Location
Rio BuenoProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
5985 reviews
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Nov 19, 2024The best.
This is probably the best hotel in cuba right now. We love our stay so much and we'll promise.We will be back in the future. Thank you to the wonderful team for giving us the time of our lives. Gray service gray food and I'm a great team to always go beyond their hands to please everyone.
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Nov 16, 2024
How many hidden Gems this resort have? How many???
We have been so many times to Cuba. To almost every province and many different resorts, and then, last year, we discovered this True Gem 💎 of a resort, by pure chance. I LOVE scuba diving and snorkeling and spend very most of my time doing it, trying to spend time as much as I can with my wife as well, sometimes I feel so unfair to her. But she understands, because she knows how much I LOVE being underwater. So.... Last year, in this resort, we discovered most beautiful coral reef in Cuba, right of the beach, guys from scuba center were amazing as well and diving was great, both from boat and the shore. But snorkeling and free diving was just great for me here, and I took probably my best underwater photos ever at this resort / coral reef. Now, point of this post... We came here again this year, exclusively because of the coral reef and most amazing snorkeling, and of course, most amazing people who work at this resort, who made us feel as home. I personally never felt such a connection to the place in Cuba, and strong desire to come back as soon as possible. Well, sadly for me, weather is not good this time, and any diving and snorkeling is impossible, due to the very rough sea. Still, we feel great, and always have something to do, entertainment team is doing a great job to keep the spirits up. But....... This year we were lucky enough to discover another Real Gem 💎 here. Listening Marcos Tapanes, literally gave chills to my wife and me, we were more than amazed with this gentleman's voice, we don't remember feeling anything like this before, while listening to someone singing. This God's given talent, is that, one of the many thousands, that stands out. This was where my wife and me looked at each other and thought, "we could listen to this divine voice forever". He took our breath away, blew us out completely. We could listen to him entire day, every day, Don't care about beach, corals, scuba diving, we never heard anything like this before ❤️🇨🇺🎙️🎶 How many Hidden Gems do you people have here??? 🥰❤️🇨🇺❤️🇨🇺💪💎🎙️😊 How many ??? 😊
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Nov 14, 2024
The best!!
Another amazing time in the best hotel of Cuba. Great service and beautiful people all over the place and humble and kind people in the country. We loved our room. We loved our food. We basically loved everything about this such a special piece of paradise. We will return.
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Nov 13, 2024
The very best.
For the second time, we enjoy a beautiful vacation in this magnificent hotel. In which the staff may's everything. I'm goes beyond their hands to please every customer of the hotel. Cleanliness and gray service are the highlight update facility . In general, it was a great place. And for sure we will be back in the future. To enjoy another memorable time in our favorite hotel of cuba
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Nov 12, 2024
Great again
We spent a Great Time in this beautiful hotel for the Fifth time and all we can say is good things about the Services The People and or vacation in general. We Will return in 2025 and we Are already Looking Forward to Enjoy in this Amazing Resort again and the country en general. Thank you everyone.