On the northern end of Mazatlán’s Golden Hotel Zone, this charming all-suite resort provides the perfect blend of relaxation and fun ideal for golf enthusiasts and families with children. Offering all-suite accommodations and convenient access to the Robert Trent Jones, Jr.-designed course at the The Estrella Del Mar Golf Club on Isla de la Piedra, this appealing hotel has something for everyone.

Location

Beach
Mazatlan, Sinaloa, Mexico - Buelna (MZT) : 15 miles

Property information

Year built: 1991
Last renovation: 2005
Accessible rooms: 2
Floors: 5
Total rooms: 247

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Resort details

Amenities

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Activities

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General policies & fine print

Check in: 4:00 PM
Check out: 12:00 PM
Minimum check-in age: 21
General policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy: 

This hotel cannot guarantee a spring break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3572 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another fantastic vacation!

    Another fantastic vacation!! Patty Sanchez at the front desk and all of her team make sure that every detail of our stay is is taken care of and that our check-in is seamless. Patty is absolutely amazing and her hard work to ensure our stay is perfect keeps us returning year after year! Juan Carlos, Bell Captain, and all of his bell men greet us like family and make certain we are able to relax from the moment we get out of the cab. Juan Carlos's service and friendliness is outstanding and all of his team doing everything possible to take care of any request immediately Thank you Patty and Juan Carlos for another outstanding vacation!

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Just okay

    We recently stayed at the Pueblo Bonito Mazatlán. Will not be going back. The beds are like sleeping on concrete, no fridges in the room. You have to bring your own water to your room. But no where to keep it cold. They do not deliver it. No entertainment at night. There was a coffee maker in the room but no coffee you would have to buy that. Even though we were all inclusive Overall the resort was very nice. The food was good the best part were the waiters nice and attentive, especially Juan on the beach. When we checked in Dec 6th in the evening the woman at reception was very rude and not helpful at all. Check in took forever and finally another gentleman came and helped out. There are better places to stay for the money that we spent

    Dec 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great staff makes a difference!

    We travel to Mazatlan frequently and enjoy membership at Pueblo Bonito. The facilities, location and service is always excellent. Especially I want to acknowledge Sophia at the front desk at PB downtown. She has helped us with check-in several times. I am always grateful to arrive and find her smiling face. She is one of the best staff at Pueblo Bonito downtown!

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pueblo Bonito Emerald Bay - another perspective

    I just read a scathing review of Emerald Bay. I feel compelled to share our experiences. We have come to Pueblo Bonito for thirty years. First, I will tell you the people/staff are exceptional. It is important to remember you are in Mexico. There are no ADA laws to ensure easy walkways. The resort is set up to be a lush garden. Alfredo has designed it to have that experience. Maria took great care with our room. Everything was clean and smelled fresh. We had an issue with our screen door that was quickly resolved. We are mobile. Yet, I have watched many with mobility difficulties get around the resort with caring help from staff. One just needs to ask. A stop at the “adult pool” will connect with those with mobility needs. Many are guests who have come to Emerald Bay for many years. As for the cultural experiences, go on a city tour that can be arranged at the resort. Mazatlan is an old Mexican city with many cultural experiences. Every place a traveler visits will not have everything they want. However, it is so important to engage with the culture and community! It’s a beautiful resort and the people are great. Mazatlan is welcoming and exciting to explore.🇲🇽🇲🇽🇲🇽

    Dec 10, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice staff

    Iker was very good at his job and I liked his service. He was very professional and treated me and my whole family very kindly. The hotel room was always nice and clean, and the food was delicious. Everyone was so nice to us and we will definitely be coming back

    Dec 08, 2024