Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2333 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Superb all around

    Every aspect was superb with special thanks to Darnel, Damien Brittney and Radon as they were particularly superb and so friendly. If you travel anywhere at all, use “Tre” the official taxi man and don’t worry about the construction site next door as you hardly hear it - best holiday of our lives .

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Worst holiday ever. Very dated hotel with really horrible, rude and unpleasant staff with the exception of one or two.

    Will never stay at Mango Bay again. Really poor experience from day of arrival and throughout our 10 day stay. Lady who checked us in just looked like she did not want to be there and done nothing to welcome us. Rooms and hotel very dated and not the cleanest. Food was not great and bar staff the rudest most unpleasant people I have ever experienced. Only positive was beach location. Worst holiday ever.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Hotel with a heart

    Really can’t fault Mango Bay - such a great hotel with a heart. We had the best time and made incredible memories. Our superior room was very comfortable and the air con was fab as was the ceiling fan - very welcome! Very clean at all times. There was some noise from the building next door but it really didn’t disturb. The hotel accommodated me very well being a vegetarian and I had some very lovely meals. The breakfast was great and had a good variety. A few stand out team members for us - Tionne, Dale, Damien, Rayden, Anderson, Maxine and Sherlene - thank you. The entertainment was mainly singers - some were outstanding. Nicky in particular and we loved the solo guy on the steel drum - gave a real Caribbean feel. The snorkelling from the shore was amazing and so was all the other free water sports. We feel very lucky to have had our time there. Would we book again? Hell yes!

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Simply lovely!

    This place is lovely and has a certain charm lost in giant corporate hotels. It’s small and the Management Team of Michelle, Isabelle, Ronald and Ryan ( there are more, but these are the ones myself and my wife spoke to regularly) are the beating heart of Mango Bay. Isabelle in particular could not do enough to make sure we all (my wife and two daughters 5 & 8) were having a great time, coming out of her way most days to come and talk to us and the girls. She runs the kids club most days which my two loved. The bar staff, namely Damien (this guy is amazing and the star of the show and an absolute credit to Mango Bay, my daughter’s would have taken him home with us if they could!!! Also Rayden could not do enough and another real credit to the hotel. Even Anderson (who is the grumpy one of the bunch) but he was only trying to run a very busy bar as efficiently as possible and does a great job, he doesn’t smile much, but that’s fine by me, he’s very good at his job and makes a mean lime daiquiri!! There are more I could mention, but I’d be here all night there are so many! The watersports team, Jerry!! My point is that this place has heart and a soul lost in a lot of bigger shiny hotels and the the staff make this place, no they are not all perfect and I take on board other reviews that mention some less friendly members, but our encounters with these staff were few and far between, if we needed anything then we looked to those mentioned above and they couldn’t be more helpful. We met some lovely people whist we were there, some lovely families with children of a similar ages, so the kids played happily. The hotel also is very safe and secure with great security staff at both ends and on the beach, they are not the SAS, but it’s an added level that provides that extra peace of mind. We had stayed in Barbados before, but before we had the children. The food we found to be to a good standard, no it’s no Gordon Ramsey or Marcus Wareing, but it’s fresh and there is a good choice, for breakfast lunch and dinner. We did eat out too a little which if you can I would recommend, as there are sooooooo many great places to eat. The rooms are a little tired, yes, but they are comfortable, they are serviced daily with fresh towels and fitted us and our needs perfectly. Let’s face it you do not go on a family holiday to sit and critique the hotel room and the minute you see that beach, you know where you will be spending most of your time, it’s amazing, I snorkelled daily and saw thousands of fish including stingrays, puffer fish, marlin and many many more! The evening entertainment is good, mainly singers, but enjoyable. There is a new hotel being built next door, but if I’m honest we hardly noticed it. We had a ground floor room which was right by the pool, and our door was on the side of the building works and again was no bother. I would certainly recommend this hotel especially if you have young kids. Even with older kids, there are lots of free water sport options available daily, the snorkelling alone would be enough!! Thank you Mango Bay for helping us make some unforgettable family memories, we will be back!!

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gorgeous, Friendly & Relaxed – Don’t Come Expecting Sandals (Because You Haven’t Paid for It!)

    Expecting Sandals (Because You Haven’t Paid for It!) I honestly don’t know who’s leaving negative reviews—some people must be mad! Let’s be clear: if you’re expecting Sandals, this isn’t it… but you haven’t paid Sandals prices either. What you do get is a small, friendly hotel with loads of charm and a relaxed, no-fuss vibe—which, personally, we much prefer. The location is amazing, the staff are genuinely lovely, and even with the hotel at full capacity, there’s no overcrowding or stress. No mad rush at the buffet, no battling for sunbeds—just calm, easy holiday vibes. We’re in one of the “street-facing” rooms and expected the worst after reading some reviews—but ours overlooks the pool and is absolutely beautiful. Spacious, clean, and ideal for us as a family of three. The beach is picture-perfect, and being able to use snorkels and water sports gear for free is a brilliant bonus. We’ve really enjoyed the food—prefer the snacks over the buffet at lunch but the fresh pasta station is great if you can’t find anything at the buffet . Breakfast and dinner have both been great. Again, this isn’t a five-star gourmet resort, but you’re not paying for that. What you are getting is tasty food in a lovely setting with zero stress. We’re still here now and already looking at flights to come back next year. If you want somewhere chilled, friendly, and full of Caribbean charm—this is it. Don’t let the negative reviews put you off. Honestly, some people just love to moan!

    Apr 18, 2025
Hotel advisories
  • AdvisoryImportant Notice The wearing of camouflage and/or military apparel is illegal in Barbados. Clothing of this nature will confiscated and persons will be charged accordingly.
General Policy
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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