Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
9090 reviews
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Apr 25, 2025Overall a Great experience minus the beach
The staff gets 5 stars The grounds get a 5 star The our room in building 1 gets 4.5 stars The food in the buffet gets 4.5 stars The food in the a la carte restaurants gets 4 stars The lazy rivers gets 5 stars Mikes coffee shops gets 4 stars Adult Entertainment can’t really rate as we did not stay up late enough Alcoholic drinks get 4.5 stars Beach gets 2 stars (sorry not very inviting most days) General safety gets 5 star ( felt very safe ) note did not get a chance to leave the resort General environment - it felt truly like a family resort (little ones everywhere) there is an adult only side maybe try that if you’re not bringing the kids. :-))
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Apr 25, 2025Ocean ElFaro Trip
Loved this Holiday especially Susana in the family lounge, she was such a great host even joined in with the entertainment And games. Our favourite person in the resort. Overall great experienc, the pool was great and the food fantastic so much choice
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Apr 25, 2025
Excellent room
The room was magnificent, literally looks like a real house, we initially had problems with the lights but they were fixed and they compensated with complementary food. Additionally, the food served at the buffet was incredibly good, I enjoyed.
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Apr 25, 2025
Excellent Stay
Excellent service and place for families. I would highly recommend coming here with young kids. The food selection was excellent and the entertainment was great. We found the resort to be clean and the staff to be very helpful and polite. Great time with Team Blue, especially Francis
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Apr 24, 2025
Fantastic stay! Beautiful resort.
The facilities, restaurants, pools were fantastic. Lots of chairs in both sun and shade. Loved, loved, loved the lazy river! It's so tropical and we had loads of fun with the tubes in there. My teens really enjoyed themselves! The beach right in front of the hotel isn't the greatest with large rocks in the water and along the beach, so we didn't swim there. And likely why star ratings are low for the beach...BUT to either side of the property was fantastic sand and good beaches. To one side was a protected lagoon great for kids and adults to hang out in, with our hotel chairs & umbrella's not far away and facing the lagoon. On the other side of the property about 50-100 m down, was a nice smooth beach where you could play in the waves. So that made up for it! The hotel property is quite large. Our room was great and in a good location near the lazy river. And if you wanted a ride on the golf carts to get around the property, these were available and you can hop on and go, which was convenient. The beds were comfortable, with two queens and a fold out couch (which my teen son took over). The food was pretty good and a good variety at the main buffet. We mostly ate at the restaurants for supper and enjoyed the food. We especially liked the Steak house, Japanese and Mexican restaurants. A couple of times we had slow service but this may depend on time of evening you go. Evening shows were decent. Especially liked the circus show, and fire show which was on the beach.
- Check in: 2:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.