Resort Details
- Le BuffetInternational Buffet Service (breakfast, lunch and dinner).
- Los OlivosA la carte Italian specialties.
- MariachiA la carte Mexican specialties.
- Royal Level restaurantExclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
- Various Bars and Lounges-Royal Level Bar
-Pool bar
-Lobby bar
-Snack bar-Pool bar royal level
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours†
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
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Wedding Packages
New Beginnings Package:
- Wedding Coordinator services and assistance
- Marriage License
- Minister of Justice (Available Monday to Friday, subject to ministers schedule)
- Legal translation of all documents
- Wedding cake for up to 20 people
- A bottle of sparkling wine for Bride and Groom's toast following ceremony
- Dinner reservations for up to ten guest at one of our restaurants
- Bridal Bouquet and Groom's Boutonniere
- Wedding site decoration
- White linen decor for chairs and table
- CD player during ceremony
With a minimum of 15 rooms the Bride and Groom receive:
- Strawberries dipped in chocolate
- Romantic dinner for the newlyweds on the Beach
- 10 percent discount on couples massage at massage center
† Fees may apply
- Children's poolThere is one kid's splash pool onsite.
- Children's program, onsite
Kid's Club supervised activities for children from 4 to 12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Motorized Water Sports Available
- Non-Motorized Water Sports †Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
- Pool
There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.
There are chaise lounges and towel service by the pool area.
- Tennis courtLighted tennis courts
- Golf †Golf course located within a mile of the property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
10341 reviews
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Feb 21, 2025Fun in the Sun
What make this place better than others is the staff. The Bartenders Aurelio Rios & Andres Herrera are masters at their craft. The food is well prepared and the room was clean and functional in design.
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Feb 21, 2025Occidental is Top Notch
Our 3rd time here. Will be back. Fantastic resort, great location and excellent food. The stand out is always the staff. Very friendly, inviting and helpful. Special thanks to Tito and Antonio and the 2 ladies at Royal Restaurant. Gabriela at front desk. Francisco. Isabel and Oscar at lounge bar. Manny, Luis and cook Aldo at Tepenyaki. Rafael at Olivos. Marisol, Carly, Octavia, Jesus and Anani at buffett. Jesus and Carlos from Animation. Aldo and Julio at pool bar. Cannario and Augustin at Royal Pool Bar.
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Feb 18, 2025
A nice slice of paradise!!
This was our first time at this resort and overall the experience was fantastic. Great food and service. Our service was highlighted by two of the main bartenders in the lobby Rene and Oscar. The resort was clean and set up very well. It was an extremely relaxing vacation and would definitely recommend. The one down side if there was one, was making reservations for dinner. Just not a fan of that. But not a deal breaker.
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Feb 18, 2025
GREAT experience!!
The resort was great with beautiful views, great service and just an overall fantastic experience! There were tons of activities for a good laugh which kept us entertained. The Japanese à la cart is a must. I have to give a shout out to our favourite poolside waiter, Julio Lavios who always had a smile on his face and was so very friendly. We will definitely be back!!
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Feb 17, 2025
Great family vacation
We really enjoyed our stay here! Beds were very comfortable, the most comfortable I've found in our Mexico stays. The ground are very well kept and clean. Food was good- average to a little above average buffet and the specialty restaurants were great. All of the staff were friendly and professional. We did the Royal club for the room size. It was also nice for the pool and restaurant reservations. We found it worth the $ but you can definitely have a completely enjoyable experience without being Royal. The beach is great for walking and splashing in the ocean as with pretty much anywhere in Nuevo Vallarta. Nightly entertainment was hit and miss but you can tell they put a lot of effort into it. Our kids are teens so can't speak to the kid's club. We would definitely return in the future if the cards lined up!
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed