Hotel Promotions
Free Perks – $50 Spa credit per room per stay to use on treatments of 50 mins or more.
  • $50 USD in credit for spa services per room per stay  (applicable to spa services of 50 mins or more regardless of the cost).
  • Upgrade to the next category (subject to availability)
  • Early check-in and late check-out (subject to availability)

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts or special offers on property. All amenities are subject to availability . All services should be arranged with the concierge after check-in.

Applicable Dates:
Booking Dates: 30 Jul 2024 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable Rate - No cancellations or changes allowed.
The discount is already included in your package price.
Applicable Dates:
Booking Dates: 20 Oct 2023 to 31 Dec 9999
Travel Dates: 20 Oct 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Destination-Inclusive® experience.

Destination Inclusive Experience: 

A private catamaran ride to a serene beach and participate in an oceanside class to embrace the magic of Punta Cana and connect with nature.

Applicable Dates:
Booking Dates: 03 Jul 2024 to 31 Dec 2050
Travel Dates: 03 Jul 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 resort credit per room per stay.
Receive USD$200 on Resort Coupons to be used on property for SPA Treatments, Premium Products F&B and Room Up Grade.

Applicable Dates:
Booking Dates: 03 Oct 2024 to 22 Dec 2025
Travel Dates: 05 Jan 2025 to 22 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    o GINGER SIGNATURE BAR: Lobby Bar. 
    o RUM REPUBLIC SPICE & SUGAR BAR: Sample some of the best rum in the world before dinner at Tokimeku or Mina. 
    o BETWEEN LOUNGE BAR: This bar between two culinary concepts—Blue Agave and Mascalzone Restaurant.
    o KANNA: Serving both the pool and beach areas.
    o FAHRENHEIT BAR: is a Bar in the Adults Only side.
    o 90 DEGREES: Exclusive for The Reserve (Adults Only).
  • Various Restaurants
    o TOKIMEKU: Asian restaurants-a combination of cooking styles, showcasing Chinese, Japanese and Thai gastronomy.
    o MINA: A casual steakhouse.
    o BLUE AGAVE: Mexican street cuisine
    o MASCALZONE: rustic italian trattoria-style restaurant. 
    o THE LUNCH BOX FAMILY KITCHEN: an international buffet. 
    o FLORA BY LEANDRO DIAZ: Adults Only Restaurant- Dominican and Caribbean flavors- Vegan gastronomy too.
    o MALVA: Adults Only International Buffet. 
    o KICKS SPORTS & FUN BAR: This friendly sports & fun bar 
    o SANTÉ: Exclusive Restaurant for The Reserve (Adults Only), Mediterranean 
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Banquet facilities†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Banquet facilities†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Horseback riding†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the front desk for pricing and information. 

† Fees may apply

On-Site Recreation
  • Bike rental
  • Children's pool
    There are 2 children's pools onsite.
  • Children's program, onsite
    Children ages 1-12 can enjoy the onsite Kid Zone at Paradisus Palma Real and The Reserve at Paradisus.
  • Direct access to a beach
  • Fitness center on-site
    Fully equipped gym.
  • Gambling †
    Poker table, roulette, black jack and slot machines.
  • Horseback riding †
  • Motorized Water Sports †
    Banana boat, deep sea fishing excursions, parasailing, scuba diving, snorkeling excursions, glass bottom boat.
  • Non-Motorized Water Sports
    Kayaks, catamaran, snorkeling, water pedalos.
  • Pool

    The hotel has 37,600 m2 of pool area available for guests of all ages.


    One main pool with 6 hydromassage areas, one for children, one for adults only (exclusive for Royal Service guests) and two pools for Club Meliá guests (one for adults and one for children).

  • Scuba diving †
    Scuba diving for PADI certified divers.
  • Spa †

    Yhi Spa – Paradisus Palma Real
    The Yhi Spa is a seductive oasis of luxury for living energetic experiences in beautiful natural surroundings. A shrine dedicated to beauty and wellbeing, where taking care of the body and soul is our priority and provided with a high quality service. The elegance of the stunning setting combines with sweet details to awaken the senses.


    The hotel offers a fully equipped YHI Spa & Wellness area measuring 2,200m2 where you will find treatment and massage rooms and a wonderful hydrotherapy area. Take care of your body and soul as you unwind in the relax area enjoying a delicious lemon tea or natural juice. Enter the world of YHI Spa and discover a new concept of wellbeing.

  • Tennis court
    There are tennis courts and 2 paddle tennis courts.
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
On-Site Attraction
  • On-site Entertainment
    Le Cirque - dinner and show
    Party Animals - Dinner and show
    Chill out night at Gabi Beach
    Dominican Passion
Off-Site Attraction
  • Palma Real Shoping Village

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 24449 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Most Recent Stay

    The level of service and hospitality is much better at other islands. The beach was full of trash on most days and not one person picked it up. The constant selling of absolutely anything from either workers on the beach or even their own staff is annoying. There was only a handful of employees that we felt were at the level this hotel is suggesting they are. Food choices were not bad, although they became repetitive. The reservation of restaurant reviews is legit, however $20 here and there got us what we wanted and needed so everyone unfortunately not fair, could be bought, which sucks for the people who would never think about doing something like that or its not part of their culture. Activities for kids were far and beyond, but hey take a 2 hour tour to hear about what we could sell you, and they will get us some water park tickets for the day. No thank you- again, $20 to a worker got us in no problem and we didn't need to waste hours out of our day. I must say the grounds are impeccable, hats off to all of the grounds staff. a good brand of alcohol doesn't exist here again unless your privileged ( or in our case we were nice to the workers and gained a relationship which went a long way) So , to sum it all up, i think this hotel has a long way to go to become something special. Right now its just a nice hotel on the water. The lack of hospitality is genuinely missing and you cant just get that. Hire staff that fit your mission, it'll be better for the guests instead of having to deal with staff that doesn't want to be there. Last item- individual restaurants ask if you have a food allergy. However i don't think they understand what the allergies actually are. Lactose is what everyone assumes but dairy allergy is not a lactose allergy, they are quite different. The level of English speaking cooks or servers to get answers to questions is far to come by, and when you did find someone, they didn't know for sure. Knowledge is key. Training is a must. I am a Chef at a resort as well, and man to I feel luckily with how knowledgeable my staff is and the level of training that we have gone through to make sure these situations that I dealt with at palma real doesn't happen. It all starts from above- Above needs to implement change and this hotel will only be average until change takes place. Shout out to Jose from bar in between blue agave and Italian, as well as Ricky from the buffet! They were excellent!

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Punta Cana 2025

    The resort is beautiful and well laid out. The property is very clean and beaches are well kept and nice for walking. The food is average for an all inclusive but overall good. Making reservations for the restaurants was frustrating because you could only book 2 days at a time and to try to get in at 7 was near impossible although when you walked by the restaurants at that time they were basically empty? The adult pool was lovely and quiet which was nice after spending a couple of days at the main pool where all of the activities were happening and very loud music! It’s great to have both options. The adult only buffet was closed the entire time we were there which didn’t make sense as we were told the resort was at 85% capacity? Getting chairs around the pools was no problem at all, there were always plenty of them empty. Entertainment in the evenings was good but they could turn the volume down as you couldn’t hear yourself think while it was on.

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Truly blissful & spectacular

    We literally felt like we were on the set of a TV show. they made us feel like royalty and family at the same time. I definitely recommend staying in the Reserve. Truly, it was over the top amazing. We highly recommend and we will be back. Thank you, Yeison, for the exquisite experience.

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Holiday

    Excellent resort good food and service good value for the money staff very friendly great location and great facilities consigares on top of things keeping you informed

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best bar

    Alberto was the ! You have to go to 90 degrees bar! The service was amazing! Alberto let me play my music ! The service was great ! He got a cake for my fiancés birthday!!!!! I loved it everyone was attentive until the end. Anyone that comes to this resort needs to visit this bar. And no. Kidsssssss

    Jan 20, 2025
Hotel advisories
  • AdvisoryA room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Allowed:
    •Dogs of all sizes and ages are welcome to stay. 
    •Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
    •In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
    •Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
    •Natural dog food is available upon request through Room Service. 
    •Access a local digital guide highlighting nearby pet-friendly services and attractions.

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