Nestled on Puerto Rico’s northeastern coast in Coco Beach t,Rio Grande, this romantic, all-suite getaway boasts beautifully-appointed, junior suites complete with dynamic amenities and a private balcony or verandah. Catering to couples, gaming-enthusiasts and spa and golf-lovers alike, guests are treated to live nightly entertainment; two 18-hole championship golf courses designed by PGA pro Tom Kite; a selection of themed restaurants and bars and a pampering menu of treatments at the full-service spa.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International : 30 miles

Property information

Year built: 2004
Accessible rooms: 8
Floors: 2
Total rooms: 486

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory The destination of Puerto Rico is non-smoking in all public areas including hotel/resort grounds. Some hotels may still have smoking designated guestrooms and may allow smoking on the beach.
Advisory The standard cancellation policy applies to all room categories unless booking a non-refundable room category. Non-refundable room categories will be 100% fully non-refundable at the time of booking.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 21
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2523 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friendliest Staff

    We had a wonderful vacation. The grounds were beautiful and all of the employees were super helpful and friendly. There were plenty of seats by the pool and beach, the food was delicious, and the drinks were fabulous! The view from the room was stunning! The bed was super comfortable too!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Resort

    Amenities and staff were top notch. The room was more than comfortable and the entire resort was clean and comfortable. Excellent food options and staff was friendly and helpful. Location was good for adventuring and touring the beautiful Eastern side of the island. We would stay again.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The bartenders at the sun trap were great

    Ricardo and Alberto at the sun trap Bar were amazing! Ricardo made us an amazing drink and Alberto took great care of us. They were extremely kind and courteous. Food was delicious. Those two deserve a raise! They were amazing bartenders! They deserve a vacation

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Soralice was great!

    Soralice, our server on Monday November 18th at the Italian restaurant at Hyatt grand Reserve, was TERRIFIC! She made it a great evening for my wife and me! Friendly; she anticipated our needs and cheerfully accommodated a special order. We will ask for again.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great bartenders

    Great hotel and lovely bartenders I met - Ricardo & Alberto at the Sand Trap. I had really good Long Island ice tea and burger. They were so friendly and very attentive, and they were this way with everyone. The service was great and they are the best! Hope to be back soon.

    Nov 18, 2024