Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
7911 reviews
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Apr 23, 2025Pick another resort
I usually do not take reviews to seriously, but we wish we had for this trip. The resort itself is lovely, rooms are quite nice with comfortable beds and nice bathroom. The maid service is hit or miss, some days you got towels and other days we had to go ask for towels. Same with stocking refrigerator and coffee supplies. Tipping does not even seem to make a difference. The main pool was nice, but after 3 days they took all the umbrellas away and it was extremely HOT! Their response was it was too windy. Only the last 2 days we were there was it really windy. Once the shade was gone, we had to retreat to our room or lobby area. Yes there are many stairs, but we found ways around some of them, but you can also call for a golf cart ride, so wasn't that big of a deal. The smaller pool by the beach needs a good cleaning, only went there once. Beach is nice but open to locals selling all kinds of things and when the tide comes in the beach is gone. Now for the absolute worst part of this resort, the FOOD!! We have never, in 30 years of visiting various all inclusives, had such horrible, tasteless, repetitive and unappetizing food. There were times when I could hardly find something to eat. Breakfast wasn't too bad, lunch was not good, even snack bar near pool was not good. Your best bet is the specialty restaurants that we could always find a nice dinner at. I guess from now on we will take reviews a little more serious.
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Apr 23, 2025Beautiful area
We had a good time. The resort is beautiful but it has a lot of steps. They offer transport to the beach from lobby. We didn’t use it but offered. The food was okay.
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Apr 23, 2025
Grandma's Resort
This resort is for the retired who does not want tondo much activities and who do not care about the lackkod entertainment on the resort. The food was fair. And that's being nice. It definitely could have been better. For all inclusive the fridge in the room had just 2 beers. We had to call for soda. 2 guests in the room and they gave 1 of each soda. No alcohol was in the room. Very disappointing. This resort is for the retired. Young adults or adventurous travelers need NOT to stay here. It was BORING and lackluster. I feel cheated. I don't feel like I got my money's worth. The best servoce was the shuttle. Always available and friendly. Jill in the restaurant was very nice. However the servers are not attentive and very forgetful when asking for beverages. This place gets 1-2 stars.
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Apr 22, 2025very poor!
I do NOT recommend this resort. The staff was not trained properly, did not clean the room thoroughly, did not replace towels. The a/c in the room and the safe needed maintenance. I had a medically urgent situation and the staff did not speak english nor did they care about helping me find care! I was told they could accomodate my dietary needs and they did NOT.
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Apr 21, 2025
Review in my opinion
Absolutely had a wonderful time and the views where stunning. Would like to return someday. Only drawback was the heat. Man it was hot. lol.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed