Resort Details

OnSite Dining
  • Beach Club
    Snack bar serving late morning snacks and lunch.
  • La Carreta
    Gourmet restaurant serving A la carte breakfast, lunch and dinner.

    *Restaurant exclusive for Royal Level Guests
  • La Piazza
    Pizzeria serving late night snacks.
  • La Posada
    Buffet, serving breakfast and dinner.
  • Los Olivos
    Offering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
  • Mexico Lindo
    Offers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.
    Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
  • Various Lounges/Bars
    - Lobby Bar
    - Relax Bar (adults-only) and Pool Bar
    - Beach Club Bar
    - La Mision Bar and Disco
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wi-Fi
On-Site Wedding Services
  • Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.

    The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activity programs for children with a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub.
  • Motorized Water Sports †
    - Jet Ski
    - Parasailing
  • Non-Motorized Water Sports
    - Snorkeling
    - Sailing
    - Kayaking
    - Windsurfing
    - Water polo
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa †
  • Tennis court
    There are 2 lit tennis courts onsite.
On-Site Attraction
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
Off-Site Attraction
  • Chankanaab Park
  • El Cedral Arqueological Zone
  • Punta Sur Park
  • San Gervasio Archeological Zone
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9420 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    3 Star Experience

    Rough resort, the villas are in disrepair. The pool looks like it should be shut down, missing tiles everywhere. The boardwalk is totally rotten & could fall over at any moment. The beach is GONE!(Don’t fall for the old photos. The waves now crash against the lunch buffet restaurant.) Most of the staff seem nice but stuff like not getting coffee at breakfast & when you do get coffee no spoons was a daily occurrence. It feels like there’s very little capital investment going into this place. They’re probably just keeping it open until they tear it down for a new resort. Don’t waste your hard earned money here.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    This was our 5th stay at Occidental. Very good every time. Nice quiet pleasant place to vacation!! Good value in my opinion.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing service

    Amazing location with great service and food on a very budget friendly cost. And the ocean crystal clear with beautiful sandy beech.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    dinner at Occidental Coral &overal review

    Staff are professional, friendly and attentive; food is solid and attention to detail is very apparent, especially with reserved dining restaurants. Beautiful locale --you can watch the sunset in open air dining. Resort is beautiful and well cared for. Staff are diligent, top notch and hard working. Snorkeling off of beach is excellent.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Staff at Occidental

    Our waitress Zuemy was the best… sometimes other waiters forgot or took a long while for beverages or coffee at Buffet. The greeters were nice as well.. Ivis was a great bartender Sad that there were no Kayaks or SUPs… hard to get info on things… kept on being referred to 2 pp at front desk and they were always busy always working hard. Resort is beautiful, pool was great

    Feb 19, 2025
Hotel advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 Mexican Pesos (approx. $4.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Transfer Policy - 
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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