Occidental Punta Cana - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

12701 reviews

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  Mixed feelings, won’t return

  Visited 5 days after a cruise as solo female traveller. Room huge & clean. Grounds around hotel amazingly well kept. Food awful. Buffet cross contamination, not enough serving spoons. Was ill 1st night after eating at main buffet. Used a la carte restaurants but no better. Waitresses/ bar staff in lobby bar very friendly but other areas rude (snack bar in particular) not accepting of single female. Will never return to this hotel

  Dec 26, 2025
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  Nice

  Nice to have Night club in the hotel and starlin is really good man 🤩, best experience with him, the drinks also really well

  Dec 25, 2025
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  Great family resort!!

  Despite some crappy reviews about food we found the number of restaurants and the choices of food at this hotel great. We loved the steakhouse and the Mexican a la carte restaurants. The seafood restaurant was okay but really not up our alley. Bar lines went relatively fast and drinks for the most part were good. The beach does struggle with seagrass after the storms but they do have a tractor that goes up and down to get rid of it. Ocean swimming area is small as there is a fairly strong undertow and the waves can hit hard but are fun to play in. Our family loved it and would definitely recommend it,

  Dec 25, 2025
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  Excellent visit to Occidental Punta Cana!

  Awesome time, great staff, excellent food and drinks! Starlin is great at the Las Cayenas Bar! Gotta try the Mamajuana!

  Dec 25, 2025
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  Budget Resort with Some Beauty and Lots Lacking

  We knew this was a good deal on 7 nights for 3 rooms during the Holiday season. I did lots of research and knew what to expect would be lacking. Unfortunately it was just more disappointing than we expected. There were many staff that were incredible. The rooms were a bit in disrepair with ceilings falling in/paint peeling, large cockroach in our room the first night, gaps under doors which allowed more bugs in, hard to maintain a constant temperature, many missing days of room cleaning/maintenance even in the suites and the rest of the resort had struggles like the unknown system of how to make reservations for meals, quite a few staff who seemed to think you should be grateful to be there and receive whatever you got even if it’s not what you should have, no beach or pool service with extremely long lines at the one beach bar and one pool bar for such a big resort. Being English speaking it was a bigger challenge to communicate than we’ve had at other resorts - not a negative just a heads up. Again, for the price maybe it’s all acceptable, but we’ve just experienced much nicer options in the Punta Cana area.

  Dec 25, 2025