Resort Details

OnSite Dining
  • D'Oriental
    A serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table. 
  • L'Buffet
    Featuring an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.

  • The Grill
    Light lunch and snacks offered.
  • The Italian
    Offering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
  • Various Lounges/Bars
    - The Snack Bar / Drinks
    - The Lobby Bar / Cocktails
    - The Disco / Drinks & dancing
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Ask about our Premium Wedding Packages: 'Memories and Grand Love'

    Requirements for Weddings in Costa Rica
    Birth Certificates of both (Bride and Groom): Original and copy
    Passport: Original and copy
    Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
    Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
    Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
    The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
    Ceremony must be scheduled with officials at least one month in advance.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †

    For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda. 

    New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:

    Charter boats are available for larger groups.

    - Instructors are PADI certified; Logbooks and materials are included in certification courses

    - Daily dives are scheduled to convenient locations. 

    - Equipment and wet-suit rentals available.

    - Night dives scheduled for 4 divers minimum.

  • Non-Motorized Water Sports
    The water sports office provides equipment to kayak and snorkel.

    Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching.
  • Pool
    There are 2 pools onsite.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 lit tennis court onsite.
Off-Site Recreation
  • Gambling †
    Coco Beach Casino at Coco Bay Hotel
  • Golf †
    A golf course is located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly entertainment with live music at the lobby terrace.

    The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
Off-Site Attraction
  • Arenal Volcano
  • Palo Verde River
  • Rincon de la vieja volcano, hot spring water, cano
  • Water Fall
  • Other Local Attractions
    The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7791 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our trip to Costa Rica Occidental Papagayo

    The reception needs to be more organized with a printer at all stations. They were saying that you are supposed to be welcome with a drink but we were not and not a big Hello. You can use the transport or walk if you are in shape. Our room was the highest in the mountain and we had a nice view of the beach. We got to reserve to the restaurant à la carte and very happy about it. The internet is good. There is 2 pools but not a lot of shade and not a lot of umbrella. The food is good. We would come back anytime. It's the first that we get special treatment because we have a time share. Special room, special place at the pool.

    Feb 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun with Yasniry at Occidental Papagayo I. costa rica

    We really enjoyed Yasniry in entertainment! She was a delight and made us feel at home. Always smiling and making fun wherever we were. The Disco, the pool the grill….she was everywhere 🥰. Costa Rica!!

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Generally good but they need to fix a few things in Premium.

    The hotel was lovely and the food was amazing. However we took the Premium as we always have at it’s sister resort, Barcelo Tambor, and we did not find it worth while. At Tambor there is a wonderful spread for breakfast, lunch and dinner if you choose not to eat at a restaurant. At Papagayo, the food was the same, fries and some beef all day for 3 meals. Other services like check-in where no different than regular. We waited 3 hours for our luggage to our room before we went and got it ourselves and carried it up 2 stories (we are seniors). The room was OK but facing the pool and quite noisy until 5PM. The beach was fantastic, calm and beautiful and the staff was generally very helpful and cheery. I had a wonderful massage with Dana at the spa. We would go back but either book the large suites up the hill with a golf cart or just the regular rooms.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top notch all inclusive property

    Absolutely beautiful property. Quieter clientele. Lots of stairs gets you into shape! The staff are wonderful! The food is quite good if you are not overly fussy - something for everyone's taste.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Lots of steps and lack of shade.

    Lots of steps and lack of shade. Accommodations could be spruced up a bit. Pool tile/grout/in-pool lounge chairs look like they need to be cleaned. Workers work hard but could be friendlier (could be a translation issue). Nice entertainment in the lobby and around the pool. Change of lunch menu varieties at the Snack Restaurant might be nice.

    Feb 19, 2025
Hotel advisories
  • Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
  • Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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