Ocean Eden Bay Resort - All inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

2037 reviews

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  Amazing

  We had a great time we loved everything about the trip . We especially enjoyed the activities and dimario was great he had a great vibe and made the trip exciting . It was one of my favorite trips ever . Jamaica was great and I give this place a 10 out of 10

  Apr 24, 2025
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  2025 experience

  The hotel was great to stay at I would like to come back. The entrainment team was great the dancer o brain did great job.He was so amazing that he taught me some moves to learn.He made my experience with the hotel wonderful. I would rate him a 5 star.

  Apr 22, 2025
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  Overall nice resort

  Here is the good and bad from April 2025 trip: Good: - very friendly staff -easy to get a drink -food was excellent all around -clean modern rooms Bad: -Beware of the Time share people wanting to book you for a special gift, I got trapped with this and really wasnt aware what was going on til to late, wasted 2 hours of my 2nd morning going thru the show and pressure, dont fall for it. -very small beacj with lots of coral, bring water shoes

  Apr 21, 2025
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  Wonderful resort and even more wonderful staff

  My husband and I stayed at Ocean Eden Bay for a week, we chose Preferred and had an ocean front room. I cannot say enough good things about our experience. For reference, we have stayed at many all inclusives including 8 different Sandals, 5 Rius, 2 Excellence and 4 Secrets brands in the Carribean over the last couple of decades. This was our second Ocean H10 resort experience. Our transfer to the resort was timely, we were the last hotel stop so had a slightly longer transfer time. Check in was fast. We were approached by the person selling the memberships about joining the breakfast the next day and I was firm that we were not and would not be interested and she moved on. Ocean Eden Bay doesn't have designated butlers - you use WhatsAp and any butler can respond. Even so, Omario was our butler who brought us to our room and he checked in with us from time to time during our stay. He was nicely visible and not intrusive, helped us with dinner reservations, made good recommendations and was just a nice guy to chat with. Our room was directly above the Preferred Lounge on the 2nd floor directly across from the elevators. I was a little nervous about the potential noise for this location, but we didn't experience any noise at night or in the morning whatsoever. And we found it very convenient to be close to the beach and the Preferred Lounge. We'd request the same room again. Our housekeeper, Shanika, introduced herself when we arrived at our room. The rooms were kept nicely clean, towels were replaced as needed, and Shanika took extra care to make some cute towel hearts with flower petals on our bed and placed my slippers on a mat by my bed. Our rooms were clean by mid-afternoon each day. We didn't miss the evening turndown experience we have had at other resorts. The preferred beach was nice. Not a lot of fish, but the white sands were lovely and the loungers were comfortable. We took advantage of the drink service and didn't experience any issues with delays. Mid-day after lunch we moved to the pool area and stayed in the preferred section there until we left to go get ready for dinner. The pool entertainment was fun to watch. We ate a the buffet, the French restaurant, the Italian restaurant, the Preferred Lounge, the Steak house and Marlin, all on the Eden side, and at Red Snapper on the Corral side. Both my husband and I were extremely impressed with the food. We never had a meal that we didn't like, and think that this may have been the best food experience we've had at any of the all inclusives we've stayed at. A major plus was that the deserts were fabulous - I often find that all inclusives have deserts that look pretty but are tasteless. I found out that Ocean Eden Bay makes all of their breads, pasta and deserts on prem. My favorite two restaruants were the Preferred Lounge - my husband ordered the Red Snapper which was cooked to perfection, and I absoultely loved the Coconut Panna Cota, and the Italian restaurant. I think I had the best chicken parm in my life there. We also had lunch at the Jerk Hut on the Corral side, but found that we preferred the Jerk chicken at the Marlin restaurant better - just a preference on the spices use. Again - we were pleasantly surprised that we liked every single thing we ordered in every restaurant we ate in. All of this was topped off by the staff. We found the staff to be amazing. Friendly, and helpful and truly an asset to this resort. We spent the evenings after dinner at the Preferred Lounge bar. Our preferred bartender, Ritchie, was wonderful, and our server, Renae, was delightful. I think that the staff makes this resort very special. Angus, Shernel were another two we found remarkable, and I know that I'm missing many more. The only downside to this resort is that unlike other resorts that have designated smoking areas, Ocean Eden Bay doesn't. There wasn't any smoking inside the buildings but at the beach and at the pool there was smoking anywhere. We didn't experience anyone smoking on the next door porch for our room, but heard another couple complaining about their neighbors smoking outside. We were able to avoid most of this by wisely choosing places to sit and it was fairly windy when we were visiting so I think this helped keep the smoke down. We would definitely visit again.

  Apr 19, 2025
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  Special and memorable!

  The overall experience at ocean eden bay resort in Trelawny Jamaica was excellent. Accommodations were great,and the staff was exceptionaly friendly and happy to help But the most kudos goes to manager Gorgette ! Her help and service was so above and beyond the norm.The purpose for the visit was to celebrate my mother-in-law's 75th birthday. She and her staff saw to it that it was a special and memorable occasion! 5 big stars all the way!

  Apr 18, 2025