day Complimentary Cabana Rental $85USD Value
- Includes one (1) 20 minute foot massage
- Early Check-in and Late Check-out Subject to availability
- Massage 50 min buy one get one free at the spa
- 5-night minimum
- All value adds are per room, not per person unless otherwise indicated
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Offer includes
- Every 4th Night Free
Discount already included in your package price.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
- Guests will receive up to $100 in Resort Credits per room, per day. Resort credit can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
Guests will receive up to $50 in Resort Credits per room, per day. Resort credits can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
Guest will receive the following Amenities while staying at Fuego Suite:
Sparkling wine and chocolate in room upon arrival
Access to the exclusive Aqua Club
Daily complimentary use of a cabana with foot massage
$200 USD Resort credit per stay, minimum 4 night stay
Free entrance to the humidity areas of the Spa, Sauna, Hot tub, Pools
Buttler Service
Guest will receive the following Amenities while staying at Presidential Suite:
Champagne with strawberries and chocolate amenity on arrival
Access to the exclusive Aqua Club
Daily complimentary use of a cabana with foot massage
One in-room couples massage
Free entrance to the humidity areas of the Spa, Sauna, Hot tub, Pools
30% spa discount
$200 USD Resort credit per stay, minimum 4 night stay
$300 USD Resort credit per stay, minimum 6 nights
Buttler Service
The all-inclusive program includes the following amenities:
- Breakfast, lunch and dinner at various restaurants and bars
- 24-Hour Room Service
- Alcoholic and non alcoholic beverages - domestic and international brands in all restaurants and bars are included. - Only "By-the-glass beverages, spirits, cocktails, sodas and beers.
- Minibar including soft drinks, bottled water and beer replenished once a day.
- Gym access
- Hi-speed wireless internet in public areas
and room
- Daily activities (such as Mayan and yoga rituals, aqua yoga and pilates, cooking lessons and Spanish lessons)
- Parking available
- Taxes and service charge included
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Aqua Club Lounge-Premium open bar.
-Continental breakfast and 3 food presentations during the day.
-Variety of coffees.
-Hors d’ oeuvre and appetizers.
-Tea time
- Azur
Beautiful view of the ocean and pools. Fresh and varied ceviches. Mediterranean - influenced seafood, pasta and snacks.
- Cafe Deli Boutique
Open-air terrace provides coffee & tea as well as scrumptious pastry or dessert.
- Carnivore Steak House Lobster & Grill
When the sun goes down and the stars rise over Cancun's famous shores, the scene at this exclusive restaurant starts to heat up. The sublime setting and refined ambiance set the stage for a dreamlike paradise that creates romantic moments you will remember for a lifetime. Menu highlights include fine steaks, lobster, kebabs, fresh salads and seafood, along with homemade sauces and marinades that make each dish a masterpiece. Enjoy a divine selection of house wines and wines from Mexico with your meal. And finish your evening with a French flambé by our maître, or surrender to the creations of pastry for a delectable dessert. Chef Manuel Sansores and everyone at Carnivore Steak House will create magical moments under the Caribbean moon. Reservations required.
- MB
Avant-garde cuisine offering a concept of New American Cuisine. Resort-chic dress code.
- Sea Corner
This culinary experience features fresh tropical fruits & traditional flavors of the Mexican Caribbean. Unlimited ceviche, chips, tacos and tropical cocktails.
- Siete
Pop art fuses with contemporary Mexican high-end cuisine. Open for breakfast (buffet & a la carte) and dinner (à la carte).
- Sushi Station
Simple & modern eatery offers Japanese sushi specialties. An outdoor terrace offers a great view to accompany the freshest fish around.
- Various Lounges/Bars-Egos Bar
-AKA Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 7 pools on site. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
17060 reviews
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Feb 21, 2025President’s Day Fun!
We had a great stay over President’s day weekend and the amenities and food were fantastic. Ruddy and Ernesto did a great job of taking care of us, can’t wait to come back again. It was the best food we have had at any of the all inclusives we’ve stayed at in Cancun.
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Feb 21, 2025
A repeat vacation destination
Just had our second trip to Live Aqua and it won’t be the last! We love this place! There’s a good variety of food with multiple options available for each meal, depending on what you’re in the mood for. Mb is our absolute favorite, but make sure to pack long pants and shoes for guys here. The habanero cream soup is fantastic! I’m also a huge fan of the nightly taco stand and the grill and burger/chips & guac stands during the day. The service here is also top notch. Special shoutouts to Fernando at the AKA bar, Usiel as our poolside server, Crescencio at the main pool bar, and Ricky & Daniel for entertainment. The drinks were delicious and fresh and all of the bar staff and servers were friendly and fun. Ricky and Daniel kept the fun going day and night with different activities. Live Aqua has just the right balance of entertainment and relaxation for us. You won’t find foam parties or anything like that here, but that’s why my husband and I love it. There’s plenty to do and DJs/music playing in the Egos bar until late at night, but it’s also a peaceful beach and pretty chill pool scene all day. Highly recommend Live Aqua if this is the type of vacation you’re looking for!
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Feb 20, 2025
Omar is the best!
Omar was great at the bar. We were there for two birthdays and he did something fun for us each day he was there. Drinks were fun and he was super friendly. We had a great time!! We also had a great time on the beach. We did rent cabanas and it was worth it.
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Feb 20, 2025
Best Trip Ever!
We had the most wonderful week at Live Aqua February 2-9. It was our first visit to this resort, but will certainly not be our last! Check in was seamless, Luis was wonderful. Our butlers Rodrigo and Romero were very attentive to our every need. Some shoutouts to special staff members who made our stay so enjoyable: Eli at the swim up/swing bar (super attentive and always greeted us by name which we appreciated), Erika at the AKA bar, Mauricio also at AKA (made delicious espresso martinis), Hector at the cabana station (always smiling and helpful), and Ricky Ricardo on the entertainment team (kept things hopping, very lively and fun). The food was excellent, we enjoyed all the restaurants but our favorite (that we went to twice) was MB. Get the habanero soup in the bread bowl, delicious! They also have an excellent piano player playing during dinner that we really enjoyed. We upgraded to the Aqua Club Suite on our third day there and would highly recommend. Our butlers took care of dinner reservations and anything else we might need. Also, included is a daily cabana (either on beach or by the pools) which includes a daily 20 minute foot massage which I looked forward to every day. As far as the pools, one main reason we chose this resort was for the heated pools. We like to go away in the winter but have found other resorts don’t heat their pools and the older I get, the less tolerance I have for cold water. The pools had varying temperatures but were all heated and very pleasant. I always bring along an inflatable pool float (Amazon) which really makes the pools even more enjoyable. The beach is absolutely breathtaking, white soft sand and gorgeous blue water. Book this resort now, you will not be disappointed!
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Feb 19, 2025
Our favorite resort! We have been 8 times and counting!
Paradise! Honestly this place has amazing food and all of the emenities, but our favorite part is the people that are employed there. They have become family. From Rodrigo and Edouard at Cabanas to Romero and Rodrigo our buttlers. Angel's room service was the best. Marysol and Ceaser waited on us at cabanas and they were terrific! Nice seeing Roy at MB and Guiermo at Aqua Club is a magic drink maker and great guy. We always meet new friends and have the most relaxing time.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed