These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- BAREFOOTSnack bar on the beach. Offering a selection of exquisite dishes that provide all the energy you need to enjoy fantastic Bavaro beach.
- BAZAARFood truck and buffet station with modern menu. Cuisine type: American diner/buffet. (*) Opening winter 2019.
- Cape NaoBeachside a la carte restaurant, open for lunch and dinner. Exclusive for The Level.•Meals Served: Lunch | Snacks | Dinner.•Menu Type: A la carte•Reservations: Not Required
- HOKKAIDO ($)A vivid reflection of Japanese cuisine and tradition on your plate. Hokkaido exudes a genuine Asian air, from the moment you cross the outer bridge and plunge into the delicious world of teppanyaki or sushi. Enjoy a refreshing cocktail in the chill-out room while your dishes are made and come prepared to enjoy an incredible experience of live cooking in the purest Japanese style.
- LA HACIENDAJust like on a Hacienda ranch, where the essence of Tex-Mex cuisine is enjoyed and savored in every dish. The Mexican chef prepares all the nachos, fajitas and chili con carne that everyone loves so much. Although traditionally spicy, the dishes are also suitable for more sensitive taste buds.
- MERKADOOcean front buffet restaurant.
- O GRILLESnack bar inside the Splash Park with picnic-style seating.
- RIVIERAAll-day buffet or a la carte service for lunch and dinner. This exclusive restaurant offers the finest international cuisine. Be surprised by the chef's recommendations and enjoy a pleasant evening in a stunning setting next to one of the swimming pools. *Reserved for The Level guests.
- RossoItalian cuisine•Air-Conditioned•Meals Served: Dinner•Menu Type: A la carte•Dress Code: Footwear Required | Ladies Semi-Formal | Long Pants Required | No Swimsuits | No Beachwear
- RumbaInternational buffet offering the perfect blend of flavors with stunning sea views.• Meals Served: Breakfast | Lunch | Dinner.• Menu Type: Buffet• Reservations: Not Required• Cuisine Type: International• Dress Code: Footwear Required | No Swimsuits
- TauroGrill to share the best cuts of meat with family and friends.•Air-Conditioned•Meals Served: Dinner•Menu Type: A la carte•Reservations: Not Required•Cuisine Type: Grill, meat•Dress Code: Footwear Required | Long Pants Required | Ladies Semi-Formal | No Beachwear | No Swimsuits
- TaurusMediterranean restaurant where you can sense the essence of the regions as soon as you walk in. Savor the tastiest traditional meat and fish dishes accompanied by an exquisite full-bodied
wine and make your dinner an unforgettable experience. - Various Bars & LoungesBars:
• Pool Bar: Offering poolside refreshment.
• Bargaritas: Casual bar with a friendly and entertaining atmosphere.
• Sapphire Bar: Modern and elegant holding bar, located between Tauro and Rosso.• Bar At Rumba: Casual bar with privilege's views of Bavaro beach.• Bar At Riviera: Exclusive to the level, located at Riviera restaurant.
- Casino†
- Children welcome
- Elevators
- Gift/News stand†
- Laundry/Valet service†
- Medical Facilities Service†
- Room service†
- Safe deposit box†
- Spa†
- Business Center†
- Meeting/Board Rooms†
- Wireless Connectivity†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court1 basketball court: complimentary equipment available; lit for evening plays ($), lessons ($).
- Children's program, onsite †Kids Club open for children from 8 months to 13 years; swimming pool, playground slides, protected garden area for playing volleyball and football, billiard and Ping-Pong tables, restrooms for babies, videogames room, mini buffet, and activities program organized by age.
- Kayaking †
- Motorized Water Sports †
- Non-Motorized Water Sports †Non-motorized sports included: kayaks, canoes, windsurfers, water bikes, snorkel gear, and scuba diving tryouts.
- Pool
4 swimming pools
Splash Island WaterPark
- Spa †Yhi Spa & Wellness Center ($): sauna, steam room, Jacuzzi, beauty salon, indoor and outdoor massage therapies, facials and special body treatments.
- Tennis court7 tennis courts
- Volleyball †beach and water volleyball
- Golf †Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($).
50% OFF the Regular Green Fee with golf cart included.
- Palma Real Shopping VillageThis prestigious shopping center offers more than 45 international and local brands, restaurants, bars, banks, a supermarket and a pharmacy.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
7191 reviews
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Apr 22, 2025Spa best
Mary luz , spa melia caribe was an amazing massage technician. I definitely recommend everyone who comes to resort to ask for her. It was worth.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🌴🌴🌴🌴🌴🌴❤️❤️❤️🇩🇴🇩🇴❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Apr 22, 2025Lovely Setting, but Disappointing Service and a Pushy Sales Pitch
We just returned from a 7-night stay at the Melia Caribe Beach Resort in Punta Cana, and while there were a few positives, the overall experience left much to be desired — particularly due to the resort's surprising focus on upselling rather than hospitality. The Good: The resort itself is set in a beautiful location. The free WiFi was reliable throughout the property — a nice perk — and the bed was very comfortable. The kids’ water park was a real highlight and a great way to keep little ones entertained. When staff were motivated (usually by tips), they could be quite helpful. The Frustrating: On our second day, we were approached by a concierge named Pierre, who invited us to meet him after breakfast for a "tour of the facilities" to help us get the most out of our stay. Sounded great — but what followed felt more like a trap. The next morning, Pierre took us by golf cart — oddly — to the neighboring Paradisus resort, where we were ushered into a sleek lounge, greeted with champagne and soft drinks for the kids, and handed off to another staff member. What we thought was a friendly orientation quickly turned into a high-pressure sales pitch for the Melia Vacation Club membership. It became clear we were only there so Pierre could "deliver" us to the sales team. Despite politely declining and asking to take the information home, the saleswoman persisted — and eventually returned with a manager when we asked to leave. The price? $4,000 a year, casually written on a blank piece of paper. When we insisted again on leaving, we were handed an outdated brochure from the previous year — nothing we had just discussed was in writing. It felt manipulative and completely out of place for what was supposed to be a relaxing vacation. Definitely not how we expected to spend part of our second day. Other Issues: Service was inconsistent. Without an obvious tip, many staff seemed uninterested in helping. Food at the buffet was below average, and service was extremely slow. Drinks varied wildly from bar to bar, even ordering the same cocktail on different days. Kids' games room was neglected and clearly not maintained — broken machines, no staff around. Rooms were outdated and in disrepair: broken toilet seats, towel holders, shelving, door latches, even a faulty safe. Everything seemed like it had been broken for some time with no sign of upkeep. Evening entertainment was underwhelming for a resort of this size and reputation. Final Thoughts: The Melia Caribe Beach has potential, especially for families — but it's bogged down by lackluster service, poor maintenance, and unexpected sales tactics that left a bad taste. If you're planning a trip here, just be aware of what you're getting into. This is not a stress-free, five-star experience — it’s a beautiful setting let down by management priorities and inconsistent service.
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Apr 21, 2025Great Family Resort
Here with fam and a great resort. Pools are great, entertainment great. I think bad reviews are just about communication issues but staff does try to help when they can. Buffet is better than restaurants in our opinion. Only thing I wish they had was a sign for tips if it's necessary or ok not to. Watch out for the parrot guy on beach, once you touch parrot be ready to pay some money. Enjoy!
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Apr 21, 2025
AMAZING RESORT
The staff were all super friendly and treated us like royalty. Edinson, the bartender at Olives, made our nightly experience AMAZING! The food was delicious and had several different varieties. We highly recommend this resort to others and we will be back!
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Apr 20, 2025
Heaven
Going To Family Caribe level as an owner for 20 years absolutely the best you are my other family. Everything has been always perfect.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.