Ocean Two Resort and Residences - European Plan

Customer ratings & reviews

TripAdvisor Traveler Rating

760 reviews

• 

  Not a Luxury All-Inclusive Resort

  This is not a luxury hotel, although the cost will make you think it is one. We spent 6 days here in March and while the weather was beautiful, certain employees were extremely helpful (shoutout to Anthony), the room was clean upon arrival (although they couldn't seem to make it to clean our room each day), and it was relaxing, the food and management in particular definitely left something to be desired. Unlike most all-inclusive hotels, you should know that there is not food consistently available throughout the day, the breakfast buffet and the food at all restaurants except for Oro left more than something to be desired and there were no snacks in the rooms (as we've typically had at other all-inclusive resorts). We had booked a 2-bedroom concierge suite for our family - the room was amazing and we had a great view of the ocean. While our room was clean upon arrival, it was not cleaned daily (while other rooms were), which was disappointing. We also used the concierge service that came with our reservation (and conveniently is setup in a what's app group chat) to book jet skis for my husband and son and were told one price by the hotel but the vendor charged us twice as much at the end of the excursion and there wasn't even as much as an apology from the hotel for this mistake. We also booked spa appointments through our concierge team, which they confirmed, but when we showed up to get our massages, we didn't have an appointment. We have stayed at a lot of all-inclusive resorts and while the room at this hotel was wonderful, everything else fell very flat.

  Mar 26, 2025
• 

  A little piece of Paradise

  This is our 2nd visit to the 02 beach club and spa and it definitely won’t be our last. We arrived at reception to a cold towel and a lovely rum Punch , as well as a kiss and a hug from the lovely John. We had opted for an ocean view room ,which was both clean and really comfortable. There is a well stocked fridge ,with lots of soft drinks as well as a bottle of fizz and some rum . Our room was beautifully designed to create a sense of calm and opening the French doors onto the balcony and hearing the waves crashing on the beach enhanced this feeling. There are 4 restaurants to choose from but make sure you book Oro in advance of your trip, to avoid any disappointment . The food in all the restaurants is excellent and hygiene is taken very seriously here . There are themed nights and these are also very good. Brisa on the roof is a great little Tapas bar and the sunsets are spectacular from up there. During and after dinner there is entertainment (singers) who are really good. The beach is quite beautiful and not crowded . There are plenty of sun loungers ,as well as many other areas around the 2 pools and up on the sun deck to relax and enjoy one of the many cocktails that you will be offered during the day . I was a little surprised to see so many people complaining on Tripadvisor that the beach is rocky and the sea is too rough to swim in but you don’t come to this part of Barbados for the calm waters , you go to the west coast for that. But most of all for us ,it’s the wonderful staff here that make us want to return again. The majority of them exude the Bajan warmth with a special mention toYanique, Nicola,Jamilia ,Omarion andAnijas, you made our holiday extra special by the thoughtful things you did. There are however a few staff On reception and in Elements that could learn from them and be a bit more welcoming but they are in the minority. So thank you 02 for giving us another holiday , where we could relax, de stress and go home feeling refreshed .

  Mar 25, 2025
• 

  A great week in luxury

  A great hotel. Lovely rooms, all four restaurants were great, especially Oro. The staff are amazing. The buffet options at lunch and breakfast were varied but always with plenty of fresh fruit and salad. Check the weekly welcome information sheet on arrival to see what different cuisines are available during the week.

  Mar 21, 2025
• 

  Excellent all-inclusive experience

  An excellent resort, with very friendly staff. We had a fantastic ocean-view room, and an all-inclusive package which covered four places to eat (Elements buffet, beach bar, rooftop tapas and the Oro restaurant). There was no stinting on the drinks provided and some great cocktails available. There is a nice beach, although there is a strong current. The only caution for future guests is that the Spa treatments are very expensive.

  Mar 20, 2025
• 

  Not really a luxury property.

  Not worth the price. This is not a luxury property. Rooms and common areas are pretty basic. The ac in our room never extracted the humidity and one unit just quit on the last day. Staff was warm and accommodating but the reception people were on the cold side. Gaps in restaurant hours required careful meal planning, or you went without. This area of Barbados is very crowded and a bit tacky. Also, the water here is choppy, not the nice calm waters found elsewhere on the island.

  Mar 19, 2025