- One (1) Day Complimentary Cabana Rental $85USD Value
- Includes one (1) 20 minute foot massage
- Early Check-in and Late Check-out Subject to availability
- Massage 50 min buy one get one free at the spa
- 5-night minimum
- All value adds are per room, not per person unless otherwise indicated
Offer includes
- Every 4th Night Free
Discount already included in your package price.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
- Guests will receive up to $100 in Resort Credits per room, per day. Resort credit can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
Guests will receive up to $50 in Resort Credits per room, per day. Resort credits can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
Guest will receive the following Amenities while staying at Fuego Suite:
Sparkling wine and chocolate in room upon arrival
Access to the exclusive Aqua Club
Daily complimentary use of a cabana with foot massage
$200 USD Resort credit per stay, minimum 4 night stay
Free entrance to the humidity areas of the Spa, Sauna, Hot tub, Pools
Buttler Service
Guest will receive the following Amenities while staying at Presidential Suite:
Champagne with strawberries and chocolate amenity on arrival
Access to the exclusive Aqua Club
Daily complimentary use of a cabana with foot massage
One in-room couples massage
Free entrance to the humidity areas of the Spa, Sauna, Hot tub, Pools
30% spa discount
$200 USD Resort credit per stay, minimum 4 night stay
$300 USD Resort credit per stay, minimum 6 nights
Buttler Service
The all-inclusive program includes the following amenities:
- Breakfast, lunch and dinner at various restaurants and bars
- 24-Hour Room Service
- Alcoholic and non alcoholic beverages - domestic and international brands in all restaurants and bars are included. - Only "By-the-glass beverages, spirits, cocktails, sodas and beers.
- Minibar including soft drinks, bottled water and beer replenished once a day.
- Gym access
- Hi-speed wireless internet in public areas
and room
- Daily activities (such as Mayan and yoga rituals, aqua yoga and pilates, cooking lessons and Spanish lessons)
- Parking available
- Taxes and service charge included
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Aqua Club Lounge-Premium open bar.
-Continental breakfast and 3 food presentations during the day.
-Variety of coffees.
-Hors d’ oeuvre and appetizers.
-Tea time
- Azur
Beautiful view of the ocean and pools. Fresh and varied ceviches. Mediterranean - influenced seafood, pasta and snacks.
- Cafe Deli Boutique
Open-air terrace provides coffee & tea as well as scrumptious pastry or dessert.
- Carnivore Steak House Lobster & Grill
When the sun goes down and the stars rise over Cancun's famous shores, the scene at this exclusive restaurant starts to heat up. The sublime setting and refined ambiance set the stage for a dreamlike paradise that creates romantic moments you will remember for a lifetime. Menu highlights include fine steaks, lobster, kebabs, fresh salads and seafood, along with homemade sauces and marinades that make each dish a masterpiece. Enjoy a divine selection of house wines and wines from Mexico with your meal. And finish your evening with a French flambé by our maître, or surrender to the creations of pastry for a delectable dessert. Chef Manuel Sansores and everyone at Carnivore Steak House will create magical moments under the Caribbean moon. Reservations required.
- MB
Avant-garde cuisine offering a concept of New American Cuisine. Resort-chic dress code.
- Sea Corner
This culinary experience features fresh tropical fruits & traditional flavors of the Mexican Caribbean. Unlimited ceviche, chips, tacos and tropical cocktails.
- Siete
Pop art fuses with contemporary Mexican high-end cuisine. Open for breakfast (buffet & a la carte) and dinner (à la carte).
- Sushi Station
Simple & modern eatery offers Japanese sushi specialties. An outdoor terrace offers a great view to accompany the freshest fish around.
- Various Lounges/Bars-Egos Bar
-AKA Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Business services†
- Butler service†
- Children not allowed
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 7 pools on site. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
16988 reviews
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Jan 21, 2025Luxurious getaway
Live Aqua lHotel should be at the top of your list as adult only vacation resort for relaxing and luxurious stay. The private reception explerience includes a complimentary refreshing welcome cocktail, met your butlers and set up digital communication with him/ her and that was the greatest things happened to us.Thank you to Stephany and Arturo, our butlers for the incredible job done.The rooms are immaculate and stylish, offering a beautiful and peaceful retreat and the best ocean view.One of the best of Live Aqua is the dining. The food is exceptional, with an impressive options that make it hard to choose. You will be spoiled. Each restaurant has its unique atmosphere and you can find something special to eat.The treasure is MB, great chefs, great food, great vine selection. The staff deserves awards for their friendliness and attentiveness, truly feels like a home.Don’t miss the SPA or massage on the pool. Highly recommended for anyone looking for a luxurious getaway!
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Jan 19, 2025Don’t recommend
In my experience when I went the staff is only looking to get tipped. They do not give good service at the bar open to 1pm. Bad energy and at the VIP the server didn’t want to give us drinks. I didn’t like feeling like the staff only wants money. I got sent a dolphin experience book to the hotel and the staff did not deliver it to my room. In fact I went down and called and they said they did not have it. It was my last few hours at the hotel and they were barely looking. It wasn’t until I started crying that magical my items appeared. Would only recommend if your looking to ball out and tip people way more then you would normally and your going to be paying American prices.
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Jan 19, 2025
Best resort ever!
Beautiful resort! Wonderful service. When you arrive and throughout your stay you will feel like you are home. Victor and Paco were outstanding along with everyone else at the resort will definitely be back and would recommend to anyone that is looking to enjoy a fantastic vacation
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Jan 19, 2025
Looking for a place to go that will make you feel like a celeb? AQUA LIVE is it!
My wife and I have been looking for a resort we could go to each year and make our regular vacay. Happy to say we returned for our second vacay in January 2025! We always choose AQUA CLUB level / Do it, you won’t be disappointed ~ Arturo and Stephany our amazing butlers, took very good care of us! We really didn’t need much this trip because we were so burnt out from work - and, Arturo and Stephany made our dinner reservations and helped with our mini bar preferences. The club level is the only way to go… it’s WORTH IT! Why don’t I have photos? Because I was too busy relaxing! The spa was also a 10/10. The food was delicious and you have many options. Are you vegan? Options. Have allergies? Options. Eating healthy? There is a gym and plenty of healthy options. Want to binge eat and drink? YES! You can also do that! We are trying to find a way to go before Jan 2026. We cannot recommend this place enough. Close to the airport, easy to access all facilities, the amazing butlers will take care of you, and you will love the aqua lounge - complete with high quality drinks, Nespresso coffee machine, light bites, snacks, and THE VIEW! The amenities are Molton Brown UK. The rooms are spacious and have air conditioning. The halls have the most decadent scent that triggers vacation! This was a great experience! The many pools will keep you cool and in the sun! The activities are easy to participate in or opt out of. You will also love the beach and the views. We will definitely be back! (Hopefully sooner than 2026!) Special shout out to Arturo and Stephany for a great trip. Thank YOU for EVERYTHING! Special thanks for a VIP check in and check out! You will feel like a celebrity sipping sparkling wine, as you enjoy the view while checking in, as they whisk away your luggage and you fill out your paperwork. This place allows you to truly unplug and enjoy your time away. Can’t wait to see you all again VERY SOON!
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Jan 19, 2025
Must dine at Siete at Luve Aqua!
The resort was great! One of our favorite experiences was having a wonderful meal with the best service at Siete! The drinks, the food and especially the service was SUPERB! Elizabeth was extremely attentive and fun! Raphael and Jesus fed us well! And Ivonne, the manager was so wonderful. She was in charge of the event night on Thursday and it was also amazing!!
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed