Location
Cabo San Lucas-BeachProperty information
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Resort details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
8402 reviews
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Dec 22, 2024Amazing
I had the pleasure of experiencing outstanding hospitality during my recent visit, and I can't say enough good things about Carlos B. He went above and beyond to accommodate my needs, offering helpful recommendations and ensuring I had everything I needed.
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Dec 20, 2024
Great experience with great staff
Such a great experience for our first time in Cabo! Amazing food, good accommodations (have had better + more room) but clean and good views, and the best staff that served us so well and mixed up tasty cocktails. Special shoutout to Gonzolo as a poolside waiter - he was so attentive and got to know us by name which was such a special sediment to my friends and I! Would 100% recommend to anyone to stay at this lovely resort!
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Dec 16, 2024Worst resort I’ve stayed at in Cabo
Don’t trust the other reviews which are most likely fake or paid. This is the worst resort I have experienced in Cabo. The rooms are in horrible condition, the shower barely works and the AC is so loud you can’t sleep. The mini fridge is on the floor. Lots of bugs in the rooms. Definitely not a 5 star service or standard We waited almost an hour to get a table at the breakfast buffet. We waited a day to get a room with a working shower.
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Dec 14, 2024
Book It!
Beautiful, quiet hotel with fantastic amenities. The pool and music were just the relaxing atmosphere for which we were looking. Food was wonderful- make reservations for the higher end restaurants! We saw several whale pods swimming by our hotel, breaching and blowing. So cool! The fire pits on the beach at night were a nice add. If you do all inclusive, you can shuttle to two other hotels and enjoy those amenities, though fair warning, much busier , kids and loud atmosphere. Carlos B our waiter every morning for breakfast was a delight. Polite, accommodating and fun! Introduced us to tequila with cinnamon and orange snakebite- now a keeper at home! Really appreciated his service. Highly recommend this property!
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Dec 12, 2024Be careful when booking "All Inclusive" food and drink packages
Only giving 3 stars. Great amenities and food! Wished we would have known how long the shuttle took and that it only came every half hour on the hour. We also purchased the all inclusive package for food and drink for 6 days but were charged 7 days! Pueblo Bonito said the they can't issue a partial credit to AMEX and that AMEX policy states "no partial refunds" ALL FALSE! PB said the only way they could issue a credit is to charge my AMEX CC the amount for 6 days. She wanted my CC over the phone. I called AMEX and they are disputing the charge for me and will issue the credit. Be careful when purchasing the All Inclusive package.