Resort Details
- 24-hour front desk
- Bell staff/porter
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Luggage service
- Property confirms they are implementing enhanced health & safety measures
- Property does not offer onsite COVID-19 testing
- 24-hour front desk
- Bell staff/porter
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Luggage service
- Property confirms they are implementing enhanced health & safety measures
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Property is cleaned with disinfectant
- Property is officially certified under regional sanitization guidelines
- Safe deposit box
- Smoke-free property
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
43 reviews
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May 16, 2018Don’t do it!!
Cockroaches , spiders, ugly restrooms with shower head facing the toilet and only a curtain that’s too small covering , when you shower the whole bathroom gets wet. . Thin windows , you can hear EVERYTHING outside , can’t sleep. The pool reeks. You smell after you get out. The only good thing about it is the view and the food was okay from the restaurant downstairs.
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Mar 28, 2018Beautiful paradize by the Pacific
It's an old hotel that for sure needs its rooms to be repaired and better bed matresses,..but everything else is excellent. You feel at home there because of the lovely, polite and very proffesional employees. We 3 and another Canadian couple were the only foreigners staying during our 6 days, the rest of guests were Mexicans which made our stay much better, so we could make friends and enjoyed great times with several Mexican Families. The best for us was the nice view of Bahia de Santiago from our room balcony *(105) , and during having daily breakfast by the ocean --specially attended by Heidy-, besides that hearing the waves breaking on the beach *(at just 30 mts away) and the many species of sea-birds flying and fishing in the area and the local fishermen and families coming and going on the beach. Ivan, Luis and Palapo do the best marine tours on 2 owned boats *(shallow & deep fishing + rods, baits, snorkelling + gear, whale and sunset watching) as well as enjoyed the best fresh fish seviche made by Gloria & Ivan! We were very well attended by the receptionists & security gards, camaristas, supervisors and different managers during our week there,...that's why we decided to stay one more night before driving back to Puerto Vallarta for flying back to Canada. For sure that we will be back again, sometime in the future, it's "Little Paradize by the Pacific". WE also drove to different areas of the city for shopping at stores on Centro area (south) and flee markets in the north area, eating at variated restaurants nearby and in downtown, driving to Colima city *(1 hr via cuota hwy) and to Comala town *(1 1/2 hr via hwy quota) as well as to other beautiful quite towns like Cuyutlan *(Museo de la Sal, Tortugario) and El Paraiso for fresh coconut water by the ocean under a palapa! Also we drove to other great and unique towns on Costa Alegre hwy, Melaque and La Manzanilla where it's pretty worth to visit downtown areas, el Cocodrilario, la Quinta Valentina seafood restaurant, the beach with tourists & locals. **It's way better to take the quota ways on hwy (toll) as per it's faster and better road condictions. -From los tres Latin-Canadian de Speedycreek , SK-
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Jan 19, 2018
Horrible experience!
We booked the hotel from Booking.com. the pictures on the site were deceiving. We arrived in the evening unable to find another hotel at that time so we had to stay one night. the room was filthy. Stains all over the doors and walls. The water tank of the toilet had a top that belong to other toilet so it did not cover the whole tank. The glass of one window was cracked and sealed with tape. No one should stay in this hotel.
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Feb 27, 2017great value for the price.
Very clean. Needs update. Loved it. I will be coming back. The owner and clerks were very helpful. Beautiful balcony to watch the pelicans dive for fish. The owner guided us to a Marti Grasse parade that was the best I have ever seen. Dancing in the street. Beautiful floats. Something not to miss. Thoroughly enjoyed our stay.
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Apr 02, 2016
Super View
Old place but well maintained. I would go back. Good price for a 2.5 star. Food was OK for the price. People that complain just want more than they pay for and take it out on the staff. Has a great view and the staff was very helpful. Please tip these folks.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.
Mandatory Fees: You'll be asked to pay the following charges at the property: Cash deposit: MXN 500.00 per accommodation We have included all charges provided to us by the property.
Optional Fees: Fee for full breakfast: approximately MXN 120.00 to 250.00 for adults, and MXN 85.00 to 150.00 for childrenLate check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.