Resort Details

Dining
OnSite Dining
  • Hele On
    Hele On is the perfect place to fuel up with some coffee, espresso drink or snacks before you head out for your Maui vacation adventure. Our cafe features a range of light snacks including yogurt, parfaits, bakery items, fresh fruit, salads, sandwiches and more. 
  • Keao Breakfast Buffet
    Enjoy a sumtuous breakfast buffet in an intimiate open air setting overlooking the tropical grounds of the resort. A great start to your day exploring Maui, enjoying the beach and discovering the magic of Hawai?i's unique culture.
  • Maui Brewing Company
    Experience the open-air interior and family-friendly vibes of Maui's newest hot spot! As Hawaii's largest local brewery, Maui Brewing Co. features locally-crafted beers on tap alongside fresh, locally-sourced island-inspired cuisine. 
  • Pau Hana Pool Shack
    Grab a quick bite to eat while you lounge by the pool at Pau Hana Pool Shack, our new poolside grill. Choose from a savory selection of burgers and sandwiches, freshly made pizzas or an assortment of bowls for classic poolside fare.
On-Site Amenities
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Baggage hold†
  • Baggage Storage†
  • Buffet breakfast†
  • Coffee shop†
  • Concierge desk†
  • Exercise gym†
  • Free Wi-Fi†
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Baggage hold†
  • Baggage Storage†
  • Buffet breakfast†
  • Coffee shop†
  • Concierge desk†
  • Exercise gym†
  • Free Wi-Fi†
  • Laundry Facilities†
  • Meeting rooms†
  • Parking†
  • Pool†
  • Restaurant†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Bike rental †
  • Gym †
  • Pool †
  • Spa †
  • Surfing †
  • Water activities †

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9113 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    will not stay here again due to lack of customer service

    Got yelled at the Front Desk by Helene for asking to check-in my son before his arrival so that we could save time due to some activities planned. The entire lobby needed to know that I booked this resort through Costco and that my reservation wasn't even linked to my son's (same last names, booked all in one reservation!) as if this has anything to do with my request. When asked to speak to a manager, she said the following: "My manager is even meaner than me and she is in the meeting, so no- she will not come see you". I did not want to escalate as this was already ruining my vacation, so we left. Same message about not being able to check him in could have been delivered in an acceptable, polite matter with lower volume. This left bad taste in my mouth. Also, my son's room was too hot with AC on (76) when we got back at night. Called Front Desk and was told that they will bring floor fans... really? for $8K one week trip? One other day room wasn't cleaned. After few failed attempts, son called from outside line. Front desk apologized, said that they will clean tomorrow and hang up before asking for the room number :) Hospitality, customer service is lacking big time at the front desk. Housekeepers and maintenance guys were very friendly and polite. Hotel itself is nice, comfortable beds/rooms. Proximity to the beach is awesome.

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Trip

    The whole Trip was awesome! The Hotel is clean and wonderful. Especially Delia und Renaldo were so cute and Friendly - we will come back sure. The weather in April ist super sunny and hot and we got to see some whales. I was with my husband and my parents for Honeymoon and enjoyed it so.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Aloha spirit next to Black Rock!

    From checking in with a warm greeting from Helene at the front desk all the way until we checked out - Hawaiian Hospitality was displayed throughout our stay! Everyone we had contact with were truly exceptional and made us feel right at home. Housekeepers and groundsmen always greeted us with “Aloha” and HELE ON breakfast staff were friendly as well. (Just watch out for the birds- they cute tho!) I am sure it’s a testament to the exceptional management team that they have there. Two standouts come to mind are Dora from the reservations department and Hotel GM Edwin as they truly exemplify the spirit of Aloha and you can see that this trickles down to the staff as they look genuinely happy to be there. This property is situated VERY close to Black Rock and Whalers Village is just a very short walk away so the wife didn’t mind. Maui Brewing Company is their main restaurant on property and their fish tacos and filet mignon were great! Would book here back in a heartbeat! Mahalo Outrigger KBR!

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ALOHA SERVED DAILY 🤙🏼

    Had an awesome time at this beautiful property. All staff is so friendly and welcoming. Room was gorgeous with a fantastic view. Bed was so comfortable. Near the whalers village with plenty of shopping. Can’t wait to return. Mahalo Outrigger Ohana❤️

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our stay at the Outrigger Beach Resort in Maui.

    Quiet grounds and beautiful beach. The cultural lessons were very informative and interesting with Instructor Anela who taught the language and Lei making classes who was very knowledgeable amd informative. Rooms were spacious and clean. Room Attendant May always greeted us with a smile and left a positive note in our room after attending to it. She was always pleasant and kept our rooms clean and replenished with fresh towels, linens and amenities.

    Apr 18, 2025
Hotel advisories
  • AdvisoryA minimum Self Parking fee of $25 and Valet Parking of $35 (plus taxes) per vehicle, per day, per room will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $45 (Plus Tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 AM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort Charge Inclusions:

    • Daily cultural activities: lei making, hula dancing, olelo Hawaiian language lesson, mele ukulele and song class, mo‘olelo Hawaiian storytelling and more

    • Daily local and international phone calls up to 60 minutes

    • Daily in-room coffee and tea, replenished

    • Daily Wi-Fi, maximum 4 devices per room

    • Daily use of beach towels

    • Two OUTRIGGER Zone reusable bottles (per stay)

    • One OUTRIGGER bag (per stay)

    • Lei Kukui Ceremony, upon first stay departure

    • Poolside reef-friendly sunscreen 

    • Access to Ka‘anapali Trolley

    • Special offers to island experiences

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