- $50 USD in credit for spa services per room per stay (applicable to spa services of 50 mins or more regardless of the cost).
- Upgrade to the next category (subject to availability)
- Early check-in and late check-out (subject to availability)
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts or special offers on property. All amenities are subject to availability . All services should be arranged with the concierge after check-in.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Guest will receive USD$200 on Resort Coupons to be used on property for SPA Treatments, Premium Products F&B and Room Upgrade.
Resort Details
- BanaContemporary Asian dining experience features separate entrances for adults and families, stunning Japanese Tatami mat flooring and distinct areas in which to savor Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
- FuegoLatin fusion gastro bar treats diners to spicy ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.
- HadarAdults-only international lunch and dinner buffet delights with sumptuous show cooking and on-the-spot fresh-squeezed fruit juice area.
- LA PALAPAExclusively for The Reserve Adults Only guests. Treat yourself to deliciously prepared international cuisine throughout the day under a beautiful palapa that offers spectacular views. Luxuriously adorned with rich woods and deep blues, La Palapa boasts a casual yet refined ambience.
- MoleMexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style! Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.
- NaosEveryone is welcome to this sumptuous International lunch and dinner buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area.
- OlioExclusive restaurant with swim-up bar—Olio serves breakfast and lunch for The Reserve guests, and a Bistro dinner for all. Treat yourself to delicious pasta dishes, juicy cuts of meat or aromatic pizzas in this authentic trattoria, as you bask in the sun by the pool smothered in lush greenery.
- SAL STEAK CAVEMeat lovers delight in mouthwatering meat dishes prepared with the most innovative grilling techniques. Delight in top choice meat cuts seasoned in exciting styles from the around the world, including Josper, Rodizio, Argentinian and American Grill. Top it off with a menu of innovative drinks like Raspberry Milk Punch or Smoking Bloody Mary. Truly an exhilarating dining experience.
- Sunset GrillSnack bar, grill and wet bar.
- The GrillMouth-watering selection of Paradisus Natural salads headline the dinner menu at this Italian-Argentinean grill with a wood-fired pizza oven featuring an outdoor terrace. Becomes a late night snack bar after "Hadar" closes.
- The MarketMouth-watering selection of Paradisus Natural salads headline the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace; becomes a late-night snack bar after "Naos" closes.
- Various Lounges/Bars- Red Lounge
- M Bar
- Toji
- South Avenue
- Blue Agave
- North Avenue
- Swim up Bar
- Gabi Club Bar - VentoDistinctly Mediterranean dining experience offers dining variety on palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.
- 24-hour front desk
- Baggage hold†
- Bell staff/porter
- Bilingual staff†
- Business services†
- Children not allowed
- Concierge desk
- Doctor on call†
- Elevators Not Available
- Exercise gym†
- 24-hour front desk
- Baggage hold†
- Bell staff/porter
- Bilingual staff†
- Business services†
- Children not allowed
- Concierge desk
- Doctor on call†
- Elevators Not Available
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
† Fees may apply
- Direct access to a beach
- Fitness center on-site †State-of-the-art equipment:-Resistance machines, including Kinesis®-Recumbent bikes with backrest-Climber, ski machine, elliptical, treadmill-Rowing machine-Weights equipment-Free weights-Multifunctional room with spinning equipment-Studio classes, including Pilates, yoga, spinning and aerobics-Wellness classes-Massage classes-Personal trainer sessions available
- Motorized Water Sports †
- Non-Motorized Water Sports
- Pool
There are 4 pools on-site.
Bali beds are an additional charge ($).
- Spa †Welcome to an authentic temple of rest and revitalization in the heart of Paradisus Playa del Carmen.YHI Spa is a full-service, indoor spa—8,509 sq. ft. (791 m2) of pure relaxation. Treat yourself to body and facial treatments created with Mexican honey, local ingredients and essential oils, and a host of services that will help bring out the very best in you.-Extensive menu of facial and body treatments.-Aromatherapy with essential oils and plant-based products.-22 massage cabins (14 indoor, 2 outdoor, 6 on the beach)-Hot-stone treatments-Sports and relaxation massages-Hair waxing-Beauty salon-Pedicure and manicure-Spa Boutique with wide range of stylish “athleisure” wear
- Golf †Golf course located within a mile of property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
-
Mar 30, 2025Exceptional stay
Paradisus La Perla is a beautiful place to stay. The grounds are well kept, staff are extremely friendly and attentive, rooms are clean, modern, and comfortable. The staff at Hadar, especially Carlos, are exceptional in their attention to you especially with it being a buffet. Jesus from the South Bar knows how to make a drink and to get the party started! If you are looking for a getaway that you don’t need to worry, Paradisus La Perla should be on your list!
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Mar 29, 2025Lovely stay at Paradisus
Just got home from a wonderful week at Paradisus in playa del Carmen. Overall I was very happy with the trip. The buffet food for the first couple dinners was not great, but once we were able to get Into the restaurants we had great dinners at the Hibachi grill, mexician, and Italian restaurants. I recommend you go first thing in the morning, like line up at 845am to reserve restaurants times if you want early times with children. We were there on spring break so it was probably extra busy, but another recommendation would be to get up before 7am and reserve pools chairs if you want a good spot by the pool. We did pay extra to rent a cabana for one day and that was well worth the price after a week of fight for pool chairs. One of my favourite things was the night shows. Do not miss the pirate show or the circus show, both were fantastic!! Kidsdom was very safe, well run and well organized and top notch care givers. My son had a great time every time he went there and we felt safe leaving him for short times. All in all if you have kids 10 and under I think it is a perfect family resort for kids. We would return again.
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Mar 29, 2025
The best customer service!
A bit of a strange review as even though I have stayed here every year for the past 4, I was not able to attend this year. I had a serious complication in my pregnancy and was devastated to be told I could not go. The entire customer service team was wonderful to me and very understanding and went out of their way to make sure we were taken care of. Diego Morales is the assistant front office manager and he specifically went out of his way to help us and really take care of us. We will be back next year, with our little girl!
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Mar 29, 2025
A simple “picture perfect” vacation at Melia Paradisus Playa del Carmen
We want want call it a “picture perfect” vacation. From arrival to the last day, our 5 nights stay at Melia Playa del Carmen were spectacular. The cleanliness, the food quality, the tranquility. The kids activities, water park and pools. We simply had a wonderful vacation. Thanks to Miriam, and Adriana mostly, your attention to little details were amazing. All other staff at restaurants very professional. Definitely we will be back and recommend. Family concierge was full but that did not stop all the attention guests demand.
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Mar 28, 2025
Good for little kids
We liked the Naos restaurant. Angel, Valentina and Luis took really good care of us. They were attentive, friendly and great with our kids. The pools are fun for kids (pirate ship and aqua fun zone). Family concierge is worth the money Great house keeping at least twice a day.
- AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential Golf Rates at Grand Coral.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Riviera Maya an environmental Tax of a minimum of 79.20 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed