Resort Details

OnSite Dining
  • Caribbean Grill

    Sit back and enjoy the Caribbean lifestyle at this contemporary venue. Our Chef’s create Mexican Caribbean delights in avant-garde style infusing the freshest local tropical ingredients. Experience a relaxing dinner or celebrate a special moment with your friends at the Chef’s table.



  • Kiyoko

    Where the sea meets the sky, a unique heaven arises. Kiyoko restaurant is a mystical combination of heaven and ocean. Here you will experience Asian-inspired cuisine served in the most creative ways. Sushi, sashimi, tepanyaki, dumplings, and other delicious main courses are enjoyed in this tasteful setting.


  • Lima Limón

    Lima Limón offers the chance to explore the authentic and diverse flavors of Peruvian gastronomy. With the perfect setting overlooking the renowned Maroma Beach, the restaurant’s contemporary design provides the perfect backdrop for Lima Limón’s signature ceviches.


  • Mexico Lindo - Sabores
    This unique a la carte Restaurant serves irresistible Mexican and Caribbean specialties with an emphasis on authentic Mexican cuisine, spices and flavors.  Delight your senses with our variety of dishes in a pleasant and casual atmosphere where our chefs use the latest culinary techniques to make every bite an unforgettable experience.

  • Mio Cuccina Italiana

    Intimate Italian dining with a traditional approach featuring creative cuisine from Italy's sunny coastal and Island areas. Enjoy a variety of  Ocean Fresh Fish Carpaccios,  Fruti di Mare  and exquisite Pasta among other succulent  dishes with authentic ingredients in a relaxing and romantic atmosphere.


  • Papitos Gourmet Beach Club

    Features an interactive culinary experience in an open kitchen concept that offers a themed lunch menu throughout the week including Burger Boutique, Taco Bar, Fish Market, BBQ, Spanish Paella and Prime Rib to name a few. Guests dine while enjoying a breathtaking ocean view directly on the beach front.



  • Sabores

    This unique a la carte Restaurant serves irresistible Mexican and Caribbean specialties. The crowning feature is the daily changing dinner menu including countless lobster preparations, as well as the most exclusive fresh seafood dishes caught daily for the traveling epicurean. Our chef uses the latest culinary techniques to make every bite an unforgettable experience.

  • Various Lounges/Bars

    - ''24'' Swim Up Bar

    -  Joe’s Lounge & Bar

    - Mio Swim Up Bar

    - Rick's Bar

On-Site Amenities
  • 24-hour room service†
  • Children not allowed
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Golf,Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • 24-hour room service†
  • Children not allowed
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • El Dorado Maroma features 2 beachfront locations, a magnificent Sky Wedding or an exclusive beachfront Wedding Chapel. Our wedding coordinators will help you to plan the wedding of your dreams. Wedding packages are available for purchase. Please contact the hotel directly for more details at weddings@karismahotels.com

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Leisure Facilities
    Additional activities include yoga classes, dance lessons, aqua fit, bocce games, bingo and cooking classes.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Kayak tours are available for guests. 
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Volleyball
    Beach volleyball, water volleyball
Off-Site Recreation
  • Golf †
    A golf course is located within 10 miles of the property.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 829 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience

    We had so much fun visiting! We loved all of the activities ran by the entertainment staff Osvaldo, Jerik, Marco, Chris, Kevin, and Alex. We were never bored because of them. The beach volleyball and water aerobics were well run, and fun to join. Also Miguel was so helpful on the beach too, we never had to set up umbrellas for our chairs.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Honeymoon vacation

    Everything from airport pick up to leaving was very professional, comfortable and welcoming. Food was exceptionally delicious. Service friendly and accommodating. Our bell hop Alberto and butlers Fernando, Yasser, and William were excellent. They went out of their way to be kind, funny and made this the best honeymoon experience we could have asked for.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Overwater bungalows

    Over water bungalows were amazing during high tide, low tide was not as impressive but the room and service was amazing! Food was amazing! Pillar and Alberto took great care of us. Pools are small but well maintained and more than enough room. No community pool arou d bungalows so if you wanted a drink you need to call room service or take the walk

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Healing stay at Palafitos Overwater Bungalows

    This was our first time at Palafitos in the Overwater Bungalows and it was phenomenal. This was a special trip celebrating overcoming a medical situation; and the splurge of staying here was the most healing, rewarding experience. Alberto was quick to learn our names and make sure that we were well taken care of. Our Butlers, Aimee, Daniel And Yasser were so good at making us feel pampered. The room had everything we needed. If we did need something we could text for help and it was fast to get to us. The bed was cozy and comfortable; honestly the best I’ve slept in the 16 times we have visited Riviera Maya. The outdoor shower was great for rinsing off from the ocean but the interior rain shower was therapeutic. We ate most of our meals on our deck with several dinners at the Overwater Grill. Every entree was fantastic. We used the App to text our butler our breakfast request the night before. It would arrive to our deck right upon our return from a morning beach walk. The property is extremely well maintained and the workers are doing a great job of keeping it perfect. They work hard everyday to keep the Sargasso Seaweed cleaned up. The spa looked wonderful but my condition didn’t allow me to participate in any treatment. We did enjoy a beach picnic which is offered in your Bungalow stay and my husband used the Jet Ski. The idea of these features being included is a major reason this trip felt so top level. The vibe at this resort overall is quieter than other resorts we have stayed at. They did have activities during the day and you could follow the calendar on your app.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experience

    Palafitos is absolutely amazing. My wife and i are from Minnesota and have had some personal challenges the ladt frw months. I cannot think of a better place for a little relaxation. The staff was fantastic including Alberto, Daniel, and Aimee. They really made the trip special and we're there any time we needed something. The bungalows are just spectacular and it was so fun being right on the water. Fun to see the fish swim through the floor occasionally. I'm a huge fan of the beach and it was awesome. It's very shallow for a couple of hundred yards out and I did a water walk every day. Just pure sand and could go barefoot. Unfortunately the seaweed was washing up but the resort had many workers each day doing beach cleanup. The beach is like powdered sugar so soft and easy to walk. There was great entertainment each night and we loved the fantastic food. Our favorite was just going to the Plalafitos restaurant. Overall yes it was expensive. But you definitely get your money's worth. We can't wait to go back again someday. Gracias Palafitos!

    Mar 29, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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