Resort Details
- Restauranta la carte restaurants-The Kotatsu-Rodeo-Aroma-Bruschetta and BuffetAttire:Smart casual (long pants, closed shoes and shirt with mandatory sleeves for men, casual shorts and sandals are permitted for women)
- Restaurant AromaReservations are required for this A la carte international gourmet restaurant. Restaurant is open for dinner only.
- Restaurant BruschettaReservations are required for this A la carte restaurant with Italian cuisine. Restaurant is open for dinner only.
- Restaurant Rodeo GrillReservations are required for this A la carte restaurant with grill and Tex-Mex food offerings. Restaurant is open for dinner only.
- Restaurant ThaoReservations are required for this A la carte restaurant with Asian cuisine. Restaurant is open for dinner only.
- Restaurant Yucatan BuffetNo reservation required for this international buffet restaurant. Open during breakfast, lunch, and dinner hours and closed in between.
- Various Bars/Lounges
- Bar Plaza
- Bar Lobby
- Bar de Espera
- Bar Piscina Platinum
- Bar Salsa
- Bar Pool
- Bar Sky
- 24-hour room service†
- Concierge desk
- Exercise gym
- Internet services†
- Laundry/Valet service†
- Lounges/bars
- Medical Facilities Service†
- Meeting rooms†
- Non-smoking rooms available
- Outdoor pool
- 24-hour room service†
- Concierge desk
- Exercise gym
- Internet services†
- Laundry/Valet service†
- Lounges/bars
- Medical Facilities Service†
- Meeting rooms†
- Non-smoking rooms available
- Outdoor pool
- Phone services†
- Restaurant†
- Room service†
- Spa†
- Tennis court†
- Water sports†
- Business Center†
- Please contact the property directly for more information about available wedding services.
† Fees may apply
- Dancing †
- Fitness center on-site
- Jogging trailShared open trail for walking and running.
- Motorized Water Sports †
- Non-Motorized Water Sports
- Shopping †
- Spa †
- Tennis court †
There are 6 tennis courts.
- Playa del Carmen
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
8149 reviews
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Apr 23, 2025Perfect
Foam party are pretty fun ... cleaning lady Cynthia is excellent bubbly personality! Bellhop Enrique is the best always ready to help and always happy to help u the best he can 👌👌👌 The staff is all pretty good and happy - bartenders make good drinks and waitress love to joke around with you
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Apr 22, 2025
Exceptional Service
Service was excellent. Amenities are perfect. Employees give a 1000% so we could have the best experience from David and Fernando at Rodeo Grill, and Aroma to Javier and Enrique bellboys and Lucia and Berenice at Buffet. We will missed them for sure.
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Apr 21, 2025
5 Stars for This Adults Only Paradise
My boyfriend and I recently traveled to Playa del Carmen and stayed at the Platinum Yucatán Princess – Adults Only resort, and our experience was truly exceptional. Everything was perfect, from the beautiful rooms to the outstanding hospitality we received throughout our stay. A special shoutout to the amazing staff who made our trip even more memorable: Marcello from the bell team; Lalo, Manuel, Melissa, Alberto, and Fernando for their excellent service at the restaurants; and Leopoldo for his great energy behind the bar. We also really enjoyed the day and night entertainment—Mar and Jonny did a fantastic job keeping things fun and engaging. The evening shows were a highlight, with the Fire Show and Latin Show being our absolute favorites. We highly recommend this resort for anyone looking for a relaxing yet fun getaway!
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Apr 21, 2025
4 or 4.5 out of 5
Beautiful resort. Both Israel and Christian (Doormen) in the front lobby area were warm and welcoming and super helpful if you need any assistance. I'd recommend this resort to anyone needing a break from families with young kids while on vacation.
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Apr 19, 2025
All Good!!!
Enrique bellhop Great Time and Service. Must go for everyone! You willl Enjoy!!! Pools and food best around. Must have the swimout rooms. Adults only, fairly quite but just enough 20 year olds for a good time!! Must go, for all folks! O, the Drinks are top notch!!
- AdvisoryStudents & Spring Breakers will not be accepted at any of the Princess Hotels at any season of the year (January 1st to December 31st).
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.95 Mexico Pesos (approx. $1.67 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 1:00 PM
- Minimum check-in age: 18
- Minimum guest age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.