Boulevard Kukulcan, km 16.5, Zona Hotelera Cancun 77500, Quintana Roo, Mexico,
Cancun,
QR,
77500,
Mexico
The Reserve concept will include:
•Exclusive VIP check in lounges
•Personalized concierge service
•Assistance with priority reservations for activities and restaurants
•Exclusive pool with valet service
•Exclusive beach club with valet service
•Exclusive restaurant options
•Oversized suites with luxury amenities designed for both adults and kids
•Customized turn-down service
•Exclusive activities including Glamping BBQ’s
•Exclusive areas for adults only (VIP lounge, pool or beach club, restaurant option)
• Bali beds (upon reservation)
• Luxurious bath amenities by Lande
• Minibar and Nespresso coffee system
• 24 hours Room Service
Located in the privileged and peaceful hotel zone and bathed by the sparkling Caribbean Sea, this iconic hotel has a pyramid-style shape with glass ceilings. The originality of its leafy interiors full of plants are an invitation to disconnect and enjoy
the peace.
The hotel offers an all-inclusive service so all you have to think about is having a great time. Stroll along the Caribbean beaches, enjoy suites with the finest views, 10 restaurants serving the highest quality cuisine, work out in the gym or relax in
the YHI Spa. This is the place for the most unique and immersive vacations in Cancun.
This contemporary Pan-Asian restaurant adds a global element to the Paradisus’ dining experience. Located in a beautiful and soothing Zen terrace it is the ideal location for anyone wanting to be in the center of it all. The Asian fusion menus include
both Western and Eastern style sushi being served.
•Cuisine: Japanese fusion
Attire: Resort Casual
Blue Agave Bar
Agave is the key to great tequila, trust us. Mezcal, Raicilla, Bacanor are some of liquors derived from agave you can taste before or after a bite in the restaurant. With pride in all Mexican flavors, Blue Agave also offers a full range of national beers
and, of course, traditional margaritas!
Blue Agave Restaurant
Tacos and tequila are a match made in Cancun beach heaven. This Paradisus resort favorite offers Mexican staples and a wide assortment of authentic foods, tequilas and beers. Let our friendly staff take you on a tour of the country’s flavors.
Type of cuisine: Traditional Mexican taqueria and a wide selection of traditional dishes combined with the best mezcales, tequilas and beers.
Attire: No Restrictions
Coco's Beach Club
Picture yourself on the beach, the soft, white Caribbean sand and warm, turquoise waters, with a cold, refreshing cocktail in your hand. Beach Bar is true to its name and conveniently located on the beach.
Enso Restaurant
• Exclusive The Reserve restaurant
• Cuisine type: International
• Schedule: Breakfast, lunch and dinner
• Access: The Reserve guests, families and adults
• Dress code: Resort casual
• Opens daily
Cuisine: Asian
Meals: Breakfast, Dinner, Lunch
Attire: Resort casual
Food and Beverages Spots:
Nespresso Coffee Corner
? Coffee and pastries to enjoy sweet moments Gelato Corner
? Artisanal ice-cream Food Truck
? Snacks by the pool
Fuego Restaurant
Experience the heat at Fuego, where hot Latin inspired flavors are ready to tempt you. Ceviche and the freshest seafood come together in one of our best restaurants. Your tastebuds will need their passport for this culinary voyage.
Type of cuisine: lunch - Burger Boutique; dinner - “Nikkei Style” Peruvian cuisine
Attire: Resort Casual
Ginger Bar
A great place to sample delicious cocktails, accompanied by stunning views of the beach and sea. Easy
and perfectly situated to let you enjoy Cancun’s beautiful beaches and views.
Ginger Lounge
Guests can enjoy tropical smoothies and trendy cocktails in this eco-chic style bar with natural tones and
pastel colors.
La Palapa Bar
Exclusive for The Reserve guests. Adults only.
La Palapa Restaurant
International gourmet cuisine
This is The Reserve VIP excusive treat where scrumptious la carte entrees and impecable service are on the menu. Overlooking the calming waters of the Caribbean, our expert staff delivers everything from enticing salads to specials made to leave you smiling.
Access: The Reserve guests only.
Attire: No Restrictions
Malva Food Bazaar
Open for breakfast, lunch and dinner, Malva Food Bazaar will offer guests a wide range of enhanced dining options, including a bakery with fresh bread baked every day and a specialty smoothie and juice bar. During lunch and dinner, guests will be able
to pick from world-cuisine stations including, salads, meat, fish, and plenty of vegetarian and vegan options.
Meals: Breakfast, Dinner, Lunch
Attire: Resort Casual
Mole Restaurant
You have never had Mexican food like this. Now you can experience the authentic, rich flavors and various layers of Mexican contemporary cuisine. The food is the star at this restaurant starting with special made-to-order quesadillas.
Tradition and modernity combine in the decoration. The best table in the house goes to the corner overlooking the Caribbean. This might make for the best Mexican meal of your life.
•Cuisine: Contemporary Mexican
Cuisine: Mexican
Attire: Resort casual
Red Lounge Bar
Guests sip on tropical cocktails as they sway to music carefully curated by the DJ in this modern, sexy lounge. Close your eyes and you can almost feel the warm waters and hear the voices of guests enjoying this hot spot.
•Adults only
Attire: Casual
Sal Steak Cave
A Steak Cave for meat lovers where the best cuts combine with exquisite roasting techniques to produce the most succulent results in an adults-only space with a central open kitchen, dry-aged beef and a wine cellar. SAL is a must-taste restaurant.
•Cuisine type: À la carte Steak Cave
•Adults only
•With additional charge
Attire: Formal / Elegant
Sunset Grill
• Excellent option in front of the pool to taste healthy and traditional snacks.
• Cuisine type: snacks
• Schedule: lunch
• Access: Paradisus, The Reserve guests
• Opens daily
Attire: No restrictions
Swim Up Bar
In this water paradise one doesn’t have to leave the pool to order the next round of drinks. This swim up bar located in the South Pool is a great gathering spot for guests to sip and mingle under the glorious Caribbean sun.
Toji Bar
Chai, Ginger, Cardamom, Tapioca, Green Tea and Lichee are just some of the Asian inspired ingredients that flavor the cocktails in this Cancun paradise. Sake, paper lamps and décor accents come together for a full Asian-inspired experience.
Attire: Resort Casual
Vento Restaurant
The Mediterranean serves as the inspiration for Vento. The breezy, palm-lined terrace sets the mood for the light, fresh Mediterranean-inspired menu. Diners can enjoy pizza from a wood-fired oven and freshly made pasta.
Stepping onto the beach is some people’s idea of the perfect vacation. For others, it is putting the ball in the hole 30 feet away. If you are either of these types of people, then we have you covered. Just steps away from the hotel or beach you can shoot
a quick 9 holes on our par 3 course.
Gym
The spacious gym includes a combination of cardio and resistance equipment with treadmills, climbers, exercise bikes, weight training machines and free weights. As part of the holistic approach and methods of Yhi Spa, the Wellnes Center offers Yhi Moves,
which includes fitness, personal training and wellness activities with personal trainers that evaluate the individual needs of each guest and develop specially adapted personalized exercise programs.
Gym is only for adults over 18 years old.
Pool
The resort has 4 spectacular pools.
1 Adult pool exclusively for The Reserve Guests.
Spa †
The Yhi Spa Wellness Center offers a variety of activities and fitness equipment for all styles and exercise preferences. In the movement studio, the guests can practice yoga quietly or take a lesson of Tai Chi, or put the heart to one hundred with a spinning
session.
Teen programs †
Life enriching activities for teenagers from 11 to 17 years old
AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 75.99 Mexico Pesos (approx. $5.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
AdvisoryThe Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General policies & fine print
Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Customer ratings & reviews
TripAdvisor traveler rating
20378 reviews
MEH
Not the best....We didn't have one great meal the entire time we were there. The only "decent" meal was Lemon Fish. We were supposed to have our rooms adjoining (took our teenage kids) and they put us on different floors. Lack of amenities. I would have liked to see fitness classes throughout the AM- they only had early AM classes, which if you're on vacation I would prefer mid AM. The facilities are showing its age for sure- lots of roof leaks, peeling paint, etc. Customer Service was low level. No activities for teens at all aside from pool/beach. Definitely the worst all inclusive we have been to for sure. Will not be coming back.
Nov 20, 2024
Flavoursome Cielo
Cielo.. Wow! Wow! Best restaurant in Paradisus Cancun. The aesthetic is very simple but the food was far from that, every single dish that we had from starter to dessert was amazing, flavoursome and just wow!
Moises the gentleman that served us was very kind in explaining the meals and answering any questions we had.
10/10 Highly recommend!!
Nov 19, 2024
Good overall
The Mexican restaurant Cielo is good here! Moises was such a good waiter. Overall our stay was good. It’s not the best one even
Been in Cancun but overall is nice because the beach you get here is beautiful. They don’t have a lot of sun Chairs high so it’s something I would recommend for them to get. We come to bask in the sun so to us that was important.
Nov 18, 2024
Lemon fish service impeccable
Lemon Fish restaurant is one of the best restaurants inside the hotel. The service and the friendly of Jesus and Boris Altamirano were impressive, they let you feel like you are home. Amazing food also has been served. You must try it if you come to Paradisus Cancun
Nov 18, 2024
YOU WON'T BE DISAPPOINTED
The service, cleanliness, pool all of it was amazing. The food at Malva was the best for eating. The beach was beautiful and clean. The cabanas was a bet expensive to rent. The Pool side chairs are free but the get gone early so be sure to get yours before you go get breakfast. The resort is on a strip were you can catch the bus and go to Coco Bongo or visit the famous CANCUN sign.. I felt very safe going off site. Overall this resort will be my go to when I come back to Cancun.
20378 reviews
Nov 20, 2024
Nov 19, 2024
Nov 18, 2024