Resort Details

Dining
OnSite Dining
  • Various Bars

    o NEST Enjoy a refreshing organic beverage during the day and come back at night for an alluring cocktail to end the day the right way.

    o MAMA & JUANA This bar is the epicenter of the social scene, where guests enjoy delicious cocktails al fresco

    o RUM & JULIET, An iconic pool bar centered around the intriguing mixes of rum and sugar

    o NUBE Offering a fresh and artistic take on cocktails and libations for guests to enjoy a welcoming experience.

  • Various Restaurants
    o ORIGEN International buffet 
    o KARNICA A modern steakhouse 
    o TORI Asian cuisine, complete with sushi bar, teppanyaki and robatayaki table for a full sensorial dining experience
    o MANGÚ A refreshing take on Caribbean cuisine, 
    o CANNOPI The perfect place for a family get-together to enjoy fresh grilled items and kid-friendly foods, right by thewaterpark
    o MACHU Upscale signature ceviches, tiraditos, pokes and tartars, paired with specialty wines and cocktails
    o ALULA One of the most exclusive beach clubs in the Caribbean. Offering a seasonal menu for lunch and dinner
    o RUBI ROCKS Sports bar featuring multi-sport events, offering all the essentials, traditional bites, draft beers, and games.
On-Site Amenities
  • 24-hour front desk
  • Children programs
  • Elevators
  • Exercise gym
  • Restaurant†
  • Spa†

† Fees may apply

On-Site Recreation
  • Children's program †
    Every day they learn something new. Curious as they are, our little guests will have a very special space prepared just for them. The Kids Club will surprise your children’s minds and creativity to keep their inquisitiveness alert. In addition, you will find a zone to share activities with your little ones, whether is a dance class, a yoga class or mindfulness session, this is a time to bond.
  • Fitness center on-site
    For those who make fitness an integral part of life, even when on vacation. The Circle Studio has everything you need to put your discipline and willpower to the test. With world-class equipment and a well-rounded programs, guests will be able to continue challenging their wellness goals
  • Pool
  • Spa †
    The goal at the MAIA Signature Spa by Natura Bissé is to restore your natural serenity and relaxation levels, typically diminished by overwhelming daily routines and chronic stress, by applying revitalizing treatments to your body and soul. The perfect way to re-engage with your inner self is to feel and look your best. In order to accomplish the gift of wellbeing, we sought after a world-renowned spa brand to offer to our guests. Natura Bissé, was born in 1979, and entered the professional cosmetics market with products that targeted various skin needs.
  • Water activities †
    Nonstop splashing and gliding through water slides is just what Blast! is all about. The best place in the resort for kids, fun and plenty of smiles - you totally don’t want to miss this.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2648 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friends trip

    2 families, one destination. This trip was perfect. Swim up was excellent. Service, beach and activities were great. Will definitely return

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great restaurant experience

    Sara at karnika steakhouse was great. She gave us wonderful service. She is a great server and very friendly and made our experience amazing at this restaurant We will definitely go back and request her as our server. Love this place and Sara

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    SAVE YOUR MONEY!!!! Do NOT book!

    DO NOT BOOK HERE. It’s my birthday, and I’d rather be at home right now. From the start of our stay we’ve been met with problems. Booked for a double bed, they put us in a king bed. Who said we wanted to sleep together? They said they couldn’t accommodate us. Service is lackluster and piss poor. It seems as though we’re bothering them in the restaurants and the bars. Food has been cold the entire time—from the buffet to room service to the restaurants. We spoke with front desk twice and our travel agent who said they’d send a complaint to guest services. No resolution was met. Today was my breaking point. I spoke with Guest Services agent Sonibul (check spelling). She said there’s nothing they can do about it. Said we should’ve complained to them earlier as if we hadn’t complained to other people before. This resort is not luxury, at all. Buffet serves the same food, tables are constantly dirty, broken beach chairs, dirty pool beds. Everything has been terrible. Never again

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best

    I feel very comfortable and relaxed! Hotel very nice and clean! Food is good , service excellent! Delis Garcia every day gave me daily schedule and help me booked the restaurant! Feel like home. If you go vacation, it’s should pick this hotel!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Circle Member Review

    Our visit this year was a little disappointing, public areas were crowded and other than the beach members had a tough time utilizing the pool services. Food needs to improve in certain areas the Members dining area is excellent but not everyone visiting the property can use Amor de Mar. Origins always has a great selection of good food as do some of the other restaurants, Karnica needs work food is not as good as it should be.. Hotel rooms and amenities were top notch, clean and in great condition. Enjoyed the entertainment but the stay wasn't as relaxing as in the past.

    Mar 28, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 21
  • General policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Allowed:
    • Dogs of all sizes and ages are welcome to stay. 
    • Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
    • In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
    • Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
    • Natural dog food is available upon request through Room Service. 
    • Access a local digital guide highlighting nearby pet-friendly services and attractions.

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