Enjoy one of the most beautiful beaches in Punta Cana and discover the journey to your best self developed in five unique spaces that will stimulate all your senses. Tropical nature integrates perfectly with our exceptional dining options, a fabulous YHI Spa, fantastic swimming pools, and Wellness-Inclusive rooms meticulously designed to improve your rest and relaxation in partnership with Delos. Hotel for adults only (+18 years old)
Property information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
9327 reviews
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Dec 20, 2024Thank you
I really enjoyed my time in resort and Dominican Republic. All the staff were at their best service. Special thanks to Maxwell and Jeorgie the concierge really looked after us and made us feel very comfortable with their hospitality. I will come back.
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Dec 20, 2024It is worth it
I like the resort overall and would definitely recommend it. The territory is huge and there are a lot things to do. At least 3 different a-la-carte restaurants in addition to the main one + a couple of VIP places, like Quimera. The food selection is great, a lot of seafood for breakfast, lunch and dinner. A few bars open all day long, they offer mostly local alcohol, however, you can order imported drinks for an extra charge. A 25-meter swimming pool by the reception is perfect! From the down sides, there are also a few. 1. Check-in process took us about an hour between the arrival and getting to the room. 2. In order to get from lobby or deluxe room to the beach area, you need to use the road shared with the transport, if you want to walk. There are no sidewalks and huge puddles after the rain. Golf-carts are available regularly, but sometimes those are full and you need to wait 10-15 minutes for the next one. 3. The walkable trails and pavements are very slippery after the rain, as those are painted (I don’t know why).
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Dec 20, 2024Good hotel staff and facilities; very poor room
If hotel is 5 star, the room is not even 1 star; arrival experience was not friendly or professional; answers from the front desk staff : I cannot, I don’t know if we have it, let me check my manager, etc…..
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Dec 20, 2024
Style over substance
Very luxurious site, good room excellent beach and pool location. Falls down on details, coffee machine and hair dryer not working on arrival took days to resolve coffee machine, new hairdryer ran too hot to be safe. Very friendly concierge but most contact was online rather than personal.
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Dec 20, 2024
Unforgettable stay at The Level
Me and my wife recently had a getaway at The Level all inclusive. Daniel, our concierge made our entire stay so pleasant from making dinner reservations, booking spa appointments and even accommodating our specific requests, he came in handy. We can't thank you enough. Hope to see you again soon! Love from Sejung & Seung