Resort Details
- Le BuffetInternational Buffet Service (breakfast, lunch and dinner).
- Los OlivosA la carte Italian specialties.
- MariachiA la carte Mexican specialties.
- Royal Level restaurantExclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
- Various Bars and Lounges-Royal Level Bar
-Pool bar
-Lobby bar
-Snack bar-Pool bar royal level
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours†
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
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Wedding Packages
New Beginnings Package:
- Wedding Coordinator services and assistance
- Marriage License
- Minister of Justice (Available Monday to Friday, subject to ministers schedule)
- Legal translation of all documents
- Wedding cake for up to 20 people
- A bottle of sparkling wine for Bride and Groom's toast following ceremony
- Dinner reservations for up to ten guest at one of our restaurants
- Bridal Bouquet and Groom's Boutonniere
- Wedding site decoration
- White linen decor for chairs and table
- CD player during ceremony
With a minimum of 15 rooms the Bride and Groom receive:
- Strawberries dipped in chocolate
- Romantic dinner for the newlyweds on the Beach
- 10 percent discount on couples massage at massage center
† Fees may apply
- Children's poolThere is one kid's splash pool onsite.
- Children's program, onsite
Kid's Club supervised activities for children from 4 to 12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Motorized Water Sports Available
- Non-Motorized Water Sports †Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
- Pool
There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.
There are chaise lounges and towel service by the pool area.
- Tennis courtLighted tennis courts
- Golf †Golf course located within a mile of the property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
10435 reviews
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Mar 31, 2025Palacios48
Service was fairly but Terrible cleaning furniture needs to be upgraded and need someone to supervise that rooms get clean every day
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Mar 31, 2025March, 2025
I love this hotel and the staff who make your stay very enjoyable. The location is perfect, right on the beach and across from a hospital and a few steps away from a mall that has a laundry service to wash, dry and press your clothing for a very reasonable price. Our room was very comfortable and clean and the food offers are very healthy. I would recommend staying at this hotel and enjoying all the beauty and comfort offerred here.
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Mar 30, 2025Senior getaway
We went for 3 weeks after 62 years of marriage. We have been to almost every occidental property and would rank this as one of the best; but have only stayed in Royal sections so can only judge it on that.
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Mar 30, 2025
Great all inclusive
A great resort: excellent food, efficient and friendly service, amazing beach and pools. Will be returning for sure.
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Mar 29, 2025
We loved it!
We were very impressed with this resort. It was much smaller than many of the places we have stayed but we really enjoyed it. Absolutely beautiful. The front desk service was very kind and courteous. The hotel and rooms were spotless and the staff were constantly asking if everything was good or if we needed anything. There were only 3 a la carte restaurants which is typical for this size resort. All three were delicious and the waiters were excellent. Especially Roman at the Italian restaurant. The buffet had a good variety the food was very fresh. Breakfast was so good. Omelettes were superb. The pool area is small and would probably be crowded during a more busy time however we had no problems. It was clean and well maintained. This is definitely a low key resort very laid back and much more quiet than most. I would recommend for couples looking for a laid back, peaceful vacation. I would not recommend for those looking for families look for a huge variety of activities or those looking for a party resort.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed