Welcome to Marriott Cancun, An All-Inclusive Resort! Immerse yourself in extraordinary moments and adventures as we redefine hospitality. The renovated rooms, lobby and ballrooms at our Cancun, Mexico resort combine elegance, technology, and attention to detail. Enjoy our new pools and exhilarating water park. Delight in our nine specialty restaurants offering global flavors. Experience daily entertainment and connect with the heart of Cancun. Personalize your stay with outdoor adventures or moments of relaxation. Escape to Marriott Cancun, where beauty meets warm hospitality in an all-inclusive format. Let us create unforgettable memories for you at our Cancun, Mexico family hotel.

Property information

Year built: 1990
Last renovation: 2024
Floors: 6
Nonsmoking rooms: 450
Suites: 34
Total rooms: 416
Total rooms and suites: 450

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice.
Advisory This hotel is NOT an all inclusive property.
Advisory A minimum mandatory hotel-imposed fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory The state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Kids stay free policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 5463 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Resort

    This is a place you have to go to; the most engaged staff my wife and I ever encountered. While I only have a couple of people to individually recognize, Juan in the Hana breakfast restaurant, Jose in the Hana dinner service and Mauricio in the ceviche restaurant, the experience was excellent. Food was always fresh, hot and great variety. Hotel was clean and beds very comfortable. A great relaxing 7-day trip.

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Girls trip

    Stayed for 4 nights, and wish I could have stayed 4 more! Food: I was nervous about the food at an all inclusive, but found everything to be tasty and comprehensive. The highlights were the breakfast buffet at Casa Madre and the steak at Hana during dinner. Also loved the iced coffee at the gift shop to start my morning. They recommend using the app to make reservations each night, so keep that in mind. Alcohol: Not many beer choices, but the margaritas and mezcalitas were delicious. The mojito at the lobby bar was also great. As with most cocktails at an all inclusive, I didn’t find them very strong, so just started asking for doubles. Room: slight musty smell upon entering, but then I got used to it. We had a partial ocean view. The room was very quiet and the beds were really comfy. The staff did a great job keeping everything clean. Our room looked new, so maybe other guests had stayed in a room that hadn’t yet been upgraded. Property: really well maintained and much bigger than I was expecting. I like having two separate pools (one adult only with a swim up bar). The beach is small and ends up in the shade in the afternoon, but we preferred sunning there as it was quieter than the pool (lots of pool activities with whistles and music…not my idea of relaxing, but understand people like having activities!) We stayed on the property the whole time, so can’t speak to the surrounding area. Staff: everyone was very friendly and super helpful. Special shout out to Victor who attended us at the beach on our first day. He checked in with us frequently and answered questions we had. Also have to give high praise to Jacqueline at the spa… had the best massage of my life on the beach. Her hands are magic! They were only at about 65% capacity, which was perfect for us. Reservations were available in the morning, and plenty of chairs available at all times (though beach and adult pool got filled quickly). Not sure I’d come during peak vacation times, as I imagine reservations are tough and wait times longer. If you’re looking for a nice getaway where you can relax and enjoy good food, this is it!

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Bday Weekend

    My husband took me here for my 60th bday weekend and all I can say is how amazing this experience was ! Marriott Cancún is incredibly wonderful , staff are so polite and helpful always serve with a smile . Rooms are immaculate , pools are vibrant with awesome bartenders — the only thing we didn’t get to enjoy so much was the beach. Due to windy weather, beach waters was too wavy for swimming . A special shout out to Carlos who waited on us at the Hana Polynesian Grill. He exceeded expectations and served us above and beyond . This man truly deserve a recognition ! Thank you , Marriott, for making my Cancún bday an experience I will always cherish ! Familia Tan

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Marriott Cancun All Inclusive Resort was AMAZING!

    This was an Amazing trip.We stayed five nights at the Marriott Cancun, All Inclusive Resort. The rooms were spotless, the staff were professional, The food was delicious. This trip was the best experience I have had at any Marriott property. I normally stay around 80 nights a year in a Marriott Hotel and this was my favorite. The Hana restaurant was very good, but my favorite was the Hibachi at the Japanese Restaurant. Breakfast was great. I really can’t say enough good things about our experience. We will be back!

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely resort with a major flaw

    This is a very good resort. We stayed for 8 days in an ocean partial view . The room was kept spotless by the staff. Food was good for an all inclusive but wouldn’t recommend the steak at Hana. One complaint, and it is a big one, is regarding the music at the main pool. They should be playing a VARIETY on music not just techno pop which is what they mostly play. We felt that the entertainment staff were playing music that they liked and not music to suit the guests at the pool. It became boring and annoying to hear it all day. Since the average age was approximately 35 when we were there it was not appropriate. Please management can you review the playlist with the entertainment staff to ensure we don’t have to endure techo pop all day

    Dec 09, 2024