Resort Details
- 24-Hour Room ServiceThere’s nothing like the comfort and convenience of enjoying a delicious meal in your spacious room. Margaritaville Island Reserve Riviera Cancún makes it easy to satisfy your cravings any time you like with 24-hour room service you can order via your TV, phone, or GA app. Fancy a dip in the pool? We also offer swim-up room service during the day. It’s all part of the experience when you stay at a five-star Riviera Cancun resort like this one.
- Bar1. Salted Rim Margarita Bar & Lounge
2. License to Chill Bar, Wet Feet Bar & Beachside Grill
3. Five O’Clock Somewhere Bar & Swim-Up Bar
4. S.O.S Swim-Up Bar (Stranded on a Sand Bar)
5. - Frank & Lola’s Italian TrattoriaIndulge in handcrafted, authentic Italian dishes at Frank & Lola’s. From locally sourced seafood to imported prosciutto, savor the ultimate in Italian comfort food with antipasto, pasta, and wood-fired pizza.
- Joe Merchant's Coffee & ProvisionsCustomize your in-room experience with our easy-to-use point system. Enjoy freshly brewed Mexican coffee and explore our extensive offerings at Joe Merchant's Coffee & Provisions, where personalized orders can be delivered to your room for an additional charge.
- JWB SteakhouseExperience more than dining at JWB Steakhouse. Learn about aged cuts of custom and artisan-raised meat from our “Meat Sommelier.” Choose your cut and size, and let our chefs create a memorable meal.
- LandShark Brewery & GrillWith two terraces, this restaurant is ideal for enjoying a LandShark Lager brewed on-site or freshly-grilled specialties. Meet the brewmaster, enjoy a beer flight, or join evening entertainment with a beer-matching menu.
- The Boat HouseLocated in the lower-level plaza, The Boat House offers elevated dining in a casual yet chic and sophisticated setting with ample indoor and outdoor seating. Enjoy flavorful dishes from around the world presented across multiple food stations and cooked to order.
- 24-hour room service†
- Accessible parking†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Ballroom†
- Internet services†
- Pool†
- Spa†
† Fees may apply
- Beach †
- Fitness center on-site †
- Gym †Tone and strengthen your body during your getaway at our cutting-edge fitness facility, fully equipped with full-body, muscle-targeting, and cardio equipment.
- Non-Motorized Water Sports †
- Pool †
- Spa †St. Somewhere Spa has an extensive menu of treatments for relaxation and rejuvenation.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
1427 reviews
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Apr 22, 2025Great adults only .remember no beach if you need one .
My wife and i have been to many all inclusive resorts and this rates high on the scale. This resort offers a more Caribbean feel than mexican and it works given the decor . Beware if your a beach lover there is no e here. You can go on a short taxi ride to peuto moralis and its worth the trip has shopping great food and a good beach. Pros Very clean, staff are very friendly and helpfull , vibe is exciting during the day and quiets in the evening with no after parties in rooms (at least on our visit). Pools and chairs cleaned regularly Bars and food clean and food rated high. Buffet (boathouse) is mainley ised for breakfast. Very nice , clean buffet Many choices of beer both at joe merchants and landshark . Joe merchants is a great idea . Its worth noting that there is no mad rush every morning to towel up chairs as is common in most resorts . Cons No mexican entertainment in the evening or at all really. They have a great lobby and no real fun entertainment . That said the landshark brewery offers later evening fun and that keeps the noise inside . Thats actually a pro Thats all the cons folks its a really top notch place .
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Apr 22, 2025
Prestige is doing things right at this Margaritaville…
The experience at every level was exceptional except for the initial transport. That was just average but the return transportation was much better. The room we had was ocean and pool view. This was our first trip to this property but we have been members of Karisma/Prestige for 20 years. Our impression is they have very much found their footing since the split with Exotic. Our butler Karen was seasoned, kind and attentive. Friends with other excellent butlers we have known over the years and a huge asset to their company. The food was consistently fresh and very well prepared at every venue including room service. The stand out was Chef Oscar who prepared our anniversary dinner in room and is the head chef at Frank and Lola’s. The Italian restaurant on property. Our meal there was simply awesome and is a must do on resort. We have put Margaritaville on our return list and my wife has booked a management staff retreat there already. Kudos also belong to Charlie the members pool concierge whose personality and attentiveness was consistent and exceptional. Still give it 5 stars but if they up the airport transport a notch it is 5 plus.
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Apr 22, 2025
Anniversary Trip
Frida & Isaac were amazing butlers They felt like staying with family. Would totally recommend this resort to anyone The check in was seamless & Israel was great on scheduling our excursions. Orlando at the Salted rim was so friendly and they took good care of us. Rogelio our breakfast waiter was fantastic Charley & Abel were great concierges on getting any this we needed They all made this a memorable trip Even Glen the manager & Samuel came to make sure we were doing well Wonderful Anniversary trip
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Apr 22, 2025
Outstanding!
Fantastic! The resort is beautiful and clean! The beds/pillows were comfy! Our butlers, Armondo and Enrique, took care of our every need. They were always quick to respond! Thank you to all the staff members who worked so hard in every department! We will be back!
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Apr 22, 2025Super stay
We especially loved Alain! He is hilarious! Shout out to Gibran, Victor, and Luis! They make fabulous drinks at the Salted Rim. Making reservations for Italian restaurant and Steak House was rough. Dinner option at Boathouse for dinner was limited. But the breakfast there was off the charts delicious. All the food was fantastic regardless of where we ate.
- AdvisoryThe Municipality of Rivera Maya will be charging an Eco Tax of 32.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryMargaritaville Island Reserve Riviera Maya will be charging all guests an Environmental Fee of 28.87 MXN per room per night. This amount is not included in your vacation price and will be collected at your hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum guest age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.