A fantastic resort located in heaven on earth!
Occidental Cozumel is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel.
Visiting this idyllic island in the Mexican Caribbean, just a 45 minutes ferry journey from Playa del Carmen, is something you should do at least once in your lifetime. Beyond that, visiting an all-inclusive resort that is set amongst nature, with mangroves, tropical gardens, and stunning white-sand beaches, is a truly unbeatable  experience.
The hotel’s marine surroundings make it one of the top 5 scuba destinations in the world, and the resort is fully prepared to provide diving enthusiasts with everything they need to enjoy swimming amongst the dolphins and sea turtles. It also offers a wide range of other sports such as kayaking, sailing, snorkeling, and water polo, as well as facilities such as 3 pools, a spa, gym, beach club, and 7 restaurants. 
And if that’s not enough, it is also the perfect place for a couples vacation as it offers a wide variety of romantic arrangements, or a family vacation as the resort features a kid’s club and a pool just for children. 
There is also an even more luxurious and sophisticated experience writing for you at the Royal Level at Occidental Cozumel. Offering exclusive services, this boutique hotel is located within the magnificent Occidental Cozumel resort.

Location

Beach
Cancun International Airport (CUN) : 60 miles
Cozumel International Airport (CZM) : 15 miles

Property information

Year built: 2002
Last renovation: 2016
Accessible rooms: 3
Floors: 3
Total rooms: 247

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 9200 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service at the coral restaurant

    Had dinner at the Coral, and the staff did an awesome job. Thanks Danny, Claudia and Miguel for going above and beyond with your service. We really enjoyed the service you provided and we had a wonderful time. Also thanks to Chef Chakon for the delicious food.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good was so good and fresh

    I really like the whole service at Occidental Cozumel, all service was completely first class, our dinner was very good and tasty as well as the waiters Danny, Claudio, Miguel and Chef Chacón. For sure, I'll be back soon! We decide to take the experience at the Coral restaurant.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    La Carreta restaurant

    In this beautiful holiday resort is a small restaurant in a secluded corner called La Carreta. Headed by it's captain Rogelio and front of house assistant Guadalupe who provide Excellent service in a very efficient manner with a smile. No request is too difficult for them. In the kitchen Head Chef Pedro prepares beautifully presented delicious dishes from an international menu. This Fine Dining experience would comfortably compete with any that you'd get in New York, London or Paris. If you are at the Occidental in Cozumel you should NOT miss the opportunity to dine at La Carreta.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Part of a wedding

    Excellent service Attended by Danny, Luis, Claudia and Rafael In general everything has been very good ,........,..................................................................................................................

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A memorable week!

    The experience at the resort was fantastic. We really enjoyed our time there. We took a catamaran tour and snorkel at a coral reef where we saw turtles, rays, starfish ans many school of colourful fish. Special thanks to Karla at the beach and to Danny, Luis,Claudia and Rafael at the Seafood restaurant by the beach. Excellente!

    Nov 17, 2024