Resort Details
- 24-hour coffee shop
- 24-hour front desk
- Child programs
- Complimentary breakfast
- Complimentary cocktails
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators Not Available
- 24-hour coffee shop
- 24-hour front desk
- Child programs
- Complimentary breakfast
- Complimentary cocktails
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Luggage service
- Meeting rooms
- Onsite laundry
- Safe deposit box
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1255 reviews
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Jan 16, 2025Location, Beach, Service, Clean has it all
We spent 6 wonderful days. The location overlooking Grand Anse and the grounds are amazing. The beach is essentially private. We enjoyed a snorkel off the beach, using the kayak and the loungers. The pool is refreshing and sparkling clean. The people are kind and food is delicious no matter the option. We are eager to return!
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Jan 14, 2025
Beautiful Resort
I recently celebrated my birthday at this boutique hotel with 11 friends, and it was an unforgettable experience! The food was absolutely amazing, the beach was stunning, and my hotel room was incredibly spacious and comfortable. A special shoutout to Laura, who went above and beyond to arrange all my events at the resort and made sure everything was perfect. She truly helped make my birthday celebration extraordinary. The staff’s attention to detail and warm hospitality made my weeklong stay so memorable. I can’t wait to return to this little slice of paradise.
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Jan 08, 2025
A truly amazing stay.
I recently had the pleasure of staying at Mount Cinnamon,and it was an unforgettable experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The luxurious accommodations, coupled with exceptional service, made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return to Mount Cinnamon on my next visit. Highly recommended!”
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Jan 07, 2025
Mount Cinnamon.
We had a wonderful NYE celebration at Mount Cinnamon. The food , the staff is great & the GM makes sure his guests are happy & having a great time. What a nice way to ring in 2025. The GM, Mario Dorantes, was incredible. He always looks out for his customers & somehow how knows what you need before you even mention it. Truly customer service is his passion.
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Jan 06, 2025Nice property, poor service
We picked this resort based on the 5 star rating. Unfortunately the experience did not live up to the rating. It’s hard to understand how this hotel was rated so high and the number of reviews that have specifically highlighted the service. I’ll start with the good - quality of food and drinks were great. The beach is very nice and the property itself is lovely. All in all, the hotel has a lot of potential. However, the service was horrible. We stayed 6 days and every day was a new disappointment. Without going into specifics, this hotel needs a full re organization of its staff and process.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a security system, and a first aid kit
Special Checkin Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know before you go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.
Renovations: The following facilities or services will be unavailable from March 8 2025 to March 9 2025 (dates subject to change): Bar/Lounge(s)BeachBreakfastChildren's clubDaily housekeepingDining venue(s)Fitness facilitiesLaundry facilitiesMeeting facilitiesRecreation facilitiesSpaSpa/Beauty servicesSupervised childcareSwimming poolTennis courts
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: 10 percent of room rate The resort fee includes:Beach accessBeach loungersBeach towelsConcierge serviceFitness center accessFitness/yoga classesHousekeepingIn-room safeLaundry facilitiesNearby fitness center accessParkingPool accessSelf parkingShuttle serviceSpa accessWiFi access (may be limited) We have included all charges provided to us by the property.
Optional Fees: Late check-out fee: USD 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.