Resort Details

Dining
OnSite Dining
  • Beach Club
    A barefoot-friendly, open-air, poolside restaurant serving lunch specials and drinks daily.
  • Caracolas
    Serving seafood specialties. Reservations required.
  • D'Oriental
    Serving delicious Asian cuisine. Reservations required.
  • El Alcazar Buffet

    Serving breakfast, lunch and dinner.

  • La Hacienda
    Mexican restaurant. Reservations required.
  • La Taqueria
    Serving Mexican-style tacos. Reservations required.
  • Las Reses
    Serving steakhouse specialities. Reservations required.
  • Snack Bars
    - Las Canas
    - La Fontana
  • Various Lounges/Bars

    - Lobby Bar
    - Beach Club
    - Las Canas
    - Palmera Bar
    - La Fontana
    - Cayena Bar
    - Lounge Bar First Club
    - Arena Bar
    - Beach Bar First Club
    - Mangu Disco Bar

  • Via Veneto
    Serving Italian-style cuisine. Reservations required.
On-Site Amenities
  • 24-hour front desk
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    The Kids Club accommodates children with supervised games, sports, playground and a kids-only swimming pool and a mini Disco.
  • Direct access to a beach
  • Fitness center on-site
  • Gambling †
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports †
    Banana boats
    Party boats
    Snorkeling tours
    Tub
    Water Skiing
    Deep sea fishing
    Diving
    Parasailing
    Boat rides
    Taxiboat
  • Non-Motorized Water Sports
    Snorkeling gear
    scuba clinics
    Aerobics
    Aqua aerobics
    Pool and Beach Volleyball
    Water-polo
    Tennis
    Ping pong
    Windsurfing
    Kayak
    Archery and shooting
  • Pool
    Three dazzling, lagoon-style swimming pools - one dedicated to children only as part of the Kids Club. Comfortable chaise lounges and thatched-roof palapas can be found every few steps along the resort's stunning stretch of white sand beach This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    The resort showcases live, nightly entertainment in the open-air amphitheater. Several times a week, the Occidental Fun Club Band, our exclusive orchestra, performs live music for audiences of all ages
Off-Site Attraction
  • Other Local Attractions
    SCUBA diving trips and catamarans.

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 12531 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very worthy high recommend

    Staff are all warm, peaceful atmosphere, very nice beach, room is clean, their gym is very nice as well, food is also delicious!

    Nov 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful vacation. Beautiful people

    Wonderful time. Great staff. Clean rooms. Had a few issues at check in but it was still a wonderful vacation. Beautiful beach.

    Nov 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good

    It was a very good hope the guys at the disco took care of us the best, we had a great time, jery luis and Alberto family along with starling Sabino, they gave us the best attention

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible experience! I don’t recommended to anyone!

    Terrible experience! We stayed at the hotel for a week, and the lady in charge of restaurant reservations, Motta, was completely unhelpful. We gave her our availability every day and she never managed to make a reservation. We even tipped her $60, but it felt like she expected even more just to do her job—or rather, to do nothing at all. The cleanliness was horrible: bathrooms had mold, mildew, and limescale; the walls were dirty, glass surfaces covered in fingerprints, and the whole room was dusty. The air conditioning barely worked. We called the front desk several times and when a technician came, he said it needed cleaning but never did it. If you have allergies, this is definitely not your place. The food was misleading. I ordered a stuffed pastelón, asked if it was chicken, and they said yes—but it was crab. My mouth started itching and my eyes watered immediately. I’m allergic to seafood, and thankfully I had my medication with me. Otherwise, things could have gone very wrong. Everything was simply terrible. I wouldn’t return, and I don’t recommend it to anyone looking for peace, comfort, or a truly relaxing vacation.

    Nov 12, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It is ok, but not excellent

    The hotel is OK when it comes to entertainment and location, but if you are a clean freak, please do not book it. The room was poorly cleaned and not only once I had issues with dirty glasses, plates, etc. The beach is beautiful and the pools are very nice. Staff - very low english level and not very friendly to foreigners.

    Nov 11, 2025
Hotel advisories
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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