Welcome to Marriott Cancun, An All-Inclusive Resort! Immerse yourself in extraordinary moments and adventures as we redefine hospitality. The renovated rooms, lobby and ballrooms at our Cancun, Mexico resort combine elegance, technology, and attention to detail. Enjoy our new pools and exhilarating water park. Delight in our nine specialty restaurants offering global flavors. Experience daily entertainment and connect with the heart of Cancun. Personalize your stay with outdoor adventures or moments of relaxation. Escape to Marriott Cancun, where beauty meets warm hospitality in an all-inclusive format. Let us create unforgettable memories for you at our Cancun, Mexico family hotel.

Property information

Year built: 1990
Last renovation: 2024
Floors: 6
Nonsmoking rooms: 450
Suites: 34
Total rooms: 416
Total rooms and suites: 450

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice.
Advisory This hotel is NOT an all inclusive property.
Advisory A minimum mandatory hotel-imposed fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory The state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Kids stay free policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 5447 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 Solo Trip Experience

    I had an amazing time at the Marriott All-Inclusive resort! The staff were amazing and treated me like family (Especially Juan at the Hana Polynesian Grill!) Everyone helped me with choosing the correct activities and things I should or should not do, since it was my first time in Mexico. I will definitely be returning to the resort. I only wish my stay was longer!

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Marriott All inclusive

    This is a decent hotel, not a great hotel. Hotel rooms were basic. If you are expecting a true all inclusive experience, this is very different than what you might receive at a Secrets, RIU, Melia etc. At night there is only the lobby bar available for drinks, which closes at 11 PM. There’s very little entertainment to speak of. Typically there was a saxophone player in the bar area early in the evening. There are no shows, etc. like typical all inclusive hotels. It’s a very sleepy hotel. The staff is extremely friendly, and very accommodating. I did find it interesting that when we checked in, they said the room I had paid for was not available, but they offered me an upgrade, that we would have to pay additional per night for. We took a look at the room they offered, and it was not good, so went back down to the front desk to request what I had paid for. While waiting in line, I noticed the same tactic with other guests. After waiting about 20 minutes they “found” the room we had paid for. I felt like this was deceptive. The food at the restaurants is hit and miss like most all inclusives. One of the issues we had was that there’s only a buffet for breakfast, and there’s not a lot of choice for lunch. The coffee bar is good and fast and they get drinks out quickly. Hana for dinner was good as well. I realize this is a new venture for Marriott, but they still have several kinks to work out. If you were looking for a hotel experience, this is the place to go, if you’re looking for inclusive experience, I would pick another hotel

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our first and many more

    We had an amazing time at the resort from the moment we checked in to departure. Sitting at airport writing this, and we already missed it. The staffs are very professional , friendly , helpful. We would like to have special shout out for Casa Madre staffs: Camilla for her friendliness and happy vibe. Adrian for his agility and great food recommendation. And Leonardo for his enthusiasm - can feel his delight in working there. We spent most of our time on the beach. Sacbe beach bar is right there for us to get our drinks and food. Best way to unwind from work. There was water leaking from the bathroom ceiling one morning and the staffs fixed it by the time we came back to the room. We are looking forward to coming back here in the future.

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family experience!

    What a great experience for the entire family! My teenage children had so much fun, that they were sad to leave the place. We loved the room, the pools, the lobby, the restaurants where we always found several gluten free options. Special thanks to chef Christian Cime and his team, who did the extra mile to make my daughter feel included and happy with delicious gluten free breakfast every morning!

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    You will love this resort in f you value great service, friendly staff and incredible beach!

    This was definitely one of the best resorts I have stayed yet. The “can do” attitude was amazing! If we wanted a coconut, the response was we will get it for you. If you felt like eating something different like pasta, “no problem, chef will make it”. What was really great to see was how well management treated the staff. They obviously love working at this property. This is evident in the fantastic service you constantly receive all throughout the resort! I loved that they only had buffet for breakfast. Every other meal is served in the great restaurant options around the resort. Only one restaurant required a reservation. You could easily get into any of the other restaurants. Or, have your meal/drink at the beach. You will love this place! Chandani family.

    Nov 13, 2024