• Welcome Privilege gift
• Welcome bottle of wine
• Privilege Lounge
• Concierge Service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service
• Private Beac and pool areah with exclusive sun loungers, Balinese beds and private waiter service
Important Information: More details and redemption information will be provided by the hotel at check-in
Resort Details
- Blue MoonRomantic à la carte restaurant with international signature cuisine. Open for dinner only.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. Gentlemen are asked to wear shirts with sleeves.
Smart clothing is recommended for dinners in the Blue Moon Restaurant. Gentlemen are asked to wear long trousers and shirts with sleeves. - Dolce VitaA la carte Italian cuisine. For guests in the Privilege categories. Privilege service breakfast is also available.Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- El CharroBuffet lunch and Mexican a la carte dinner.
- La HaciendaBuffet restaurant featuring international cuisine with show cooking.Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- Mike's CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot.
- Privilege LoungeWith a terrace facing the sea, it offers a variety of snacks and cocktails throughout the day.
- Various Lounges/Bars- Aqua Lounge
- Lobby Bar
- Swim-Up Bar - YookosoJapanese restaurant open for dinner.
Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children not allowed
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children not allowed
- Concierge desk
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- - Package Wish: Complimentary
- Package Silver: Fees apply
- Package Golden: Fees apply
- Package Platinum: Fees apply
Package rates are subject to change. 10 person minimum. Some include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 2 pools on-site. One main pool used for activities and one relaxing pool with Jacuzzi and swim-up bar.
- Sauna †
- Spa †
- Tennis court
There are 3 tennis courts.
- Golf †Golf course located within a mile of property.
- On-site Entertainment-Different theme shows on-site daily at the theater as well as adjoining dance floor to enjoy nightly.
-Live music.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
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Good value for beautiful resort
The hotel and our trip to Mexico exceeded our expectations. One of the most beautiful resorts I have been too. Clean and comfortable room with excellent service throughout the resort. Food was good at the buffet and exceptional at the themed resturants. Quality, tip shelf liquor as well. Many thanks to Alfredo, Jorge, Jesus, Gabby and countless others who made this an enjoyable vacation. Good value for the price point. I would return to Ocean Maya Royale.
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We had a fantastic time!
We had an amazing time at Ocean Maya Royale! The resort is beautiful, the food was great, the staff is so friendly, and the atmosphere was perfect for a fun and relaxing getaway. A special shoutout to Kenddell, who brought so much energy and fun to our stay. As part of the entertainment team, he made sure everyone felt included and had a great time, always encouraging us to join in the fun. We can’t wait to come back!
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Mexico 2025
Great resort, great food, great service. It was very clean and the beach was beautiful. Lots of activities to do too. Variety of restaurants to choose from. The staff were extremely friendly and genuinely wanted to ensure we were having a great time. Viridiana, was so hospitable and so kind! She always had a smile on her face, really made us feel welcome! Highly recommend
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México 2024 woohooo
The hotel is beautiful! Villas are so nice and always cleaned and maintained. The food is delish! Everyone is so so nice. The staff is amazing! Viri is the best! Beautiful person! Always a smile on her face! Super friendly! I loved her and everyone else.
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Best resort we have been to ever!
We have been to many Mexico resorts over the years and the Ocean Maya Royale is by far our new favourite. The resort is the perfect size (not too large and not too small). The food and drinks were excellent, the pools and pool area (including bathrooms) were always clean and the best part was our butler, Alfredo. We had the Privilege package which provided us with a butler and all I can say is it was well worth it. Alfredo looked after us with all our al la carte restaurants with bookings on the nights and times we requested. He went far above and beyond for us each and every day, always checking in with us to make sure we were good or if we needed anything. Alfredo, you're the best and we can't wait to visit this resort again and will be for sure requesting you as our butler again. Fingers crossed our paths will meet again. Also a shout out to the Blue Team for their afternoon and evening entertainment - everything was so entertaining and lots of fun each and everyday. Thanks for great memories, the McLennan's, Ladell's and Watson's.
- AdvisoryOcean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
- Advisory- Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. This Hotel does not accept spring break groups or spring break individuals. For travel between Feb 01 through Apr 30, guests 23 years old or younger are suggested to travel with at least one adult 30 years or older. NOTE - If any guest is unruly, the hotel reserves the right to ask guests to leave with 100% hotel penalty.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed