Resort Details
- Blue Moon
Romantic evening meals with a wide range of international cuisine.
- Casa del Mar
Buffet restaurant with international cuisine.
- Daisy Snack BarLocated by the north swimming pool - children's club area.
- Hacienda Los Girasoles
A la carte Mexican restaurant.
- La Petite Crêperie
Serving sweet and savory crêpes, a selection of salads and pizzas.
- Lobby BarOur Lobby Bar has free Wi-Fi and is located in between the two receptions. Elegantly decorated this casual bar has an impressive view of the beautiful Caribbean Sea, and it is a great place to relax a while and have a few refreshing drinks with friends.
- Mike's Coffee
Speciality teas, coffees and home-made cakes.
- Privilege LoungeAvailability of premium drinks, wine selection, coffee and tea available all day. A la carte restaurant serving breakfast, lunch and dinner.
- Ritratto d'Italia
A la carte Italian restaurant.
- Route 66
American restaurant.
- Sensai
Asian restaurant with two tables with teppanyaki grills and A la carte service.
- Villa MarinaBeach restaurant with grilled Caribbean dishes. Snacks (lunch) and A la carte dishes (dinner).
- 24-hour front desk
- Babysitting†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Babysitting†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Smoke-free property
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports†
- Business Center†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-siteIncluding resistance machines, exercise bike, treadmill, cross-trainer, step machine.
- Non-Motorized Water Sports †
- PoolThere are 4 pools on-site and a swim-up bar.
- Spa †In the Despacio Spa Centre you can enjoy our water area and fitness room as well as an inspiring range of beauty treatments and massages.
- Tennis court †
- Golf †Golf Course located within a mile of property.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
23187 reviews
-
Apr 25, 2025The best experience
Gustavo Alejandro eduardo Antonio Hilda Henry and Alfredo the best bartenders, always looking after us all day long. We will definitely return because of the wonderful staff, so attentive. Always remember our drinks which are poured without asking making the best holiday
-
Apr 25, 2025
Great family experience
Great experience at the privilege level. Staff was great, especially Emmanuel, Carlos, and the women in the privilege lounge who always brought amazing drinks quickly. The Barista at Mike's coffee also went above and beyond, she made amazing coffee drinks. Thank you!
-
Apr 25, 2025
Great service with Privilege!
The service at the Privilege Lounge was spectacular. Emmanuel, Eduardo, Jesus and Miguel all catered to my family's needs and they interacted well with my 2 daughters and they were always attentive and extremely polite. We will be back. Thank you Emmanuel, Jesus, Eduardo, and Miguel.
-
Apr 24, 2025
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Book this trip!
Don’t even hesitate - Book this trip!! We stayed April 16-23, 2025 in a Junior Privilege Oceanview Suite in Building 7 and it was beautiful! We are already trying to plan our next trip back😊. The resort is absolutely amazing. Everything from food & drinks, cleanliness, pools, beach, room, etc. the list truly goes on & on! There is something for everyone …. Then on top of it all, what elevates the entire experience even further is the customer service from the amazing staff. Everyone we interacted with made us feel so welcome, warm and safe. Familia, as they say 🥰! I have some special shout outs, and truly regret not writing down more names to thank! Our butler Luis - you made our trip so special and made us laugh so hard (and me too loud LOL) on countless occasions as you know!! 🤪😂 thanks for putting up with us and making our stay special and memorable. Of course a special shout out for going above and beyond when we requested a new bed for our room. Thank you again - Our trip wouldn’t have been the same without you!! Thank you also to Oscar & Arturo at the Privilege Lounge, along with every other staff member we met there. You all truly made us feel like famillia and took such good care of us. I knew walking into the lounge I’d be getting a warm welcome no matter who was there. Mateo at the lobby bar! can’t forget to give a special shout out to you, along with all the other amazing bartenders there. Thanks for all the grey goose & orange juice 🤪🥰 Final thank yous go to Claudia at privilege el beso pool, bartenders at main pool and the towel artist at the privilege main pool (so sorry I didn’t write down your names!!) Once again, don’t hesitate if you’re on the fence about this resort!
-
Apr 23, 2025
Excellent experience!
Everything was great! Carlos the butler was exceptional! I'm so glad to visit this hotel. About the restaurant in Privileged section was very nice and the waiter Manuel very helpful and kind. Pictures taken with the tucan amazing! Thanks a lot, see you next year for sure.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed