Hotel Promotions
Privilege Amenities

The privilege categories include the following amenities:

* Private check-in and check-out

* Personalized concierge

* Welcome gift upon arrival  (bottle of wine in room)

* Discounts in Despacio Spa and Dive It! Center

* International newspaper with Press Reader app

* Exclusive WiFi network

* Dinner in other hotels of the Ocean family

* Full minibar

* Discounts in Despacio Spa and Dive It! Center

* Bathrobe and slippers in the room

* Pillow menu and turn down service

* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service

* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay

* Privilege beach including lounge chairs, private waiter, and beach concierge

* Privilege kids: Welcome daisy kit and special daisy bath amenities.

Redemption information will be provided by the hotel at check-in

Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Crossover Program.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 10 Dec 2024 to 23 Dec 2026
Travel Dates: 10 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 14 Oct 2022 to 23 Dec 2025
Travel Dates: 14 Oct 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Meals, national drinks, cocktails and snacks included 24 hours.  (The wine menu at all the restaurants have an extra cost.)
• Theatre (with shows every night)
• Day and night entertainment programs
• Mini Club Daisy; day and night activities for children between 4 and 12 years old
• Teen Club; day and night activities for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 13 Jul 2021 to 23 Dec 2026
Travel Dates: 24 Dec 2021 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Blue Moon
    Gourmet French restaurant with a Caribbean twist.

  • El Carey & La Tortuga
    Buffet restaurant with wide variety of specialities and international cuisine.

  • IL Mascherati Di Venezia
    Stylish Italian restaurant with unique décor inspired by the atmosphere of Venice's Carnival.

  • Margarita
    Gourmet French restaurant with a Caribbean twist.

  • Mike's Coffee
    Specialty teas, coffees and home-made cakes.

  • Route 66
    À la carte American restaurant decorated in an authentic 1930s style.

  • Sensai Restaurant
    Asian restaurant with night-time show cooking for an entertaining evening. Enjoy the culinary japanese specialties and culture of the region in a Caribbean setting.


  • Steak House
    The chef at this restaurant serves up special and light dishes in pleasant, laid-back surroundings. With views of the hotel plaza and its tropical gardens, it's the ideal place to enjoy a light dish.

  • Various Lounges/Bars

    - Las Palmeras Swim-up Bar 
    - El Cocotal Pool Bar
    - Over Time Sport Bar
    - Wave Disco Bar
    - Luna Bar
    - La Cana Bar
    - Tortuga Carey Bar
    - Bar Arenal
    - Piano Lounge Bar
    - Lobby Bar

  • Villa Marina
    Buffet restaurant on the beach with hot and cold dishes and show cooking.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services

  • Please contact hotel directly for information regarding pricing and availability.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activities can change depending on numbers of children participating.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 outdoor hot tub.
  • Motorized Water Sports †
    - Banana Boat
    - Tubio Boat
    - Aquatic ski
    - Fishing
  • Non-Motorized Water Sports †
    - Snorkeling
    - Kayaking
    - Windsurfing
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
On-Site Attraction
  • On-site Entertainment
    Dominican Roots, Lion King, Azucar, African show, International Show, Chicago and others.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 20516 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    really good hotel 10 out of 10 and I will return for the good service and animations.

    I had a really good experience in the hotel ,food really good, the entertaining is pretty good ,Henry Ramos chipijamer the best entertaining guy the food delicious 10 out of 10 mr Ariel have a good group with shows every night. pool good .lovee

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Staff great management not so much.

    Guest safety was not managers 1st priority. Casino is a scam and the hotel promotes them but says they are independent.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best quality for the price. Very clean with amazing food!

    Very nice, very clean resort with the best tasting food and with the best selection we have been to. The beach is beautiful and clean but they could have more beds and especially more shaded areas, perhaps some more palm trees? The staff was good, we never felt like they wanted a tip in order to give proper service or to do their jobs respectfully - we have experienced that in Mexico last August at a place that was way more expensive than this resort. The quality, food and serves compared to the money we paid is by far the best all inclusive resort we ever been to! We have been to many different ones in Mexico and once before to DR (that one was terrible). The Blue Moon Restaurant was excellent, I warmly recommend it! We didn't try any of the other ones. Reserved the Japanese one but it is that circus style with the cook in the center doing all the crazy loud entertainment, so we did not stay. I like a quiet dinner. The average age was quiet high when we were there (50+) with few children but they all were surprisingly well behaved! Sometimes the music was a bit much but didn't last long. I wish they would turn it to a lower volume. The whole beach don't need to hear it and some of the music was more fitting for a drug fueled techno party. Special thanks to one of the servers called Washington! He seemed to have been trained or just a natural.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thomas was the best!!

    This is my second time at this resort and once again amazing!! We had Thomas as a butler and he went above and beyond to make sure our stay was stress free. He was very good with communicating through what’s app. Anything thing we needed he was right there to help us. I will definitely be coming back and requesting Thomas. Our last night here he decorated our room so nicely. My boyfriend and I really do appreciate everything Thomas did for us😊

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing hospitality

    Yulibel is an amazing worker and made the trip very fun! Hospitality was amazing and made me feel very welcomed in a place i was not familiar with! All staff was awesome but Yulibel went above and beyond to make us all feel welcome and cared for!

    Mar 27, 2025
Hotel advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.
General Policy
  • Check in: 3:00 PM
  • Check out: 1:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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