Resort Details
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Gift/News stand
- Guest must provide a negative COVID-19 test result
- Guests must provide health documentation
- Limousine service
- Luggage service
- Meeting rooms
- Minimum age for proof of COVID-19 vaccination requirement:
- Multilingual staff
- Negative COVID-19 test result required.
- Onsite laundry
- Property is officially certified under a brand or regulatory agency's sanitization guidelines
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
2211 reviews
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Apr 22, 2025Horrible run down dump.
This hotel is very old and rundown. The room smelled, was very dated and dirty. The buildings are falling apart and the beach is small and cramped. The GM made me pay for a night and taxes even though we bailed. DON'T STAY HERE. The pool is small and overrun with kids.
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Apr 10, 2025Stunning Location 😍
I was conflicted about choosing the star rating for this hotel. I think I'd prefer to allocate 3 1/2 stars (Better than average, but not quite VERY good) Yes, it's a bit tired and in need of a refurb but it had a rustic charm and there are so many positives. The location is stunning, you're steps away from an amazing beach and the gorgeous blue sea. We didn't have a room with a view but again, you're steps away from that fabulous beach so why would you fret about that.? Our room was always spotless and the housekeeping staff very pleasant. We did some research before we came, looking for places nearby to eat out in the evening but the reality wasn't as good as we'd hoped, so we ended up eating in the hotel restaurant most nights. No complaints, the food was very good. Two nights out of the three there was a themed menu with a show cooking station in addition to the regular menu (Asian one night, Pasta the other) It was quite expensive but I think it would have been to go out too. The service was slow, but we didn't have anywhere to go, so again no complaints. We were on a bed and breakfast basis, and there was a good selection to suit most tastes each morning and again looking out over that amazing beach. Again the service was slow, it took a while to be seated but the Senior hostess in the dining room was so charming and again we had nothing better to do, so we were perfectly happy. Another plus about the location is that the grooms from the nearby racecourse bring down the horses to swim in the sea from about 6.30 in the morning for around an hour, and it's one of the most magical things I've seen in a long time. It attracts visitors from all over the island but we were literally there, in pole position, and it was a joy to watch. We were there for 4 nights, prior to boarding a cruise (the port is a very short distance away) and I think that was the perfect length of stay for maximum enjoyment.
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Mar 28, 2025
Good and bad
First of all the staff are all friendly and helpful, couldn’t fault them The position of the hotel position is great , out the back door onto the beach. the guy doing the sunbeds is great nothing is to much trouble. The hotel building is in need of major refurbishment, not a lick of paint, Our room the shower was one minute ok , then boiling water then freezing cold The same no matter what time of day. The aircon made everything damp , our clothes in the draws and wardrobe were always damp and there was mould on the ceiling. The WiFi was next to useless.. it is rated as a 4 star hotel and is nowhere near that although they charge 4 star prices . Breakfast was $60 for 2.
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Mar 27, 2025
Desperate need of renovation. Friendly staff
Friendly staff. Hotel in desperate need of of renovation. Even the reception desk and chairs were unwelcoming. Chairs splitting from the sides. Rooms comfortable bur again decor was cemented blocks painted over. Food was average for vegetarians.
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Mar 24, 2025Don’t let bad reviews put you off
After reading the reviews I was anxious ahead of my stay here and almost dreading it. However, my personal experience has been great. I am a bit of a hotel snob and like a luxury place, while this is a very dated hotel and needs a revamp, the rooms were clean, have aircon, beds and bathroom were clean, it was a pleasant surprise to the reviews. Plug sockets are limited however. It may not be brand new all white everything but it’s not half bad. Reception staff are friendly and helpful, as are the bar and restaurant staff. The location for the beach is perfect, watching the horses in the morning in the sea. Only thing is it’s not very close to many things like shops/restaurants. If you are after souvenirs, shops, restaurants just round the corner, it’s not the ideal place. If you don’t mind the odd 1/2/3 mile walk then it’s great! Yes the air con is loud at night, things are a bit old, chipped and cracked, decor outdated, but in terms of a place to get ready, eat, and sleep in, it’s a decent place.
- Check in: 4:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.
Know before you go: Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.At check-in, guests must provide a negative PCR COVID-19 test result.Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 25 per stayA tax is imposed by the city: USD 9.63 per accommodation, per night We have included all charges provided to us by the property.
Optional Fees: Fee for full breakfast: approximately USD 33 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.